site Warranty definition
site Warranty. On-site warranty means the contractor goes to the location of the equipment purchased, in a school, district office, state agency, etc. On-site Warranty shall be a full on-site service, parts and labor warranty to begin at time of delivery of equipment to the customer’s site. On-site warranty options may be offer as an alternative option to depot warranty for available printers. Quarterly service reports shall be prepared and submitted by the Contractor to the KETS Vendor Manager which will assist KIDS in identifying contractors whom have not successfully met service response times. The contractor shall meet service specifications for a minimum of ninety-seven percent (97%) of total annual service calls. The contractor is allowed this three percent (3%) failure rate based on total service calls they receive annually due to vehicle break down, parts that get lost, addresses being difficult to find, etc. Contractors who exceed the three percent (3%) failure rate during the 1st quarter shall be required to meet with the KETS Vendor Manager to establish a corrective plan for warranty service. Contractors who exceed the three percent (3%) failure rate for two (2) consecutive quarters shall be required to meet with the KETS Vendor Manager to establish a corrective plan for warranty service and the KDE may recommend a two (2) week suspension of the contract. Contractors who exceed the three percent (3%) failure rate for three (3) consecutive quarters shall be required to meet with the KETS Vendor Manager to establish a corrective plan for warranty service and the KDE may recommend a three (3) week suspension of the contract. Contractors who exceed the three percent (3%) failure rate for four (4) consecutive quarters shall be required to meet with the KETS Vendor Manager to establish a corrective plan for warranty service and the KDE may recommend termination of the contract.
Examples of site Warranty in a sentence
To facilitate on- site Warranty Service, Customer must promptly notify Fujitsu in writing of any changes in site location of Equipment under warranty.