Product Support Package definition

Product Support Package means the products and Services to be provided by Embraer as per Article 13.
Sample 1Sample 2Sample 3
Product Support Package means the products and Services to be provided by Embraer as per Article 13. 1.22 "Purchase Price": shall mean the Aircraft total price, effective on the relevant Aircraft Contractual Delivery Date, resulting from the application of the escalation formula contained in Attachment "D” to the Basic Price as set forth in Article 3.3. 1.23 "Services": shall mean the familiarization and on-site support for the Aircraft, part of the Product Support Package, as specified in Attachment "B". 1.24 "Technical Publications": shall mean the technical documentation pertaining and related to the Aircraft as listed in Exhibit 1 to Attachment "B". References to Articles or Attachments in the main body of this Purchase Agreement shall be deemed to be references to Articles of or Attachments to this Agreement, respectively, except as the context requires otherwise.
Sample 1

Examples of Product Support Package in a sentence

  • Embraer shall supply to Buyer the Product Support Package described in Article 2 of Attachment “B” hereto, which includes Embraer’s spare parts policy, the Technical Publications and the Services.

  • Embraer shall supply to Buyer the Product Support Package described in Article 2 of Attachment "B", which includes Embraer's spare parts policy, the Technical Publications and the Services.

  • This study were employed non-probability sampling; because the sampling unit is unavailable and difficult to reach randomly selected samples in person based on the list of customers.

  • Embraer shall supply to Buyer the Product Support Package described in Article 2 of Attachment “B”, which includes Embraer’s spare parts policy, the Technical Publications and the Services.

  • The execution plan includes the continuous, ongoing assessment of Product Support effectiveness through using the established governance mechanisms driving decisions and actions to review, modify, revise, or evolve product support strategies and business arrangements.The PSM's oversight role includes developing the performance assessment plan, monitoring performance, and revising the LCSP and Product Support Package as needed.

  • The contractor shall ensure accurate depiction of the Product Support Package items in the RPSTL and PTM, as well as ensuring the Product Support Package is available at each Maintainability Evaluation event, pre-inventory its contents prior to the event and replenish all items used before any subsequent Maintainability Evaluation event.

  • The contractor shall provide copies of the PTM and Product Support Package laid out and available for inventory.

  • Embraer shall supply to Buyer the Product Support Package described in Article 2 of Attachment "B" hereto, which includes Embraer's spare parts policy, the Technical Publications and the Services.

  • REMARKS: BLOCKS 12 & 13 The contractor shall deliver a Product Support Package in accordance with DA PAM 700-127, 11-2.

  • The Product Support Manager‘s oversight role includes developing the performance assessment plan, monitoring performance, and revising the life-cycle sustainment plan and Product Support Package as needed.

Related to Product Support Package

  • Level 1 Support means qualifying and logging all Technical Support Incidents, answering technical inquiries via telephone support and email regarding the Work and performing limited diagnostic services.

  • Indigent Support Programme means a structured program for the provision of indigent support subsidies to qualifying indigent customers in terms of the Council's Indigent Support Policy.

  • Customer Support means the services by which 21Vianet may provide assistance to Customer to resolve issues with the Services.

  • Level 3 Support means, with the use of backup engineering and technical support staff, isolating Defects and developing Defect corrections including, without limitation, Upgrades.

  • Behavior Support Plan means the individualized proactive support strategies used to support positive behavior.

  • Support Plan means a technical support offering that sets out the level of entitlements purchased by the Customer as described in detail in Schedule - Support Services.

  • Level 2 Support means, with the use of technical support specialists: (i) performing Defect isolation, Defect replication and interoperability testing; (ii) performing remote diagnostic services and on-site troubleshooting, if required; (iii) identifying the source of Defects; (iv) developing a reproducible test case for any Defect and documenting the details of such Defect for escalation to Level 3 Support; and (v) developing and implementing Workarounds where reasonably possible.

  • Peer support specialist means an individual who has experienced a severe and persistent mental illness and who has successfully completed standardized training to provide peer support services through the medical assistance program or the Iowa Behavioral Health Care Plan.

  • Product Schedule means a product schedule documenting the specific terms and conditions applying to a Product as may be amended, updated or replaced from time to time (and includes any Electronic Platform Schedules);

  • Child support services means any civil, criminal or administrative action taken by the Division of

  • Technical Support Services means the technical support and maintenance Services provided by us according to our then-current technical support policy and procedure listed at xxxxxxxxxxxxx.xxx (“Technical Support Policy”) when the Services are purchased.

  • Non-Microsoft Product means any third-party-branded software, data, service, website or product, unless incorporated by Microsoft in a Product.

  • MSAA Indicator Technical Specifications document means, as the context requires, either or both of the document entitled “Multi-Sector Service Accountability Agreement (MSAA) 2019-20 Indicator Technical Specifications November 5, 2018 Version 1.3” and the document entitled “Multi-Sector Service Accountability Agreement (MSAA) 2019-20 Target and Corridor-Setting Guidelines” as they may be amended or replaced from time to time;

  • Monitoring Indicator means a measure of HSP performance that may be monitored against provincial results or provincial targets, but for which no Performance Target is set;

  • First Level Support means any support relating to calls from Customer’s customers, end users or affiliates or general resolution of user errors, network errors, provisioning errors or Internet delays or malfunctions.

  • Tobacco product manufacturer means an entity that after the date of enactment of this act directly (and not exclusively through any affiliate) meets 1 or more of the following:

  • Helpdesk Support means the 24x7x365 centre which shall handle Fault reporting, Trouble Ticketing and related enquiries during this contract.

  • Product Manufacturer means the entity that assembles the component parts to manufacture the final Product;

  • Program Parameter means, in respect of a program, the provincial standards (such as operational, financial or service standards and policies, operating manuals and program eligibility), directives, guidelines and expectations and requirements for that program;

  • Design Criteria Package means concise, performance-oriented drawings or specifications for a public construction project. The purpose of the Design Criteria Package is to furnish sufficient information to permit Design-Build Firms to prepare a bid or a response to the District’s Request for Proposals, or to permit the District to enter into a negotiated Design- Build Contract. The Design Criteria Package must specify performance- based criteria for the public construction project, including the legal description of the site, survey information concerning the site, interior space requirements, material quality standards, schematic layouts and conceptual design criteria of the project, cost or budget estimates, design and construction schedules, site development requirements, provisions for utilities, stormwater retention and disposal, and parking requirements applicable to the project. Design Criteria Packages shall require firms to submit information regarding the qualifications, availability, and past work of the firms, including the partners and members thereof.

  • Wireless support structure means a freestanding structure designed to support or capable of supporting small cell wireless facilities. Wireless support structure does not include a utility pole.

  • Pharmacy support person means a person, other than a licensed pharmacist, a registered pharmacist-intern, or a registered pharmacy technician, who may perform nontechnical duties assigned by a supervising pharmacist under the pharmacist’s responsibility and supervision.

  • Direction-indicator lamp means the lamp used to indicate to other road-users that the driver intends to change direction to the right or to the left;

  • Tier 2 Support means the Esri Technical Support provided to the Tier 1 Help Desk when a Case cannot be resolved through Tier 1 Support.

  • Technical Support means the technical assistance for attempting resolution of a reported Case through error correction, patches, hot fixes, workarounds, replacement deliveries, or any other type of Product corrections or modifications.

  • UNICEF Supply Website means UNICEF's public access webpage available at http://www.unicef.org/supply/index_procurement_policies.html, as may be updated from time to time.