Outage definition

Outage means the elapsed net-resolution time during which it is not possible to log-in to the Production Environment by any User, as determined by IFS or the Cloud Platform Vendor from automated health monitoring and system logs, due to a failure in the Cloud Platform. The duration of an Outage is measured during Service Hours on a net-resolution time basis from which the accumulated time for all Clock-Stop Events related to the Outage will be deducted, until the Outage has been temporarily or permanently resolved.
Outage means the state of a component when it is not available to perform its intended function due to some event directly associated with that component. An outage may or may not cause an interruption of service to customers, depending on system configuration.
Outage has the meaning set forth in the CAISO Tariff.

Examples of Outage in a sentence

  • Company will promptly notify Customer of any Unplanned Outage (whether or not for system emergency), including a description of the Unplanned Outage and the estimated time until normal operations resume.

  • Availability is the percentage of time that SBCaaS is available per Customer (i.e., not experiencing an Outage) within a given Billing Month, as based upon recorded Outage time in associated Trouble Ticket(s).

  • For the Availability, TTR, and Proactive Outage Notification SLAs, an Outage Trouble Ticket must be opened, either by Verizon or Customer.

  • Proactive Outage Notification will be provided to Customers’ designated point of contact within 15 minutes from the start point of the Notification Period, as defined below.

  • Customer completes two steps in order to have an Outage qualify for an SLA credit.


More Definitions of Outage

Outage means any planned or unplanned full or partial unavailability of plant or equipment;
Outage means an instance of Downtime.
Outage means a disruption in the Service making the Service completely unavailable to Customer that is not an Excused Outage. For purposes of SLA-related credits and remedies, the period of unavailability begins when an Outage-related Trouble Ticket is opened by the Customer and ends when the connection is restored, as measured by Astound. Unavailability does not include periods of Service degradation, such as slow data transmission.
Outage means Customer is unable to access SaaS, or such access is materially delayed, impaired or disrupted, in each case as caused or controlled by ESO.
Outage means any CAISO approved disconnection, separation, or reduction in the capacity of any Unit that relieves all or part of the offer obligations of the Unit consistent with the Tariff.
Outage means any circumstance, whether planned or unplanned, in which the Pipeline System is unable to Receive, transport and/or Deliver all or any portion of the Petroleum Nominated or Tendered by Shippers for transportation on the Pipeline System.
Outage means the failure of a power system compo- nent that results in one or more customer interruptions.