Problem Management Process definition

Problem Management Process means the problem management process set out within the UK Link Manual;
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Problem Management Process shall have the meaning set forth in Section 8.5 hereof.
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Problem Management Process means the agreed process for management of a PROBLEM as defined within this SOW.
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Examples of Problem Management Process in a sentence

  • The cause is not usually known at the time Problem Record is created, and the Problem Management Process is responsible for further investigation.

  • The cause is not usually known at the time a Problem Record is created, and the Problem Management Process is responsible for further investigation.

  • Recurring Incidents are addressed by the Problem Management Process.

  • Where an incident has been logged, and it has been determined by the Service Desk Engineer that the issue cannot be resolved within the incident management process, for example where the root cause of the issue is a problem requiring deeper analysis, a workaround will be provided to the Customer and the Problem Management Process will be invoked.

  • The Contractor shall address problems logged via the IM process in accordance with the Government’s Problem Management Process and shall record problem details, to include RCAs, workarounds, and resolutions, in the Problem Record within the Service Desk Ticketing System.

  • One group of another form of Striped-headed Black Langur Trachypethecus hatinhensis was once spotted.

  • Where an incident has been logged, and it has been determined by the Service Desk Engineer that the issue cannot be resolved within the incident management process, for example where the root cause of the issue is a problem requiring deeper analysis, a workarou nd will be provided to the Customer and the Problem Management Process will be invoked.

  • Communicate and coordinate the Problem Management Process within Service Provider’s own organization, other Service Component Provider(s), DIR, DIR Customers, and designated Third Party Vendor(s).

  • The Problem Manager escalates to line management and the Problem Management Process Owner in case of a conflict between Process and Line Management.

  • If, at any time during the Term of this Agreement, Service Provider notifies Early Warning of a failure of the EWS Services to conform to the Documentation (an “Error”), or Early Warning otherwise has reason to believe that an Error exists, Early Warning shall use commercially reasonable efforts to verify and fix such Error pursuant to the Problem Management Process attached hereto as Exhibit C.


More Definitions of Problem Management Process

Problem Management Process means the agreed process for management of a Problem as defined within this SOW.
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Related to Problem Management Process

  • Procurement Process means the process commenced by the issuing of this Invitation and concluding upon the award of a contract (or other outcome as determined by Tetra Tech International Development) or upon the earlier termination of the process

  • Project Management Plan means the portion of the Project Development Plan providing the information requested in Section 4.2 of Exhibit B to the ITP.

  • Project Management The individuals appointed by each Party cf. clause 4.1 in the Agreement.

  • Project Management Report means each report prepared in accordance with Section 4.02 of this Agreement;

  • Service Management System (SMS) means an off-line system used to access, create, modify, or update information in a Database.

  • PJM Management means the officers, executives, supervisors and employee managers of PJM.

  • Program Manager means the HCAI manager responsible for the grant program.

  • Database Management System (DBMS) A system of manual procedures and computer programs used to create, store and update the data required to provide Selective Routing and/or Automatic Location Identification for 911 systems. Day: A calendar day unless otherwise specified. Dedicated Transport: UNE transmission path between one of CenturyLink’s Wire Centers or switches and another of CenturyLink’s Wire Centers or switches within the same LATA and State that are dedicated to a particular customer or carrier. Default: A Party’s violation of any material term or condition of the Agreement, or refusal or failure in any material respect to properly perform its obligations under this Agreement, including the failure to make any undisputed payment when due. A Party shall also be deemed in Default upon such Party’s insolvency or the initiation of bankruptcy or receivership proceedings by or against the Party or the failure to obtain or maintain any certification(s) or authorization(s) from the Commission which are necessary or appropriate for a Party to exchange traffic or order any service, facility or arrangement under this Agreement, or notice from the Party that it has ceased doing business in this State or receipt of publicly available information that signifies the Party is no longer doing business in this State.

  • Change Management means the add-on module to the Programs that enables engineers to define network changes through one or more configuration templates. Those network changes can be applied to multiple devices and executed/rolled back automatically. The Change Management module enables engineers to verify the impact of the changes across the network to help ensure a safer change process.

  • Project Manager means the principal employee or agent of the Recipient having administrative authority over the Project designated in Appendix B pursuant to Section VI hereof, or authorized designee as per written notification to the Director.

  • NOC means National Olympic Committee.

  • Virginia Stormwater Management Program or “VSMP” means a program approved by the State Board after September 13, 2011, that has been established by a locality to manage the quality and quantity of runoff resulting from land-disturbing activities and shall include such items as local ordinances, rules, permit requirements, annual standards and specifications, policies and guidelines, technical materials, and requirements for plan review, inspection, enforcement, where authorized in this article, and evaluation consistent with the requirements of this article and associated regulations.

  • Multiphase professional services contract means a contract for the providing of professional

  • Order Coordination refers to standard BellSouth service order coordination involving SL1 and SL2 voice loops and all digital loops. Order coordination for physical conversions will be scheduled at BellSouth’s discretion during normal working hours on the committed due date and Mpower advised.

  • Integrated pest management means careful consideration of all available plant protection methods and subsequent integration of appropriate measures that discourage the development of populations of harmful organisms and keep the use of plant protection products and other forms of intervention to levels that are economically and ecologically justified and reduce or minimise risks to human health and the environment. ‘Integrated pest management’ emphasises the growth of a healthy crop with the least possible disruption to agro-ecosystems and encourages natural pest control mechanisms;

  • Project Management Unit and “PMU” each means the Recipient’s unit responsible for the implementation of its Respective Part of the Project referred to in Section I.A.2 of Schedule 2 to this Agreement.

  • Database Management System (“DBMS”) is a computer process used to store, sort, manipulate and update the data required to provide Selective Routing and ALI.

  • Sustainability Coordinator means BofA Securities, Inc., in its capacity as the sustainability coordinator.

  • Quality Management System means a set of interrelated or interacting elements that organisations use to direct and control how quality policies are implemented and quality objectives are achieved;

  • Project Managers means the individuals identified in Section 12 of this Agreement who are authorized by TriMet and Subrecipient respectively to send and receive communications regarding this Agreement.

  • Case management means a care management plan developed for a Member whose diagnosis requires timely coordination. All benefits, including travel and lodging, are limited to Covered Services that are Medically Necessary and set forth in the EOC. KFHPWA may review a Member's medical records for the purpose of verifying delivery and coverage of services and items. Based on a prospective, concurrent or retrospective review, KFHPWA may deny coverage if, in its determination, such services are not Medically Necessary. Such determination shall be based on established clinical criteria and may require Preauthorization.

  • Problem means an unknown underlying cause of one or more Incidents. It becomes a Known Error when the root cause is known and a temporary workaround or permanent alternative has been identified.

  • Project Leader shall have the meaning set forth in Section 3.01(e)(v).

  • Procurement Management means the Director of Lee County’s Procurement Management Department or designee.

  • Case management services means planned referral, linkage, monitoring and support, and advocacy provided in partnership with a consumer to assist that consumer with self sufficiency and community tenure and take place in the individual’s home, in the community, or in the facility, in accordance with a service plan developed with and approved by the consumer and qualified staff.

  • Quality Management Plan means the portion of the Project Development Plan providing the information requested in Section 4.3 of Exhibit B to the ITP.