SLA Manager definition

SLA Manager means the individual who oversees and/or provides the Service;

Split View

AI-Powered Contracts

Draft, Review & Redline at the Speed of AI

Get StartedSchedule a Demo

SLA Manager means the individual who oversees and/or provides the Service; “Services” means the Services specified in Part 1 of the Schedule;

Examples of SLA Manager in a sentence

• Contractor SLA Manager to manage all SLA compliance and reporting.

• Then the SLA Manager compares the measured state of the network (i.e. the composite metrics) with the set of requirements: if the requirements are not met, the corresponding SLA is considered degraded.

• The Contractor shall include SLA Manager contact information for SLA inquiries and issue resolution for Customer and CALNET 3 CMO.

• The Contractor shall provide a CALNET 3 SLA Manager responsible for CALNET 3 SLA compliance.

• Thus, if the WSN operator changes the algo- rithms of the SLA Manager and SLA Admitter, new policies can be applied taking into account the whole history of the WSN.

• Else, it sends the new flow requirements to the SLA Manager (See details in Section 5.4).

• The SLA Manager shall attend regular meetings and be available upon request to address CALNET 3 CMO SLA oversight, report issues, and problem resolution concerns.

• Moreover, the raw measures must be consulted by the other enti- ties of the architecture (SLA Manager, SLA Admit- ter), without occupying the WSN resource.

• All invoices and deliverables will be reviewed by the HCA SLA Manager prior to payment.

• If the global QoS is satisfied, it passes this information on to the SLA Manager which then contracts each service provider.