Severity Level 5 definition

Severity Level 5 means that the system is performing normally, but either a cosmetic irritant or inconvenience is being experienced, or a point of information is to be made. When a Severity Level 5 incident is reported, eFunds agrees to start work an the incident within ninety (90) days of notification of the incident and complete the work within one hundred and eighty (ISO) days.
Severity Level 5 means that the system is performing normally,
Severity Level 5 means an Egenera Hardware or Egenera Software enhancement request by the Customer. "MAINTENANCE UPDATES" consist of generally released bug fixes, patches, maintenance releases, updates and related documentation that Egenera, as a component of LEVEL 3 SUPPORT, provided on the Egenera CRM system or distributed by normal overnight courier to those designated Customers to whom Egenera is under contract to provide Standard Warranty Service, Software Subscription Service, Enterprise PPM Service or Enterprise Service. Maintenance Updates may not include patches, fixes, updates or upgrades to Third-Party Software. Each new Maintenance Update is identified by the first numeral to the right of the decimal point, with the newer Maintenance Update having the larger numeral (e.g. Maintenance Update 2.5.2 is newer than 2.5.1). Such Maintenance Updates are licensed by Egenera only in accordance with the terms and conditions of the SOFTWARE LICENSE set forth in EXHIBIT A-10 hereto. "SOFTWARE UPGRADES" consist of either (1) a generally available "Major Release", which is intended to provide significant functionality enhancements as well as incorporate cumulative bug fixes and patches since the most recent release of the Egenera Software or (2) a generally available "Minor Release", which is intended to provide incremental functionality enhancements as well as incorporate cumulative bug fixes and patches since the most recent release of the Egenera Software. Egenera will only distribute the Software Upgrades to those Customers with which Egenera has a one-year service contract to provide Software Subscription Service, 26 <PAGE> Enterprise PPM Service, or Enterprise Service. Such Software Upgrades are licensed by Egenera only in accordance with the terms and conditions of the SOFTWARE LICENSE set forth in EXHIBIT A-10. "TAC" means a Technical Assistance Center. "THIRD PARTY SOFTWARE" means software provided by Egenera that is labeled with another company's name and is not owned by Xxxxxxx. Linux Open Source Software is an example of Third Party Software. "PPM" means Principal Period of Maintenance for nine contiguous hours between the hours of 7:00 AM to 6:00 PM at the End User location where Unisys has agreed to provide services under this Agreement or a Local agreement, Monday through Friday, excluding the following holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day in the US and locally recognized holidays in the Local ...

Examples of Severity Level 5 in a sentence

  • Severity Level 5: Licensee has requested a new feature or modification of the Pitney Xxxxx Software.

  • Severity Level 5 (Transparent) - means a problem that is invisible to the customer.

  • Docent will research Severity Level 5 Software Errors ---------------- after all other Severity Level Software Errors.

  • There are 5 severity categories based on the clinical severity and associated costs of the non-maturity HCCs: Severity Level 1 (Lowest Severity) to Severity Level 5 (Highest Severity).

  • Severity Level 5 means that the system is performing normally, but either a cosmetic irritant or inconvenience is being experienced, or a point of information is to be made.

  • When a Severity Level 5 incident is reported, eFunds agrees to start work an the incident within ninety (90) days of notification of the incident and complete the work within one hundred and eighty (ISO) days.

  • Performance Standard Measurement Resolution Period Severity Level 1 Time (hrs) Less than 4 business hrs Severity Level 2 Time (days) Less than 2 business days Severity Level 3 Time (days) Less than 10 business days Severity Level 4 Time (days) Less than 30 business days Severity Level 5 Mutually Agreed Mutually Agreed After analyzing an Issue, the Firm will notify the Client of the expected resolution timeline if the Firm believes it will take longer than the listed time to resolve.

  • Docent may correct Severity Level 5 Software Errors in the next scheduled Update or Upgrade or make Corrections available to FTK on Docent's website.

  • The Commission ranks financial exploitation of a vulnerable adult over $1,000 at Severity Level 4; over $5,000 at Severity Level 5; and over $35,000 at Severity Level 7.

  • Non-Critical Incident (Severity Level 5) The Service does not provide functionality or perform in a way that meets Subscriber’s new needs or Subscriber’s needs for information about the Service.


More Definitions of Severity Level 5

Severity Level 5 means a problem or request that involves an incident that does not affect normal service delivery for the Customer, environment or business operation. This Level includes issues with the potential to cause impact if not proactively addressed, and those that began as a higher severity level due to potential impact, but were resolved prior to causing actual impact. This level also includes incident tickets waiting on required components, information, and/or vendor response. Once requirements have been resolved; the ticket is reassigned a new priority of 1, 2 or 3 depending on the criticality of the issue. Confidential Treatment Requested by Dollar Thrifty Automotive Group, Inc. Confidential Treatment Requested by Dollar Thrifty Automotive Group, Inc. Confidential Treatment Requested by Dollar Thrifty Automotive Group, Inc. Confidential Treatment Requested by Dollar Thrifty Automotive Group, Inc. Confidential Treatment Requested by Dollar Thrifty Automotive Group, Inc. Confidential Treatment Requested by Dollar Thrifty Automotive Group, Inc. Confidential Treatment Requested by Dollar Thrifty Automotive Group, Inc. Confidential Treatment Requested by Dollar Thrifty Automotive Group, Inc. Confidential Treatment Requested by Dollar Thrifty Automotive Group, Inc. Confidential Treatment Requested by Dollar Thrifty Automotive Group, Inc. Confidential Treatment Requested by Dollar Thrifty Automotive Group, Inc. Exhibit 5-C to Services Agreement between Dollar Thrifty Automotive Group, Inc. and HP Enterprise Services, LLC Confidential Treatment Requested by Dollar Thrifty Automotive Group, Inc.
Severity Level 5 means an Egenera Product enhancement request by the JPMC.
Severity Level 5 means a problem or request that involves an incident that does not affect normal service delivery for the client, environment or business operation. Includes issues with the potential to cause impact if not proactively addressed, and those that began as a higher severity due to potential impact, but were resolved prior to causing actual impact. Also includes incident Tickets waiting on required components, information, and/or vendor response. Once requirements have been resolved; the ticket is reassigned a new priority of 1, 2 or 3 depending on the criticality of the issue. DTG and EDS Confidential Exhibit 4 -Pricing
Severity Level 5 means an Egenera Hardware or Egenera Software enhancement request by the Customer.

Related to Severity Level 5

  • Severity Level means the actual impact of a Defect on a user’s operational environment as further described in the table below.

  • Reference Level means the level of the Index (excluding any flash estimates) published or announced by Eurostat (or any successor entity which publishes such index) in respect of the month that is 12 calendar months prior to the month referred to in “Latest Level” above.

  • Strike Level means the Strike Level as specified in § 1 of the Product and Underlying Data.

  • Top Level Domain means the portion of the Domain Name to the right of the right-most period. (In the example, “COM”.) “Second Level Domain” means that portion of a domain name to the left of the right-most period, up to the second period from the right, if any, plus the Top Level Domain. (In the example, “XXXXXXXXX.XXX”.) “Third Level Domain” means that portion of a domain name to the left of the second period from the right, if any, up to the third period from the right, if any, plus the Second Level Domain. (In the example, “XXXXXXXXX.XXXXXXXXX.XXX”.).

  • Severity 3 means the unavailability of an individual resource and automated redundancy is fulfilling demand.

  • Minimum Level (ML means the concentration at which the entire analytical system must give a recognizable signal and an acceptable calibration point. The ML is the concentration in a sample that is equivalent to the concentration of the lowest calibration standard analyzed by a specific analytical procedure, assuming that all the method-specified sample weights, volumes and processing steps have been followed.

  • Barrier Level means the Barrier Level as specified in § 1 of the Product and Underlying Data.

  • Sound level meter means an instrument which includes a microphone, amplifier, RMS detector, integrator or time averager, output meter, and weighting networks used to measure sound pressure levels.

  • Level 5 means a project of greater than 2 MWac.

  • Working level month (WLM) means an exposure to 1 working level for 170 hours (2,000 working hours per year divided by 12 months per year is approximately equal to 170 hours per month).

  • Severity 2 means the unavailability of an individual resource and redundant capability is not available or exhausted.

  • Level 4 means a project of greater than 550 kWac and not more than 1 MWac.

  • Maximum contaminant level goal or “MCLG” means the maximum level of a contaminant in drinking water at which no known or anticipated adverse effect on the health of persons would occur, and which allows an adequate margin of safety. MCLGs are nonenforceable health goals.

  • Poverty level means the annual family income for a family unit of a particular size, as specified in the poverty guidelines updated annually in the Federal Register by the U.S. Department of Health and Human Services.

  • Pricing Level V any time when (i) the senior unsecured long term debt rating of the Borrower by (x) S&P is BBB‑ or higher or (y) Xxxxx’x is Baa3 or higher and (ii) none of Pricing Level I, Pricing Level II, Pricing Level III or Pricing Level IV applies.

  • Severity 1 means the unavailability of multiple service resources and redundant capability is not available or has been exhausted.

  • Pricing Level IV means any time when (i) no Event of Default has occurred and is continuing, (ii) the Senior Debt Rating is BBB- or higher by S&P or Baa3 or higher by Moody’s and (iii) Pricing Levels I, II and III do not apply.

  • Second Level Domain means that portion of a domain name to the left of the right-most period, up to the second period from the right, if any, plus the Top Level Domain. (In the example, “XXXXXXXXX.XXX”.) “Third Level Domain” means that portion of a domain name to the left of the second period from the right, if any, up to the third period from the right, if any, plus the Second Level Domain. (In the example, “XXXXXXXXX.XXXXXXXXX.XXX”.).

  • Level 2 means a charging system that provides charging through a two-hundred- eight to two-hundred-forty volt AC plug with a cord connector that meets the SAE international J1772 standard or a successor standard.

  • Severity means the dollar amount of losses on claims.

  • Index Level means, in respect of any day and subject to Adjustment Provisions: (a) in respect of an Index (other than a Multiple Exchange Index), the closing level of such Index at the Valuation Time on such day; and (b) in respect of an Index that is a Multiple Exchange Index, the official closing level of the Index on such day at the Valuation Time as calculated and published by the Index Sponsor each as rounded up to four decimal places (with 0.00005 being rounded up), all as determined by the Calculation Agent.

  • Level I means a component of the federal PASRR requirement. Level I refers to the identification of individuals who are potential nursing facility admissions who have indicators of mental illness or developmental disabilities (42 CFR 483.128(a)).

  • Pricing Level I shall exist on an Adjustment Date if the Consolidated Leverage Ratio for the relevant period is greater than or equal to 3.50 to 1.00.

  • Base Level means the following amounts plus the percentage

  • Level IV and “Level V”: the respective Level set forth below: Level I A- or higher A3 or higher Level II BBB+ Baa1 Level III BBB Baa2 Level IV BBB- Baa3 Level V BB+ or lower Ba1 or lower provided that if on any day the Applicable Xxxxx’x Rating and the Applicable S&P Rating do not coincide for any rating category and the Level differential is (x) one level, then the higher of the Applicable S&P Rating or the Applicable Xxxxx’x Rating will be the applicable Level; (y) two levels, the Level at the midpoint will be the applicable Level; and (z) more than two levels, the highest of the intermediate Levels will be the applicable Level; provided further that if on any day, neither the Applicable Xxxxx’x Rating nor the Applicable S&P Rating is available, the applicable Level shall be Level V.

  • RBC level means an insurer's company action level RBC, regulatory action level RBC, authorized control level RBC, or mandatory control level RBC where: