Service Operations Manual definition

Service Operations Manual means the appropriate product description document and business process document containing information relating to the Service (depending upon the Service) as may be amended from time to time. The Service Operations Manual is available on the KCOM Website https://www.kcomplc.com/regulatory/;
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Service Operations Manual means the appropriate product description document and business process document containing information relating to the Service (depending upon the Service) as may be amended from time to time. The Service Operations Manual is available on the KCOM Website xxxx://xxx.xxxxxxx.xxx/regulatory-information/access-information/;
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Service Operations Manual means a document agreed between the parties during the implementation of the Managed Cloud Services and setting out the standard operating procedures to be used in the day to day operation of the Managed Cloud Services
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Examples of Service Operations Manual in a sentence

  • In order to suspend an Order the CP must notify KCOM using the process set out in the Service Operations Manual.

  • The forms may be prepared by any Weather Service employee who is authorized to recruit cooperative station personnel, but must be approved by a person authorized to approve appointments as outlined in Weather Service Operations Manual Chapter B-17.

  • All Orders must be placed in accordance with such procedures as may be agreed between the parties and defined in the Service Operations Manual from time to time.

  • Upon receipt of an Order, KCOM will process in accordance with the Service Request Process as set out in the Service Operations Manual.

  • The purpose of the Service Operations Manual is to document the processes and procedures involved in the provision of and support for the Services.

  • The Service Operations Manual is the statement of agreed working practices between the parties and has no authority to vary the terms and conditions of the Reference Offer for KCOM Line Rental or the Wholesale Calls Agreement.

  • Without prejudice to the other provisions of this Agreement, each Supplier shall perform its obligations under this Agreement and/or the Tower Services Agreement and/or the Supply Agreement in accordance with the terms and conditions set out in those agreements (including any of its Dependencies as set out in the Service Operations Manual) and in accordance with Good Industry Practice.

  • For the avoidance of doubt, the form specified by KCOM from time to time for Orders, the Service Operations Manual and the Credit Vetting Policy are Ancillary Documents.

  • The Parties will in pursuant to the relevant governance forums, work together to identify any gaps in the Service Operations Manual and shall provide all reasonable assistance to the SIAM Supplier to enable the SIAM Supplier to review and amend the Service Operations Manual to ensure it captures all relevant processes, procedures and Dependencies between the different aspects of the End to End Services and suppliers.

  • All processes that form part of the Service Operations Manual will show the owner of any step in the process so that primary responsibility for that process step can be clearly identified.


More Definitions of Service Operations Manual

Service Operations Manual means the appropriate product description document and business process document containing information relating to the Service (depending upon the Service) as may be amended from time to time. The Service Operations Manual is available on the KCOM Website https://www.kcomplc.com/regulatory/ https://www.kcom.com/wholesale/products/data-connectivity/data-connectivity-document-page/;
Sample 1

Related to Service Operations Manual

  • Operations Manual means a manual containing procedures, instructions and guidance for use by operational personnel in the execution of their duties;

  • Project Operations Manual or “POM” means the Recipient’s manual referred to in Section I.D of Schedule 2 to this Agreement, as such manual may be amended from time to time with the agreement of the Association.

  • Operations Manager means each of the Company and Provider payroll, benefits and information technology representatives on the Operations Management Team as identified in Section 6.0 below.

  • Hosting Services means the provision, administration, and maintenance of servers and related equipment, the provision of bandwidth at the hosting facility, and the operation of the Application for access by Customer Users to be provided by the relevant hosting service provider.

  • System Services has the meaning given such term in Section 3.1.

  • Customer Proprietary Network Information (“CPNI”) is as defined in the Act.

  • Project Manual means the volume usually assembled for the Work which may include the bidding requirements, sample forms, and other Contract Documents.

  • Program services means services that include all of the following provided they are pursuant to a program agreement: program needs assessment and development, job task analysis, curriculum development and revision, instruction, instructional materials and supplies, computer software and upgrades, instructional support, administrative and student services, related school to career training programs, skill or career interest assessment services and testing and contracted services.

  • Program Manual means the United States Department of Agriculture, Animal and Plant Health Inspection Service, Plant Protection and Quarantine, Gypsy Moth Program Manual, 1994 edition.

  • Client Terminal means the MetaTrader program version 4 and/or 5, which is used by the Client in order to obtain information of financial markets (which content is defined by the Company) in real-time, to make technical analysis of the markets, make Transactions, place/modify/delete Orders, as well as to receive notices from the Company. The program can be downloaded on the Website free of charge.

  • Managed Services means the services provided by a Client to End Users using the SaaS and Client’s intellectual capital and/or additional services supplied by Client.

  • Platform Services means the products and services that Platform Users receive from a Stripe Connect Platform, regardless of whether fees are charged (e.g., web development, customer support or hosting services).

  • PJM Manuals means the instructions, rules, procedures and guidelines established by the Office of the Interconnection for the operation, planning, and accounting requirements of the PJM Region and the PJM Interchange Energy Market. PJM Region:

  • The Services means those services ancillary to the supply of the Goods, such as transportation and insurance, and any other incidental services, such as installation, commissioning, provision of technical assistance, training, and other such obligations of the Supplier covered under the Contract.

  • Service Levels means the service levels to be met by the Services as referenced in the Contract Letter and set out in the Specification Schedule.

  • Service Specifications means the following documents, as applicable to the Services under Your order:

  • Database Management System (DBMS) A system of manual procedures and computer programs used to create, store and update the data required to provide Selective Routing and/or Automatic Location Identification for 911 systems. Day: A calendar day unless otherwise specified. Dedicated Transport: UNE transmission path between one of CenturyLink’s Wire Centers or switches and another of CenturyLink’s Wire Centers or switches within the same LATA and State that are dedicated to a particular customer or carrier. Default: A Party’s violation of any material term or condition of the Agreement, or refusal or failure in any material respect to properly perform its obligations under this Agreement, including the failure to make any undisputed payment when due. A Party shall also be deemed in Default upon such Party’s insolvency or the initiation of bankruptcy or receivership proceedings by or against the Party or the failure to obtain or maintain any certification(s) or authorization(s) from the Commission which are necessary or appropriate for a Party to exchange traffic or order any service, facility or arrangement under this Agreement, or notice from the Party that it has ceased doing business in this State or receipt of publicly available information that signifies the Party is no longer doing business in this State.

  • Customer Services means the call centre for dealing with queries about your Card. You can contact Customer Services by calling 01 693 3333, or contacting us directly.

  • Service Specification means and include detailed description, statements to technical data, performance characteristics, and standards (Indian as well as) as applicable and as specified in the Contract as well as those specifications relating to Industry standards and codes applicable to the performance of the work, work performance quality and the specifications affecting the works or any additional specification required to be produced by the DCO to meet the design criteria.

  • System Software means Software that provides the operating and management instructions for the underlying hardware and other components, and is identified as such in Appendix 4 of the Contract Agreement and such other Software as the parties may agree in writing to be Systems Software. Such System Software includes, but is not restricted to, micro-code embedded in hardware (i.e., “firmware”), operating systems, communications, system and network management, and utility software.

  • Service Drop means the overhead service conductors from the service point to the connection to the service-entrance conductors at the building or other structure.

  • Service Level Standards has the meaning ascribed thereto in Section 2.1 hereof.

  • Project Management Plan means the management plan that (i) sets out a high level workplan to describe the manner in which the Design-Builder will manage the Project, including to address related matters such as traffic management and communications, and (ii) is prepared by or for the Design-Builder and submitted to the Owner;

  • Maintenance and Operations Revenue or “M&O Revenue” means (i) those revenues which the District receives from the levy of its annual ad valorem maintenance and operations tax pursuant to Section 45.002 of the TEXAS EDUCATION CODE, or other lawful authority, and Article VII § 3 of the TEXAS CONSTITUTION, plus (ii) all State revenues to which the District is or may be entitled under the applicable provisions of the TEXAS EDUCATION CODE or any other statutory provision as well as any amendment or successor statute to these provisions, as applicable, less

  • Support Services the support services, as described in the Support Services Description, that We provide to You in respect of the Cloud Service.

  • janitorial services means those cleaning and caretaking services