Service Quality Plan definition

Service Quality Plan means the Franchisee’s plan for ensuring that its future performance is at all times equal to or better than the benchmark set out in the Service Quality Management System in respect of which the requirement to submit such a plan under paragraph 4.1(e) of Schedule 7.2 (Service Quality Management) arose;
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Service Quality Plan means the document entitled "Service Quality Plan" and included at Annexure 5;
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Service Quality Plan means the Quality Plan with that title to be developed pursuant to Clause 47 (Quality Plans);
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Examples of Service Quality Plan in a sentence

  • Project Co shall submit its proposed Service Quality Plan for each Project Co Service not less than 90 days prior to the Substantial Completion Date.

  • It is contemplated that the OCPM software system will automate aspects of the processes identified in Schedule 10 - Review Procedure, Schedule 11 – Design Quality Plan and Construction Quality Plan, Schedule 12 – Service Quality Plan Outline, Schedule 22 - Variation Procedure, and Schedule 33 - Works Report Requirements and other processes as HMQ may require.

  • This Agreement is entered into between National Grid1 (“Company”) and the Division of Public Utilities and Carriers (“Division”, together the “Parties”) to implement a change to the Company’s existing Service Quality Plan that was approved by the Commission in Order No. 18294 (July 12, 2005), effective January 1, 2005 (“2004 SQ Plan”).

  • Project Co shall submit its proposed Service Quality Plan for each Project Co Service to CAMH not less than 90 days prior to the Substantial Completion Date.

  • Similar to the Electric Service Quality Plan metrics submitted in PUC Docket No. 3628, the scores for gas customers are reported as a “top three box score” (i.e., the percentage of customers that give an 8, 9, or 10 on a 10-point scale divided by those who provided a 1 to 10 score) for the questions below.

  • Project Co shall submit its proposed Service Quality Plan for each Project Co Service to NHS not less than 90 days prior to the Substantial Completion Date.

  • Project Co shall submit its proposed Service Quality Plan for each Project Co Service with respect to the RMHC, St. ▇▇▇▇▇▇ Facility to SJHC not less than 90 days prior to the Early Occupancy Completion Date and for each Project Co Service with respect to the RMHC, London Facility to SJHC not less than 90 days prior to the Substantial Completion Date.

  • Project Co shall submit its proposed Service Quality Plan for each Project Co Service to WGH not less than 90 days prior to the Substantial Completion Date.

  • Project Co shall submit its proposed Service Quality Plan for each Project Co Service to MHCP not less than 90 days prior to the Substantial Completion Date.

  • It is contemplated that the OCPM software system will automate aspects of the processes identified in Schedule 10 – Review Procedure, Schedule 11 – Design Quality Plan and Construction Quality Plan, Schedule 12 – Service Quality Plan Outline, Schedule 22 – Variation Procedure, and Schedule 34 – Works Report Requirements and other processes as IO may require.