LPS Service definition

LPS Service. Unavailability” consists of the number of minutes that the LPS Service is not available to Customer in any monthly billing period, but will not include unavailability resulting from (a) Customer’s applications, equipment, Internet connections or facilities, (b) acts or omissions of Customer, or any use or user of the LPS Service authorized by Customer, (c) acts of unauthorized third parties; (d) Internet latency, failures or outages; (e) third party acts or omissions over which CyberRidge has no control; (f) disruptions or outages at the location of CyberRidge’s equipment lasting fifteen (15) minutes or less: provided, however, such disruptions or outages do not occur more than once per month; (g) any Force Majeure Event as defined in the Agreement; (h) Customer’s failure to comply with any of its obligations under the Agreement; or (i) scheduled maintenance for which Customer is provided prior notice. Notification and Reporting: Customer must notify CyberRidge of any unavailability within 48 hours after the commencement of such unavailability, and any LPS Service Unavailability shall be verified by CyberRidge.
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Examples of LPS Service in a sentence

  • Such access shall be provided to FNF in accordance with LPS’s security and audit guidelines (i.e., access will be provided at the applicable LPS Service Location with the assistance of LPS personnel and shall include the opportunity to review but not copy the logs).

  • LPS shall investigate and remedy any Security Incident (as defined below) at the LPS Service Locations, if applicable, in accordance with the provisions of this Section.

  • To the extent FNF’s personnel are present at the LPS Service Location in connection with the performance of the Services, FNF shall comply with those safety and security policies and procedures imposed by LPS at LPS Service Locations of which FNF is aware or reasonably should be aware.

  • Only one credit shall be issued under this LPS Service Availability SLA in any month.

  • In no event shall the total amount of SLA credits earned by Customer in any month exceed the monthly recurring fee for the LPS Service in such month.

  • The LPS Service includes 1 gigabyte of storage for Customer’s database, which amount of storage is included in the price for the LPS Service set forth below.

  • The LPS Service will be available to Customer (i.e., available and responding to basic commands) during ninety-nine and five-tenths percent (99.5%) of the minutes in any monthly billing period without LPS Service Unavailability.

  • CyberRidge will issue a credit to Customer on the next monthly invoice in the amount specified below, depending on the percentage of time the LPS Service is unavailable to Customer because of verified LPS Service Unavailability.

  • All service credits are based on the monthly recurring fee for the basic LPS Service.

  • Notification and Reporting: Customer must notify CyberRidge of any unavailability within 48 hours after the commencement of such unavailability, and any LPS Service Unavailability shall be verified by CyberRidge.