Examples of System Downtime in a sentence
Any downtime of the System which results from circumstances reasonably believed by NCR Voyix to pose a significant threat to the normal operation of the Hosting Web Site, the System or the Hosted NCR Voyix Software, or access to or integrity of Customer data (e.g., hacker or virus attack) shall not count as System Downtime (as defined below) under this Schedule 2.
System Downtime resulting from Unscheduled Maintenance will be included in the calculation of Availability.
Availability of Service during a Contracted Month <99.0% 2% <97.0% 5% <95.0% 10% Availability is calculated as: (a) the total number of minutes in a Contracted Month (minus the minutes of Planned System Downtime), minus (b) the total number of minutes of non-scheduled Downtime in a Contracted Month, divided by (c) the total number of minutes in a Contracted Month (minus the minutes of Planned System Downtime), with the resulting fraction expressed as a percentage.
Availability does not include Client- caused outages or disruptions, or System Downtime for Scheduled Maintenance.
Such Downtime is excluded from System Downtime where notice of Preventive Maintenance as specified in the following table is served upon the Customer and the Customer consents to the Preventive Maintenance being performed accordingly.