Service Priority Level definition

Service Priority Level means the identification and classification of IT Service requests and faults as identified in the Schedule for the Supply of Managed IT Service.
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Service Priority Level means the level of priority assigned to a Support Notification
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Service Priority Level. . This means the order in which the Department and AAA staff identify individuals eligible for a nursing facility level of care, OPI, or home and community-based services. A lower SPL number indicates more significant or more severe functional impairment. The number is synonymous with the SPL.
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Examples of Service Priority Level in a sentence

  • CAPECO provides services to people in both the OPI and Pilot program who have a Service Priority Level (SPL) of 1-18 on a CAPS Assessment as scored in Oregon Access.

  • Under .2606 “Interim Service Priority Level Static Assessment” changed to “Risk/Needs Assessment (RNA) Report.” Entire section changed to reflect Risk/Needs Assessment as a validated tool and its purpose.

  • Those factors are: (1), (2), (3) (A), (B),(C) all replaced by “Further, the Case Manager will form the ASR Agreement taking into consideration time remaining on the ASR sentence, custody level and Service Priority Level (SPL).

  • Case Analyst changed to “Diagnostic Case Analyst.” Under .2604 changed:”…request an Interim Service Priority Level Static Assessment for ASR inmates from designated staff within the Office of Research and Planning via their Region/Command Programs Services Coordinator.

  • Further, the Case Manager will form the ASR Agreement taking into consideration time remaining on the ASR sentence, custody level and Service Priority Level (SPL).

  • The CAPS tool is an electronic, holistic assessment assigns a ranking called a Service Priority Level (SPL).

  • Upon the Service Provider detecting that the Supported Network is not in Good Working Order, it shall, as soon as reasonably practicable during Normal Business Hours, provide the Customer with a Support Ticket setting out the Service Priority Level in relation to the detected Fault and thereafter carry out the Remote Support Services in respect of the Fault in accordance with the terms of Clauses 10.3 to 10.5 of the Framework Agreement.

  • For ASR inmates, Service Priority Level guides the development of the ASR plan.

  • In the meantime, we ask that you please refrain from using any screening tool or assessment other than what is listed in the current CAPs.If you have any questions related to Service Priority Level, (SPL) please contact Ben Sherman @ 503-602-3471.

  • An Assessment Summary Form (SDS002) is printed showing the client’s Service Priority Level.


More Definitions of Service Priority Level

Service Priority Level means as decided by AUC as to the severity of the Customer request for AUC assistance. Software: means Software on all Network Attached Devices and in Virtual domains that are used by the Customer and which are used to run the CustomerIT Network and which are covered under the Support Contract including all new releases, patches and versions.
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Service Priority Level means as decided by the Supplier as to the severity of the Customer request for the Supplier assistance.
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Related to Service Priority Level

  • Severity Level means the actual impact of a Defect on a user’s operational environment as further described in the table below.

  • Strike Level means the Strike Level as specified in § 1 of the Product and Underlying Data.

  • Base Level means the following amounts plus the percentage

  • Secured Leverage Ratio means, on any date, the ratio of (a) Consolidated Secured Debt as of such date to (b) Consolidated EBITDA for the Test Period as of such date.

  • Service Level Credit is defined in Section 8.

  • Service Availability The total number of minutes in a calendar quarter that the Tyler Software is capable of receiving, processing, and responding to requests, excluding maintenance windows, Client Error Incidents and Force Majeure.

  • Working level month (WLM) means an exposure to 1 working level for 170 hours (2,000 working hours per year divided by 12 months per year is approximately equal to 170 hours per month).

  • State Level Monitoring Cell means the body constituted by the State Government for the control and elimination of ragging in institutions within the jurisdiction of the State, established under a State Law or on the advice of the Central Government, as the case may be.

  • Ground Level means the level of the referred point of exposed surface of the ground as indicated in the drawing.

  • Use Level means the license use meter or model (which may include operating system, hardware system, application or machine tier limitations, if applicable) by which Symantec measures, prices and licenses the right to use the Licensed Software, in effect at the time an order is placed for such Licensed Software, as indicated in this License Agreement and the applicable License Instrument.

  • Barrier Level means the Barrier Level as specified in § 1 of the Product and Underlying Data.

  • Trigger Level means with respect to an Index, the level specified as such in Annex 1 with respect to such Index