Response Times definition
Examples of Response Times in a sentence
Nothing in this Agreement shall guarantee that any request for support shall be resolved within any of the Response Times set out below.
The Response Times Credits will, as applicable, be Client's sole and exclusive remedy and ▇▇▇▇▇'s sole obligation in connection with Plaid breaches of this Section 2.
Response Times Credits will be applied against future payments due from Client to Plaid.
Following Client submitting a Ticket, ▇▇▇▇▇'s support team will use commercially reasonable efforts to provide to Client an Informative Response within the applicable response time described in Table A (Response Times) below.
Notwithstanding anything to the contrary in this Addendum or the Agreement, solely so long as the pricing for Basic Support effective as of the Effective Date via the applicable Order ("Basic Support Fee") remains effective: (i) Plaid will provide the Basic Support (and otherwise comply with Section 2 of this Addendum); and (ii) Client will be eligible to receive Response Times Credits.