Business Hour definition

Business Hour means a clock hour during the standard business hours of a Business Day based on Customer’s “Support Region” and “Support Center” as set forth at www.liferay.com/support/coverage-areas-and-hours.
Business Hour means a clock hour during Standard Business Hours.
Business Hour means each hour during a Business Day.

Examples of Business Hour in a sentence

  • N/A 1 Business Hour 1 hour 1 hour Severity 2 (High): A problem where the Software is functioning but your use in a production environment is severely reduced.

  • All Service Requests (other than in relation to faults) entered into OSS/BSS by Service Providers outside of Business Hours on any Business Day will be deemed to have been received in the first Business Hour on the next Business Day and Service Levels will be calculated accordingly.

  • N/A 1 Business Hour 1 hour 1 hour Severity 2 (High): A problem where the Software is functioning but your use for Production Purposes is severely reduced.

  • All Service Requests (other than in relation to faults) lodged outside of Business Hours on any Business Day will be deemed to have been received in the first Business Hour on the next Business Day and Service Levels will be calculated accordingly.

  • Respond to issue within one (1) Regular Business Hour of a reported problem.


More Definitions of Business Hour

Business Hour means a period of 60 minutes between the hours of 08h00 and 17h00 South African Time, on a Business Day.
Business Hour means an hour during Azul’s Standard Business Hours
Business Hour means the hours from 8.00 am to 5.00 pm on a Business Day of the main support hub within Customer’s region: (a) EMEA – 8 to 5 Central European Time (CET) (b) APJ – 8 to 5 Malaysia Time (MYT) (c) US – 8 to 5 Mountain Time (MT) Global Support operating hours may change from time to time.
Business Hour means 7:00 a.m. to 7:00 p.m., Central Time during Business Days.
Business Hour means each hour of each Business Day between 9:00 a.m. to 4:00 p.m. (California time).
Business Hour means any time between 09:00 and 17:00 on a Business Day, during which the Service Provider is open for business;
Business Hour means an hour occurring during a Business Day and during the generally recognized eight (8) working hours comprising the Business Day at the Customer’s location.