Support Service definition

Support Service means an activity, such as information technology, accounting, human resources, legal, and other support functions that are required to support the ongoing delivery of core services.

Support Service the support services described in clause 7;

Support Service means telephone help desk or email support available to Customer as described at www.onespan.com/onespan- saas-customer-support.

Examples of Support Service in a sentence

• Installation Support: Service Provider must provide support, personnel, and equipment for end-to-end connectivity, turn-up and operational verification of all services provided by the Service Provider.

• Customer shall appoint – if necessary per Support Service provided - a qualified and sufficiently authorized employee, who shall be available to Exasol during execution of maintenance, operations engineering, consulting and training services and who is authorized to make necessary decisions and initiate measures.

• Support-Level „ProSupport Next Business Day“ for an UK Customer: Select UK, select Support Service, select ProSupport for Client and Enterprise).

• Only those Support Service descriptions and terms apply if the provision of the respective Support Service is explicitly agreed upon between the parties according to the Order.

• Customer must purchase and/or renew Support Service for all of the licenses for a particular Software product.

More Definitions of Support Service

Support Service the Platform support service, which handles User inquiries as described in section 12.6 of this Agreement.

Support Service means any IT Support services as specified in the support schedule. Support may include both proactive and reactive actions to maintain the System’s accepted operational status. There will be times when Changes as opposed to Support are required to maintain the accepted operational status of the System. Such Changes may be deemed as being chargeable.

Support Service means a service provided to enhance the client's progress in his primary treatment or habilitation program.

Support Service means the service made available by JT for the maintenance, care or replacement of equipment of customers, on the terms of the JT Support Service Terms and Conditions published from time to time.

Support Service means on-site support service, online access to products and/or services, value added resources, hardware repair and/or replacement. This service includes the following:

Support Service means activities designed to help students complete a comprehensive education program within the regular school or separate school such as tutoring; counseling and advising; hous- ing; child care; medical assistance; transportation; and diagnostics.

Support Service means the support service provided to the Customer by the FLIP Consortium as defined in the FLIP ROSE Ver.7 Series Support Service Agreement (the “Support Service Agreement”) separately prescribed, executed, and by this reference made a part of this Agreement.