People-centric definition
People-centric means taking the needs and voices of people into account when designing, delivering, and evaluating public policies and services. Governments can do this by directly involving citizens in decision-making processes and by collecting and analyzing data that can be used both to evaluate the performance of policies and services against people’s needs and expectations and to anticipate these needs. Broadly, a people-centric approach is one where governments consult citizens about their needs and encourage their direct participation in policymaking and service design and delivery.