Normal Support definition

Normal Support means the development and provision of Service Packs, Updates and Patches and Fixes necessary to maintain the software in substantial conformance with the Documentation.
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Normal Support means provision of support by a Sawmill Technical Services Engineer and appropriate engineering resources to provide Fixes and error correction during the life cycle of the Licensed Software.
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Examples of Normal Support in a sentence

  • To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000-000-0000 425-349-6666 NWRDC maintains a phone/e-mail support administrator during normal working hours.

  • It can be observed that the DOX beads move from the solution to the micelles as the micelles form.The DOX loading efficiency, defined as the ratio between loaded in the core and at the interface of core and corona of the micelle with respect to the total amount of DOX (see Methods) was approximately 80%, 78%, and 75% when DOX was fed as the ratio of 1 wt%, 5 wt%, and 10 wt% to block copolymers, respec- tively, aer 600 ns of simulation time.

  • To request support during Normal Support Hours, the following points of contact will be used: 425‐349‐6560 xxxxxxxxxxxxxxxxxx@xxxxx.xxx Support Hours & Information: xxxxx://xxx.xxxxx.xxx/business‐team/ 425‐349‐6570 Support Hours& Information: xxxxx://xxx.xxxxx.xxx/student‐team/ 425‐349‐6666 Support Hours & Information: xxxxx://xxx.xxxxx.xxx/operations‐team/ Technology Information: xxxxx://xxx.xxxxx.xxx/technology‐team/ NWRDC maintains a phone/e‐mail support administrator during normal working hours.

  • Initial Response Arapahoe County has a staffed service desk during Normal Support Hours.

  • Our standard support service shall be available during our Normal Support Hours except in the case of a total Service failure, following which (subject to clause 3.4) we shall use our reasonable endeavours to resume the Services as soon as reasonably practicable.

  • Oracle will make available Support Services access during Normal Support Hours for the Customer to report Incidents and receive assistance.

  • During Normal Support Hours, warm transfer immediate response if an InTime Support representative is available, otherwise a callback response within 15 minutes average, one (1) hour maximum.

  • Our Security Operations Centre will operate via telephone or remotely or at the equipment location during our Normal Support Hours.

  • For issues relating to Lexipol’s online, cloud-based Services (e.g. KMS, LMS, Wellness), Lexipol will make an industry standard and commercially reasonable effort to respond promptly (via Lexipol’s Normal Support Channels) within two (2) Business Days after receipt.

  • Remote help desk and vendor management of Client’s computer network(s) will be provided to the Client by JMCo through remote means between the hours of 7:00 am – 6:00 pm Monday through Friday, excluding observed holidays (as indicated in Appendix E) (Normal Support Hours).

Related to Normal Support

  • Local support means funds from tax sources, gifts, endowments, penal fines, or other funds received from local sources, excluding state and federal aid as stated in this act.

  • Medical support means providing health care coverage for a joint child by carrying health care coverage for the joint child or by contributing to the cost of health care coverage, public coverage, unreimbursed medical expenses, and uninsured medical expenses of the joint child.

  • Technical Support means the technical assistance for attempting resolution of a reported Case through error correction, patches, hot fixes, workarounds, replacement deliveries, or any other type of Product corrections or modifications.

  • Financial Support means any loans, guarantees, Security or other financial assistance (whether actual or contingent).

  • Natural Supports or "Natural Support System" means resources and supports (e.g. relatives, friends, neighbors, significant others, roommates, or the community) who are willing to voluntarily provide services to an individual without the expectation of compensation. Natural supports are identified in collaboration with the individual and the potential "natural support". The natural support is required to have the skills, knowledge, and ability to provide the needed services and supports.

  • Cash medical support means an obligation to equally share all reasonable and necessary medical and dental expenses of children.

  • Child support means that part of an Enhanced Child Restraint System by which the child can be raised within the Enhanced Child Restraint System.

  • Collateral Support means all property (real or personal) assigned, hypothecated or otherwise securing any Collateral and shall include any security agreement or other agreement granting a lien or security interest in such real or personal property.

  • SAP Support means SAP's then current support offering made available to Customer, as stated in the Order Form.

  • Technical Support Services means the technical support and maintenance Services provided by us according to our then-current technical support policy and procedure listed at xxxxxxxxxxxxx.xxx (“Technical Support Policy”) when the Services are purchased.

  • Financial Support Direction means a financial support direction issued by the Pensions Regulator under section 43 of the Pensions Xxx 0000.

  • Individual Support Plan means a document in writing (as amended from time to time) between You and a Service User, their family, guardian, advocate or financial manager about the disability services to be delivered to the Service User and how those services will be delivered to meet the Service User’s identified goals;

  • Helpdesk Support means the 24x7x365 centre which shall handle Fault reporting, Trouble Ticketing and related enquiries during this contract.

  • First Level Support means any support relating to calls from Customer’s customers, end users or affiliates or general resolution of user errors, network errors, provisioning errors or Internet delays or malfunctions.

  • Child support services means any civil, criminal or administrative action taken by the Division of

  • Tier 2 Support means the Esri Technical Support provided to the Tier 1 Help Desk when a Case cannot be resolved through Tier 1 Support.

  • SAP Delivered Support means SAP’s support offering to directly provide support to End Users subject to the terms and conditions set out in the EUMA.

  • National Medical Support Notice or “NMSN” shall mean a notice that contains the following information:

  • Level 2 Support means, with the use of technical support specialists: (i) performing Defect isolation, Defect replication and interoperability testing; (ii) performing remote diagnostic services and on-site troubleshooting, if required; (iii) identifying the source of Defects; (iv) developing a reproducible test case for any Defect and documenting the details of such Defect for escalation to Level 3 Support; and (v) developing and implementing Workarounds where reasonably possible.

  • Level 1 Support means qualifying and logging all Technical Support Incidents, answering technical inquiries via telephone support and email regarding the Work and performing limited diagnostic services.

  • Tier 1 Support means the Technical Support provided by the Tier 1 Help Desk.

  • Medical Child Support Order means any judgment, decree or order (including approval of a domestic relations settlement agreement) issued by a court of competent jurisdiction that:

  • Spousal support order means a support order for a spouse or former spouse of the obligor.

  • Customer Support means the services by which 21Vianet may provide assistance to Customer to resolve issues with the Services.

  • Maintenance and Support means updates, upgrades, patches, fixes, etc. and technical support provided for the Products and Services that Supplier is required to provide directly to DXC or a DXC Customer.

  • Training Services means access to Red Hat training courses, including online courses or courses provided at a site as may be agreed by the parties.