Examples of Initial Support Term in a sentence
Unused seats shall not be applied towards subsequent years or after the Initial Support Term.
For clarity, if a Pyxis Product is announced as reaching End-of-Life during the Initial Support Term for that Pyxis Product, BD will continue to provide Support for such End-of-Life Pyxis Product for the remainder of the applicable Initial Support Term pursuant to the terms and conditions of this Schedule.
Under the Premier Support Plan only, as described in Table 2 above, upon execution of an eligible Customer Order, BD will waive tuition for two (2) members of Customer’s staff to attend a data workshop no more than once during each twelve (12) month period during the Initial Support Term stated on the applicable Customer Order.
For the purposes of this Schedule, “Support Term” shall mean the Initial Support Term together with any Month-to-Month Support Term.
For qualifying Support Plans, as described in Table 2 above, once during each year of the Initial Support Term stated on an eligible Customer Order, BD will provide one (1) on-site visit, following the Data Performance Assessment, from a highly qualified consultant to support workflow improvements with further analysis and assessments (“Data Workflow Assessment”).
Unless a Party provides at least sixty (60) days’ prior written notice of its intention to terminate at the end of the Initial Support Term, Support will continue uninterrupted on a month-to-month basis (“Month-to-Month Support Term”).
If there is no Term Begin Date set forth in an Implementation Timeline, then the Initial Support Term will begin on the first day of the month after the Pyxis Product is Accepted.
During the Initial Support Term, the Monthly Support Fee for each Pyxis Product shall be as stated in the Customer Order, and during the Month-to-Month Support Term the Monthly Support Fee will be based on the month-to-month rate set forth in the then-current BD Pyxis™ product price catalog, less any then-applicable discounts (each, a “Monthly Support Fee”).
During the Initial Support Term and subject to Section 7 (Exclusions), below, BD will provide replacement parts, labor and Hardware as necessary to keep the Pyxis Products and BD-provided Interfaces performing in accordance with the specifications of the applicable User Guide (“Properly Performing”), including replacing Hardware or Software with new Hardware, parts or Software.
For qualifying Support Plans, as described in Table 2 above, once during each year of the Initial Support Term stated on an eligible Customer Order, BD will, at Customer’s request, remotely conduct an extensive analysis and assessment of Knowledge Portal data to identify opportunities for Customer to maximize safety, pharmacy efficiency, and nursing satisfaction, while minimizing the impact of excess or outdated inventory (“Data Performance Assessment”).