Time Credit definition
Examples of Time Credit in a sentence
The Response Time Credit is Customer's sole and exclusive remedy for any failure by Box to meet any response time performance obligations pertaining to the Box Service as set out in this Exhibit A.
In the event that Customer incurs a Response Credit Event, Customer will receive a Response Time Credit of fifteen (15%) percent of the fees paid by Customer for the applicable Business Support Service or Enhanced Support Service for the month the Response Credit Event occurred.
If Provider can verify neither Provider nor Provider's support representative responded to Customer's support request within the Target Response Time, Provider will calculate and issue the applicable Response Time Credit on Customer’s account to apply towards a future invoice.
If there is a Target Response Time and neither Provider nor Provider's support representative acknowledge a support request submitted to the Support Channel within the Target Response Time, Customer is eligible to receive a Response Time Credit.
No Response Time Credit shall be due in case the Customer is not reachable on Customer’s emergency number.
The Response Time Credit will be calculated on a straight-line, pro- rated basis with respect to any fees paid in advance.
For Response Time Credit, Customer must include information about when and how Customer contacted Provider.
The Response Time Credit will be calculated on a straight-line, pro-rated basis with respect to any fees paid in advance.
Credits: One Time Credit: Signing Bonus: Provided that Customer executes and delivers the Agreement to the Company no later than an agreed upon date, Customer shall receive a credit equal to $100,000, which will be applied against Customer's Interstate and International Total Service Charges.
The Time Credit Bank shall not be allowed to have a negative balance of more than 16 hours.