Examples of RingCentral Network in a sentence
Customer may not use, or permit the use of the Services, to interfere with the use of RingCentral’s service by others or with the operation of the RingCentral Network.
Based on its investigation, RingCentral will provide a reasonable determination of the root cause(s) of any failure for the quality of service to meet the target MOS of 3.8. RingCentral will resolve any root cause(s) on the RingCentral Network; Customer shall timely implement settings or other resolution advised by RingCentral to improve the quality of service.
Customer may terminate the Agreement without penalty, and will receive a pro-rata refund of all prepaid, unused fees in the following circumstances if RingCentral fails to meet a Service Availability of at least 99.9% on the RingCentral Network for Voice Services or Video Conferencing during any three(3) calendar Months in any continuous 6-Month period, and customer has timely reported Down Time as set forth herein.
Customer Content when in-transit on the RingCentral Network and when at-rest within RingCentral Data Centers may contain communications and/or educational records pertaining to students in connection with the performance of the Services pursuant to the Agreement.
Customer may not use, or permit the use of the Services to interfere with the use of RingCentral’s Services by others, or with the operation of the RingCentral Network.
RingCentral confirms that the Down Time was the result of an outage or fault on the RingCentral Network.
Service AvailabilityU” is the time for which Voice Services for RingCentral Office are available on the RingCentral Network, expressed as a percentage of the total time in the relevant calendar month, and calculated as set forth below.
The RingCentral Network does not include the public Internet, a Customer’s own private network, or the PSTN.26 .
MOS is measured by RingCentral using network parameters between the Customer endpoint, e.g., the IP Phone or Softphone, and the RingCentral Network, and will accurately reflect quality of the call to the caller using the Voice Services.
For the avoidance of doubt, third party digital channels are not included within the RingCentral Network and as a result are not subject to this SLA.