Internal Complaints Procedure definition
Internal Complaints Procedure means an appropriately documented procedure for the resolution of complaints in relation to acts or omissions of the relevant Member.
Internal Complaints Procedure means a written procedure for the resolution of complaints by actual or consumers in relation to acts or omissions which could be the subject of an investigation by the Ombudsman, being a procedure under which the complaint, if not previously settled or withdrawn, is to be considered by the senior management of the relevant Member.
Examples of Internal Complaints Procedure in a sentence
As such, we encourage employees who have complaints regarding harassment to seek resolution of their problem through our Internal Complaints Procedure, as referred to in the Company and the Union policies on harassment.
Should you need to file a complaint, please ask for a copy of our Internal Complaints Procedure on how to lodge a complaint.