Examples of Serious complaint in a sentence
The four tiers are as follows: • Imminent danger complaint inspections must be initiated within 24 hours in 95% of cases • Serious complaint inspections must be initiated within five working days in 95% of cases • Other-than-serious complaint inspections must be initiated within 30 working days in 95% of cases • Phone/fax, letter response must be initiated within 10 working days in 90% of cases.
Complex or Serious complaint – these are complaints which are very complex, including potentially grossly sub-standard care, professional misconduct, long term injury or death.
The following Serious complaint SO subcategories have been introduced to further describe the type of occurrence, better understand the circumstances surrounding the occurrence and track these circumstances discreetly for planning and reportingpurposes.
The Region could: 1) delay some works; 2) debt finance works for systems/service areas where rate of development is sufficient to fund debt payments.