Marco Support Desk definition
Examples of Marco Support Desk in a sentence
Marco will use commercially reasonable efforts to provide a live-call response to all Marco Support Desk Service requests.
Marco Support Desk Service requests shall contain a detailed description of the problem, Client’s requested timeline for resolution, the nature of any failure, any error/alert or other messages, tasks that were being performed prior to the problem, the name and version of software being used and the desired end result.
Marco Support Desk Service requests shall contain a detailed description of the problem, the nature of any failure, any error/alert or other messages, tasks that were being performed prior to the problem, the name and version of software being used and the desired end result.
Thereafter, Client may register a new location by contacting the Marco Support Desk at ▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇ or (800) 847 - 3097.
For each phone number that will be used, Client must register with the Marco Support Desk the physical location where Client will be using the Products with that phone number.
For issues other than Outages, Marco will provide commercially reasonable Support Desk Services by phone and/or email from Monday through Friday (excluding Marco published holidays) 8:00 a.m. to 5:00 p.m. CST via a phone call or email to the Marco Support Desk.
For issues other than Outages, ▇▇▇▇▇ will provide commercially reasonable Support Desk Services by phone and/or email from Monday through Friday (excluding ▇▇▇▇▇ published holidays) 8:00 a.m. to 5:00 p.m. CST via a phone call or email to the Marco Support Desk.
All collection and disposal for those types of waste, when performed by the Contractor, shall be in strict compliance with all federal, state, and local laws and regulations.
Client shall contact the Marco Support Desk for download access and instructions.
Network credentials include the following: o Domain Administrator / Domain Server o Virtual Server—Vmware/VSphere o Azure/Azure AD o Firewall o Antivirus Managed Console Services required for the implementation beyond those described in this Threat Hunting Agreement, including any on- site work, Marco Support Desk assistance, or other work is billed at Marco’s prevailing rates unless the Parties have entered into a separate agreement for such work or assistance.