Complaints Procedure means the School's procedure for handling complaints from parents, as amended from time to time for legal or other substantive reasons, or in order to assist the proper administration of the School. It does not form part of the contract between you and the School. A copy of the most up-to-date procedure is on the School's website and is otherwise available from the School at any time upon request;
Procedure means one or more surgical procedures or medical therapy performed in a Center of Excellence.
RFP Process or “Bidding Process” means the process governing the submission and evaluation of the Bids as set out in the RFP itself;
Rules of Procedure means the rules of procedure adopted by the Fund Council for the management of its own business, as originally adopted on July 16, 2010 and amended from time to time.