Standard Business Hours means 8am to 5pm Local Time at the location of the respective Cisco TAC, on Business Days, for the handling of TAC calls.
Standard Business Hours means the hours between 9:00 am and 5:00 pm on a Business Day.
Standard Business Hours means between 7:00AM and 7:00PM Pacific Time on Azul’s regular (non-holiday) business days
Examples of Standard Business Hours in a sentence
Customers with Enterprise Support receive support for Error determination, verification and resolution (or instruction as to work-around, as applicable) twenty-four (24) hours a day, seven (7) days a week, 365 days a year for Severity 1 Errors and during Qlik’s Standard Business Hours for Severity 2 and Severity 3 Errors.
More Definitions of Standard Business Hours
Standard Business Hours mean from 08:00 to 17:00 (8:00 am to 5:00 pm), Monday to Friday (excluding national and bank holidays) for the Support Center in the specific geographic region to which the applicable licenses are assigned in Qlik’s records.
Standard Business Hours means 9:00 a.m. to 5:00 p.m. Pacific Time, Monday through Friday, excluding observed U.S. holidays.
Standard Business Hours means 6:00 AM to 6:00 PM Monday through Friday, excluding Cisco-observed holidays, in the U.S. and Canada and outside the U.S. and Canada, means 8:00 AM to 5:00 PM Australia's Eastern Standard Time and Central European Time, Monday through Friday, excluding local Cisco-observed holidays.
Standard Business Hours means 9:00 a.m. to 5:00 p.m., local time (Customer’s location), Monday through Friday, excluding Arista-observed holidays.
Standard Business Hours means the hours between 9:00 am and 5:00 pm on a Business Day. “Term” means the term of these Terms, as set out in clause 4.5.
Standard Business Hours means 8 AM until 6 PM in a time zone designated by the Customer in an Order Form, Support Agreement or Subscription Agreement. Any single time zone can be designated.
Standard Business Hours means the hours of 9:00 a.m. to 6:00 p.m., Central European Time (or, Central European Summer Time, as applicable) (unless otherwise specified in an applicable Order Form), each Business Day. “Support Center Hours” means the operating hours of support. 2. SUBSCRIPTION Provider will periodically make available service packs, updates, corrections and bug fixes (collectively, “Updates”) for electronic download from Provider’s website. Provider shall notify Company’s designated personnel of availability of Updates. Company is responsible for validating and installing any Updates in Company’s operating environments. 3. SUPPORT SERVICES Provider will provide support to Company for all Support Services Levels except Limited according to the terms set forth below. For the avoidance of doubt, Provider shall have no obligation to provide Support Services for the Limited Support Services Level. 3.1 Severity Levels Severity 1 (“Critical”) Incidents: A Severity 1 Incident means the (i) production system is severely impacted or completely shut down, or (ii) system operations or mission-critical applications are inoperable. Severity 2 (“Major”) Incidents: A Severity 2 Incident means (i) the 1. Begriffsbestimmungen und Beschreibungen Support wird in der englischen Sprache geleistet. „Quittung“ bedeutet die Zeit, innerhalb xxxxx der Anbieter dem Xxxxxx des Vorfalls den Eingang der Vorfallsmeldung bestätigen muss. Quittungsfristen werden nur zur Reaktion auf Vorfälle unterstützt, die dem Anbieter telefonisch gemeldet werden. Bei Vorfällen, die über das Internet gemeldet werden, beträgt die Quittungsfrist einen (1) Geschäftstag. „Geschäftstag“ bezeichnet die Xxxx xxx Xxxxxx bis einschließlich Freitag der Woche. „Geschäftsstunde“ bedeutet die Zeitstunde während der Reguläre Geschäftszeiten. Bezeichneter Ansprechpartner“ bedeutet den Ansprechpartner des Unternehmens, der für die Kommunikation mit dem Anbieter im Zusammenhang mit den Diensten festgelegt wird „Vorfall“ bedeutet ein einzelnes, abgrenzbares, nicht weiter sinnvoll untergliederbares und nicht übermäßig umfangreiches technisches Problem in der Anbietertechnologie, das zu wesentlichen Abweichungen der Anbietertechnologie von den in der anwendbaren Dokumentation beschriebenen Funktionalitäten führt. „Reguläre Geschäftszeiten“ bedeutet die Zeiten von 09:00 bis 18:00 Uhr mitteleuropäische Zeit (bzw. mitteleuropäische Sommerzeit) an Geschäftstagen soweit in einem Bestellschein nicht anderweitig vereinbart. „Support-Center...