Support and Professional Services definition

Support and Professional Services means support in relation to the use of, the identification and resolution of errors in the Licensed SaaS Software, the services related to managing and maintaining the Platform, the services related to customizing, delivering and setting up the Licensed SaaS Software and the provision of training services.
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Examples of Support and Professional Services in a sentence

  • Oracle also offers optional “for fee” Advanced Support and Professional Services.

  • As between the Parties, Pantheon retains ownership in and reserves all right, title, and interest in and to any and all Proprietary Rights in and to the Documentation, Subscription Plans, the Support and Professional Services excluding Subscriber Confidential Information, the UI, and Software Tools, in whole and in part, and all derivative works thereof (“Pantheon IP”).

  • Purchase orders will be for the sole purpose of defining quantities, prices and describing the Subscription, Support and Professional Services to be provided under this Agreement and to this extent only are incorporated as a part of this Agreement and all other terms in purchase orders are rejected.

  • Partner may process such data according to the Support and Professional Services.

  • To the extent applicable, each party will comply with its respective obligations under the Support and Professional Services Data Protection Addendum listed on the F5 Policies and Documentation page (located here ▇▇▇▇▇://▇▇▇.▇▇.▇▇▇/company/policies), which forms part of this Agreement.

  • We generally sell Product Support Credits and Professional Services Credits at a discount to our standard hourly rates for Product Support and Professional Services.

  • Notwithstanding the foregoing, BlueCat may terminate this Agreement or any outstanding Purchase Order or Subscription (including any obligations to provide Support and Professional Services) upon non-payment of any fees by Customer or any suspension of Cloud Services or DNS Flex Services pursuant to Section 11.4 for thirty (30) days or more.

  • Service Requests conducted outside of the support contract, or change request implemented outside normal business hours will be dealt with as chargeable projects and subject to the Support and Professional Services Fess in 4.4. Additional Orders – any additions or changes that incur additional cost such as additional users or hardware, will be managed via Node4’s standard ordering process.

  • Subject to this Agreement, Provider will access and use Customer Data solely to provide and maintain the Cloud Service, Support and Professional Services under this Agreement (“Use of Customer Data”).

  • Customer shall designate a point of contact for the Support and Professional Services it orders.