Complaint Investigation means an investigation of any complaint that has been made to a proper authority that is not covered by an abuse investigation.
Background investigation means the investigation conducted by a licensee or applicant to support the determination of trustworthiness and reliability.
Information Security Incident means (i) any actual or suspected incident involving Seller Information System that may involve Buyer’s Sensitive Information, or (ii) any actual or suspected unauthorized access to, use, or disclosure of Buyer’s Sensitive Information.
Investigation means the Bureau’s decision to hold and not process the Company’s license renewal applications identified in Appendix A due to the Company’s inability to certify compliance with its public file obligations.