Solution Availability definition

Solution Availability. During any calendar month wherein, the Solution is not experiencing Scheduled or Unscheduled Downtime, as described in Exhibit C (Service Level Agreement) to this Contract.
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Solution Availability means the percentage of minutes in a month that the Solution is operational.
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Examples of Solution Availability in a sentence

  • SLA-001 Data Quality Operations SLA-002 Solution Availability Operations SLA-003 Security and Compliance Operations SLA-004 Operations Issue Management Operations SLA-005 Solution Enhancements Operations Description Data Quality Service Level is defined as the overall utility of the dataset(s) as a function of the ability of its qualitative and quantitative variables to be easily and accurately processed and analyzed.

  • The Solution must meet the Solution Performance Requirements within Contractor’s control, including, but not limited to, those relating to response time and Solution Availability, as further specified in Exhibit A (Statement of Work), Attachment A.1 (Tasks and Deliverables), and Exhibit C (Service Level Agreement) to this Contract.

  • Description The Solution Availability Service Level is defined as the percentage of possible uptime in a month that the solution is available to authorized users or to perform in a backup capacity, including all weekends and holidays.