Service Desk definition

Service Desk means the single point of entry for all Service Tickets and Service Requests which can be accessed over the phone, by email or via our portal.

Service Desk means our personnel that provide Student Support Services to Authorized Users under this Section 24.

Service Desk means the facility provided by BT to handle enquiries and administration for the Service.

Examples of Service Desk in a sentence

• Assistance with Transaction Fee Reporting is also available from the MFMP Customer Service Desk by email at: VendorHelp@ xxxxxxxxxxxxxxxxxxxx.xxx or telephone 866-FLA-EPRO (000-000-0000) from 8:00 a.m. to 6:00 p.m. Eastern Time.

• Prior to arranging an alternative ISP, the Residence IT Service Desk should be consulted to ensure the required infrastructure exists.

• The customer can enquire at the Customer Service Desk at any time regarding the status of the fault resolution or provide feedback about the fault resolution, quoting the service request number.

• Service Desk support after Regular Business Hours will be provided only if agreed by the parties as indicated on an Attachment.

• The Service Desk is typically staffed during Regular Business Hours.

More Definitions of Service Desk

Service Desk means the helpdesk that you are able to contact to submit service requests, report Incidents and ask questions about the CVE Service.

Service Desk means the helpdesk that the Customer is able to contact to submit service requests, report Incidents and ask questions about the Service.

Service Desk means the point of contact within Maintel, via either telephone or the Support Portal through which all Support Requests will be raised.

Service Desk means TELVIVA’s helpdesk in respect of the Communication Services described in the Schedule;

Service Desk means the English speaking helpdesk that you are able to contact to submit Service Requests, report Incidents and ask questions about the Compute Managed Service.

Service Desk means the helpdesk to submit service requests, report Incidents and ask questions about the Service.

Service Desk means the facility provided by BT to handle enquiries and administration for the Service. “Service Level” means the level of Service which is applicable to the Service, as set out in Clause 24.