Services Level definition

Services Level means levels of support included with on-premise Kasm products.

Examples of Services Level in a sentence

  • Where the Contractor wishes to downgrade the Services Level or assessment level on autorenewal, it shall notify SafeContractor fourteen (14) days prior to such autorenewal taking effect.

  • For the avoidance of doubt, SafeContractor shall not review any Application submitted by the Contractor or provide any assessment support in accordance with the service levels set out in the Contractor’s Services Level unless and until the Contractor has paid the Fees in accordance with clause 3.1.

  • At any time during the Application, the Contractor may upgrade to a different Services Level or assessment level by paying the appropriate additional Fees to SafeContractor.

  • On autorenewal, the Contractor shall renew on the Services Level and assessment level it received in the previous membership year unless it has advised SafeContractor in accordance hereof.

  • Certain Hosted Services are subject to the service level agreement set forth on Schedule 5 (NCR Voyix Services Level Agreement) attached hereto.

  • Certain functions of the Platform are subject to the service level agreement set forth on Schedule 5 (NCR Voyix Services Level Agreement).


More Definitions of Services Level

Services Level means performance criteria set forth in the applicable Purchase Order or in a separate “Services Level” attachment to the Purchase Order and may include an arrangement for credits or other remuneration to Buyer should the performance criteria not be met, and disaster recovery duties specific to such Purchase Order.

Related to Services Level

  • Service Level means the standard set forth below by which IBM measures the level of service it provides in this SLA.

  • Service Levels means the service levels to be met by the Services as referenced in the Contract Letter and set out in the Specification Schedule.

  • Service Level Agreement or SLA means the processes, deliverables, key performance indicators and performance standards relating to the Services to be provided by the Service Provider;

  • Support Services means support in relation to the use of, and the identification and resolution of errors in, the Hosted Services, but shall not include the provision of training services;

  • Strike Level means the Strike Level as specified in § 1 of the Product and Underlying Data.

  • Education Services means training services performed or delivered by Company.