Priority Level 1 definition

Priority Level 1 means Incidents where Circuit in its entirety, as it is described in the Agreement and in particular in the Product and Service Description (PSD), is not available to all of your Circuit Users.

Priority Level 1 means Incidents where Unify Cloud Core Services in its entirety, as it is described in the TOSP and in particular in the Product and Service Description (PSD), is not available to all of your Unify Cloud Services Users.

Priority Level 1. High: Members should contact County using the Help Desk phone number 000.000.0000.

Examples of Priority Level 1 in a sentence

• F = Feasibility (1=Easy, 3 = Difficult); P = Priority Level (1 = High, 5 = Low).

• Operations may begin on these streets concurrently with the Priority Level 1 routes.

• Scoring is based on the priority level of the topical areas as follows: Priority Level 1 (up to 15 points) and Priority Level 2 (up to 10 points).

• New Year’s Day Thanksgiving Day Memorial Day Day after Thanksgiving Independence Day Christmas Day Labor Day We will provide you with procedures for contacting support staff after normal business hours for reporting Priority Level 1 Defects only.

• Descartes will gather such information from Customer as may be necessary to assess or replicate the reported incident and to determine whether the reported incident is a Priority Level 1, 2, 3 or 4.

• In addition, all strategies within each Priority Level (1 – 3) are of equal priority and will be implemented based on a logical sequencing.

• These topics are listed in Priority Level 1 below.Applications are scored, in part, based on the priority level of the topic they choose and on how effectively the project and/or records support their chosen topical priority.

• Priority levels Priority Level 1 —Emergency/UrgentCritical Business ImpactThe incident has caused a complete and immediate work stoppage affecting a critical function or critical system component, and a primary business process or a broad group of users (an entire department, floor, branch, line of business or external customer).

• There is a possibility of a higher score if a project effectively addresses a topic in Priority Level 1 than Priority Level 2.

• Priority Level 1 can be assigned against a production instance or pre-production instance during go-live cutover.

More Definitions of Priority Level 1

Priority Level 1. The Contractor shall work continuously on a 24x7 basis to resolve any Priority Level 1 problem, implement a workaround that will return CIVLS to a full production status or reduce the problem’s severity to that of a Priority Level 3 problem within two (2) hours of the Contractor’s receipt of notification of the failure. The Contractor shall engage its most capable resources to resolve the issue promptly and shall provide the State with status updates not less than once each hour until production status is restored. Once full production status resumes, the final permanent solution may require additional software or hardware corrections. If that is the case, the Contractor shall provide a permanent solution within two (2) Days of its initial receipt of notification of the failure.

Priority Level 1 means an Incident that severely impacts or has the potential to severely impact mission critical business operations or has high visibility to external customers. Incidents at Priority Level 1 are characterized by the following attributes:

Priority Level 1 means an Incident that severely impacts or has the potential to severely impact mission critical business operations or has high visibility to external customers - as defined in the State’s Service record or as determined by the Optum Command center. Incidents characterized by the following attributes: (a) Loss of a business critical CI such as a System, Service, Software, Equipment, network component or facility making the CI: • un-Available • substantially un-Available or

Priority Level 1 or “P1” means an Incident where, notwithstanding proper installation and use of the Ivanti product(s): (a) a substantial portion of the Ivanti product(s) does not operate and cannot be restarted; (

Priority Level 1 or “P1” shall have the meaning set forth in Exhibit H (Service Level Requirements). 285. PRIORITY LEVEL 2‌