Services Level definition

Services Level means the package and level of Services (by reference to service level) as set out in Appendix 1.
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Services Level means performance criteria set forth in the applicable Purchase Order or in a separate “Services Level” attachment to the Purchase Order and may include an arrangement for credits or other remuneration to Buyer should the performance criteria not be met, and disaster recovery duties specific to such Purchase Order.
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Services Level further defined in the Schedule 5 (Service Level Agreement)
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Examples of Services Level in a sentence

  • Certain Hosted Services are subject to the service level agreement set forth on Schedule 5 (NCR Voyix Services Level Agreement) attached hereto.

  • Certain functions of the Platform are subject to the service level agreement set forth on Schedule 5 (NCR Voyix Services Level Agreement).

  • An employee at this level will have: • For Plumbing and Mechanical Services workers - successfully completed a Services Stream Certificate (Plumbing and Mechanical Services) Level 1 consisting of 16 appropriate modules of structured training agreed to between the parties to this Agreement; or • obtained equivalent skills gained through work experience subject to competency testing to the prescribed standard covering the same content as the above modules of training.

  • For the avoidance of doubt, Provider shall have no obligation to provide Support Services for the Limited Support Services Level.

  • Once Company has contacted Provider about an Incident, Provider will provide an acknowledgement of receipt within the applicable time frame specified below, in accordance with Company’s appropriate Support Services Level.

  • For every unique Customized Solution, Company must purchase the same Support Services Level for all Licensed Servers.

  • Manager [INSERT] Award [OPTION 1 for Award covered employees Classification: [INSERT e.g. Support Services Level 3] [OPTION 2 for Award Free employees such as dentists N/A your employment is not covered by a Modern Award or industrial instrument.

  • This Statement of Work (“SOW”) dated the last date of signature below, is made pursuant to and is governed by the Services Level Agreement dated: , effective from ……..

  • For the avoidance of doubt, Company may not purchase a Platinum Support Services Level for one Licensed Server used for Production Purposes and Gold Support Services Level for any additional Licensed Servers used for Production Purposes.

  • For the avoidance of doubt, for a unique Customized Solution, Company may not (i) purchase a Platinum Support Services Level for one Licensed Server used for Production Purposes and Gold Support Services Level for any additional Licensed Servers used for Production Purposes; or (ii) purchase a Platinum Support Services Level for one Licensed Server used for Production Purposes and a Gold Support Services Level for a Licensed Server used for Non-Production Purposes.


More Definitions of Services Level

Services Level means levels of support included with on-premise Kasm products.
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