Support Service definition

Support Service means an activity, such as information technology, accounting, human resources, legal, and other support functions that are required to support the ongoing delivery of core services.
Support Service the support services described in clause 7;
Support Service means telephone help desk or email support available to Customer as described at www.onespan.com/onespan- saas-customer-support.

Examples of Support Service in a sentence

  • Support Services will be provided during the Support Hours as set out below: Standard 08:30 to 17:00 during Normal Business Hours Enhanced No enhanced services agreed 6.2 Incidents and requests for change can be raised by in Support Service Hours via the Support Contact Number, email address or via online Support Services System detailed below.

  • Termination notice provisions for such Services will be as set out in the Order, the relevant Schedule 3 (Services) and/or Schedule 4 (Support Service), and in respect of such Services clause 2.1 will be deemed to be amended accordingly.

  • For Platinum-level Support Service, Confluent also will provide a direct phone line for P1 Support Requests in addition to standard communication channels.

  • During the Subscription Period, CUSTOMER agrees to pay the annual Fee for the SaaS Services and the Support Service as well as the Fee for any other Products or Services, all as specified in the Order (or if no order was agreed, the then current Pricebook will apply).


More Definitions of Support Service

Support Service the Platform support service, which handles User inquiries as described in section 12.6 of this Agreement.
Support Service means any IT Support services as specified in the support schedule. Support may include both proactive and reactive actions to maintain the System’s accepted operational status. There will be times when Changes as opposed to Support are required to maintain the accepted operational status of the System. Such Changes may be deemed as being chargeable.
Support Service means a service provided to enhance the client's progress in his primary treatment or habilitation program.
Support Service means the service made available by JT for the maintenance, care or replacement of equipment of customers, on the terms of the JT Support Service Terms and Conditions published from time to time.
Support Service means on-site support service, online access to products and/or services, value added resources, hardware repair and/or replacement. This service includes the following:
Support Service means activities designed to help students complete a comprehensive education program within the regular school or separate school such as tutoring; counseling and advising; hous- ing; child care; medical assistance; transportation; and diagnostics.
Support Service means individualized advice, guid- ance, or assistance with planning, designed to facilitate positive alternatives to challenging behaviors, and to assist a youth with developing adaptive and functional restoration. “Support ser- vice” does not include psychotherapy or time spent in educational services, meals, or recreation.