Service Quality Plan definition

Service Quality Plan means the Franchisee’s plan for ensuring that its future performance is at all times equal to or better than the benchmark set out in the Service Quality Management System in respect of which the requirement to submit such a plan under paragraph 4.1(e) of Schedule 7.2 (Service Quality Management) arose;
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Service Quality Plan means the Quality Plan with that title to be developed pursuant to Clause 47 (Quality Plans);
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Service Quality Plan means the document entitled "Service Quality Plan" and included at Annexure 5;
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Examples of Service Quality Plan in a sentence

  • Section 731.300 General Plan Requirements Each Wholesale Service Quality Plan shall include, at a minimum, the following components.

  • Organisational responsibilities and operational procedures are documented in the Departments ISO 9001 Winter Service Quality Plan.

  • The City will grant paid leave of absence to a to attend Step Three grievance Once Local has processed a grievance to arbitration, both parties may within forty (40) workings days agree to use the services of a mutually agreeable Mediator to assist the parties in resolving the grievance.

  • Project Co shall submit its proposed Service Quality Plan for each Project Co Service not less than 90 days prior to the Substantial Completion Date.

  • Under the Company’s Service Quality Plan, the following additional reporting criteria are required to be filed with the PUC.

  • It is contemplated that the OCPM software system will automate aspects of the processes identified in Schedule 10 - Review Procedure, Schedule 11 – Design Quality Plan and Construction Quality Plan, Schedule 12 – Service Quality Plan Outline, Schedule 22 - Variation Procedure, and Schedule 33 - Works Report Requirements and other processes as HMQ may require.

  • The Rule requires Level 1 carriers, who already have Wholesale Service Quality Plans that were developed as a result of merger commitments, (SBC and Verizon) to have a Commission-approved Wholesale Service Quality Plan (a “Plan”) that meets the requirements and criteria set forth in the Rule.

  • The Service Quality Plan was filed in two parts, a stipulation dated May 5, 1999, and an addendum to the stipulation dated July 15, 1999.

  • Prior to hearings, Bell Atlantic and the Department reached agreement on a retail Service Quality Plan, replacing Bell Atlantic's original proposal, and a Stipulation outlining an approach for rapidly adopting wholesale service quality standards.

  • Verizon included in its Plan a proposal for continuation of the Service Quality Plan developed in D.P.U. 94-50 , as well as provisions for access charge reform; however, in the June 21 Interlocutory Order, the Department determined to postpone review of these provisions until the conclusion of the Department’s investigation in Phase I.IV.

Related to Service Quality Plan

  • Quality Plan means the quality plan to be produced by the Contractor in accordance with Schedule S2-10 (Quality Plan);

  • High quality waters means all state waters, except:

  • Quality Assurance Plan or “QAP” shall have the meaning set forth in Clause 11.2;

  • Safety Plan means a written document that has procedures, requirements, or standards related to safety which the pool staff shall follow. The safety plan shall include training and emergency response procedures.

  • National Ambient Air Quality Standards or “NAAQS” means national ambient air quality standards that are promulgated pursuant to Section 109 of the Act, 42 U.S.C. § 7409.

  • Supply Plan has the meaning set forth in the CAISO Tariff.

  • Radiopharmaceutical quality assurance means, but is not limited to, the performance of appropriate chemical, biological, and physical tests on potential radiopharmaceuticals and the interpretation of the resulting data to determine their suitability for use in humans and animals, including internal test assessment, authentication of product history, and the keeping of proper records.

  • Quality Management Plan means the portion of the Project Development Plan providing the information requested in Section 4.3 of Exhibit B to the ITP.

  • Quality Assurance Program means the overall quality program and associated activities including the Department’s Quality Assurance, Design-Builder Quality Control, the Contract’s quality requirements for design and construction to assure compliance with Department Specifications and procedures.

  • Service Plan means the Operating Plan and Budget appended as Schedules A and D2a of Schedule D;

  • Health and Safety Plan means a documented plan which addresses hazards identified and includes safe work procedures to mitigate, reduce or control the hazards identified;

  • Quality system means documented organizational procedures and policies: internal audits of those policies and procedures: management review and recommendation for quality improvement.”

  • Procurement Plan means the Recipient’s procurement plan for the Project, dated April 2, 2010, and referred to in paragraph 1.16 of the Procurement Guidelines and paragraph 1.24 of the Consultant Guidelines, as the same shall be updated from time to time in accordance with the provisions of said paragraphs.

  • Nutrient management plan means a plan developed or approved by the Department of Conservation and Recreation that requires proper storage, treatment and management of poultry waste, including dry litter, and limits accumulation of excess nutrients in soils and leaching or discharge of nutrients into state waters.

  • Health-related services means services that may have an effect on the health of individuals but are not health services or social care services;

  • service delivery and budget implementation plan means a detailed plan approved by the mayor of a municipality in terms of section 53(1) (c) (ii) for implementing the municipality’s delivery of municipal services and its annual budget.

  • health and safety specification means a site, activity or project specific document prepared by the client pertaining to all health and safety requirements related to construction work;

  • Child welfare services means social services including

  • General air quality operating permit or "general permit" means an air quality operating permit that meets the requirements of ARM 17.8.1222, covers multiple sources in a source category, and is issued in lieu of individual permits being issued to each source.

  • Transition Plan means a transition plan, acceptable to the LHIN that indicates how the needs of the HSP’s clients will be met following the termination of this Agreement and how the transition of the clients to new service providers will be effected in a timely manner; and

  • Applicable water quality standards means all water quality standards to which a discharge is subject under the federal Clean Water Act and which has been (a) approved or permitted to remain in effect by the Administrator following submission to the Administrator pursuant to Section 303(a) of the Act, or (b) promulgated by the Director pursuant to Section 303(b) or 303(c) of the Act, and standards promulgated under (APCEC) Regulation No. 2, as amended.

  • Home health aide services means the personal care and maintenance activities provided to individuals for the purpose of promoting normal standards of health and hygiene.

  • Project Management Plan means the portion of the Project Development Plan providing the information requested in Section 4.2 of Exhibit B to the ITP.

  • site development plan means a dimensioned plan drawn to scale that indicates details of the proposed land development, including the site layout, positioning of buildings and structures, property access, building designs and landscaping;

  • Water quality volume means the volume equal to the first one-half inch of runoff multiplied by the impervious surface of the land development project.

  • Flexi Plan means any individual indemnity hospital insurance plan under the VHIS framework with enhancement(s) to any or all of the protections or terms and benefits that the Standard Plan provides to the Policy Holder and the Insured Person, subject to certification by the Government. Such plan shall not contain terms and benefits which are less favourable than those in the Standard Plan, save for the exception as may be approved by the Government from time to time.