Examples of Right Party Contact in a sentence
At least two attempts every other Business Day at 25% Right Party Contact Rate.A further explanation of the Servicer’s Calling Program is as follows:Welcome Calls.
Four Steps to an Effective Collection Call Step One Greeting Step Two Facts Step Three Negotiations Step Four Power Close Step One – Greeting • Confirm that it is our customer • Develop Right Party Contact (RPC) if the contact is not our customer • Identify yourself and the company (i.e. This is with First Investors Financial Services….) • Clearly state the purpose of the call • PAUSE Special note: Maintain a professional tone and always maintain control of conversation.
At least one attempt every other Business Day at a 25% Right Party Contact Rate.
Subservicer shall maintain a list of Borrowers with whom the Subservicer was unable to make Right Party Contact and provide Xxxxxx Mae a detailed report of Right Party Contacts via email to hsa_mailbox®xxxxxxxxx.xxx once each quarter within ten (10) business days of the month following the Transfer Date.
The Settlement Loan Modification Program Solicitation Requirements shall meet at least the following requirements: i.If no Right Party Contact, as defined in Chapter II of the MHA Handbook, is established with the borrower since delinquency, BOA/CFC shall make a minimum of four telephone calls over a period of at least thirty days, at different times of the day.
Right Party Contacts (After the 15th day of delinquency 18.75% but not in foreclosure) The Servicer will achieve an average daily Right Party Contact Rate for the month against all accounts past the first 15 days of delinquency but prior to foreclosure.
If no Right Party Contact is established with the borrower since delinquency, BOA/CFC shall send two proactive solicitations with a thirty-day response period, one via certified mail and the other via regular mail.
Right Party Contacts (First 15 days of delinquency) 22.5% The Servicer will achieve an average daily Right Party Contact Rate for the month against all accounts in their first 15 days of delinquency.
For every contractually delinquent loan, Subservicer will make outbound call attempts in a manner designed below to maximize making Right Party Contact and send out a minimum of one collection statement per month in which a loan remains past due in an effort to collect the full amount (including principal, interest and other charges owed by Borrower under the HSA Loan).
If Right Party Contact is established over the phone and the borrower expresses interest in the Settlement Loan Modification Program, BOA/CFC shall send one reactive package with a fifteen-day response period.