Service Exclusions definition
Service Exclusions means the services that are not covered under these Service Level Terms.
Service Exclusions means problems or issues that QUMU will be excluded from providing help to CUSTOMER via QUMU's Support Services to resolve.
Service Exclusions. The following services are not included in the Subscription or Standard Support Services which Infinite may provide under our standard hourly rate: (a) development of new and/or missing functionality, customized features, configuration and integration; (b) training on Infinite architecture, navigation and usage; (c) out-of-hours or shared session support services; d) support at Subscriber’s premises or any other premises at standard hourly rate, travel time, and living expenses; (e) assistance with resolution of exceptions preventing compilation of subscriber’s applications or usage of database features; and (f) assistance with of incorrect use of Infinite or operator error.
Examples of Service Exclusions in a sentence
Service Exclusions: These exclusions ensure that both the service provider and the customer understand the limitations of the SLA and the responsibilities of each party in maintaining service availability and integrity.
More Definitions of Service Exclusions
Service Exclusions means all tasks, Replacement Parts and/or Consumables which are excluded from the scope of this Agreement, as specifically recorded in Schedule B (if any);
Service Exclusions means the service exclusions more particularly set out at Schedule Part 4.