Urgent Maintenance means efforts to correct network conditions that are likely to cause a material Service outage and that require immediate action. Urgent Maintenance may degrade the quality of the Service, including possible Network Downtime. Such effects related to Urgent Maintenance will entitle Customer to service credits only as set forth in this SLA. Company may undertake Urgent Maintenance at any time deemed necessary and will provide notice of Urgent Maintenance to Customer as soon as is commercially practicable under the circumstances.
Urgent Maintenance means maintenance, upgrades, or replacement of hardware, software, or telecommunications services on or affecting the Application, but only if (i) the foregoing is considered urgent in RIB’s sole and reasonable discretion, (ii) the foregoing occurs between 04:00 AM and 12:00 AM Hong Kong Time and (iii) RIB has notified Customer thereof in advance and such event lasts no more than three hours.
Urgent Maintenance means performing maintenance on the Software or hardware components of OnBoard to repair errors that are immediately affecting Your use of the OnBoard end user interfaces. During Urgent Maintenance, the OnBoard end user interfaces may be unavailable. Passageways may undertake Urgent Maintenance at any time deemed necessary. OnBoard may be down for Urgent Maintenance a total of two (2) hours per month.
Examples of Urgent Maintenance in a sentence
Such effects related to Urgent Maintenance will entitle Customer to service credits only as set forth in this SLA.
Company may undertake Urgent Maintenance at any time deemed necessary and will provide notice of Urgent Maintenance to Customer as soon as is commercially practicable under the circumstances.
Overtime is deprecated by the JIB; systematic overtime in particular is to be avoided.However, overtime will not be restricted in the case of Breakdown or Urgent Maintenance and Repairs.
Urgent Maintenance may degrade the quality of the Service, including possible Network Downtime.
Urgent Maintenance activities are maintenance activities required by application or systems that cannot be postponed until the next available or convenient maintenance window, and may include but not limited to restarting applications, rebooting servers, applying patches or fixes, reconfiguring, reloading data etc.
More Definitions of Urgent Maintenance
Urgent Maintenance means efforts to correct conditions which are likely to cause a material Service Outage and which require immediate correction. Urgent Maintenance, while being conducted, may degrade the quality of the Hosted Services, or may cause a Service Outage of the Hosted Services. Nuance may undertake Urgent Maintenance at any time Nuance deems necessary. Nuance will provide notice of Urgent Maintenance to Licensee as soon as is commercially practicable under the circumstances.
Urgent Maintenance will mean efforts to correct Subscription Services Platform conditions that are likely to cause a material outage of the Subscription Services and that require immediate action outside the Scheduled Maintenance window. Supplier may undertake Urgent Maintenance at any time it deems necessary and will provide notice of Urgent Maintenance to Customer as soon as is commercially practicable under the circumstances. Urgent Maintenance will entitle Customer to service credits as set forth in Section 5 below.
Urgent Maintenance refers to efforts to correct network conditions that are likely to cause material Managed Videoconferencing Service outage and that require immediate action. Urgent Maintenance, which may degrade the quality of the Managed Videoconferencing Service, may be undertaken by Glowpoint at any time. Glowpoint will provide notice of Urgent Maintenance to Customer as soon as in commercially practicable under circumstances.
Urgent Maintenance means efforts to correct network conditions that are likely to cause a material Service outage and that require immediate action. Urgent Maintenance may degrade the quality of the Services, including possible outages. Such effects related to Urgent Maintenance will entitle Customer to service credits as set forth in this SLA. Lumen may undertake Urgent Maintenance at any time deemed necessary and will provide notice of Urgent Maintenance to Customer as soon as is commercially practicable under the circumstances. Outages or failure to meet any SLA goal due to Normal Maintenance will not entitle Customer to any SLA credits.
Urgent Maintenance shall refer to efforts to correct WERCS Communications NOC conditions which are likely to cause a material Service outage and which require immediate correction.
Urgent Maintenance shall refer to efforts to correct hosting conditions which are likely to cause an Outage and which require immediate correction. Urgent Maintenance, while being conducted, may degrade the quality of the services provided, and which may include an Outage. An outage related to Urgent Maintenance shall be deemed an Outage for purposes of determining whether the service is Operational. 5NINES may undertake Urgent Maintenance at any time deemed necessary. 5NINES shall provide notice of Urgent Maintenance to Customer as soon as is commercially practicable under the circumstances.
Urgent Maintenance means Services required to correct System conditions that have caused or are likely to cause a Service Level Non-Conformity in a Managed Service and that would require immediate action, including, without limitation, emergency patches. Quest may perform Urgent Maintenance at any time that it is necessary. Quest shall notify State prior to performing Urgent Maintenance. Such notice should be in the form of an email to the State Project Manager. In the event that prior notification would unreasonably delay Urgent Maintenance, Quest may perform Urgent Maintenance, then immediately notify State. In such case, Quest must provide reasonable evidence to State of the need for action prior to notification. Urgent Maintenance may temporarily degrade the quality of services and service levels, including possible outages. If Quest provides State with reasonable evidence that Urgent Maintenance related to the System Software was required due to circumstances or conditions outside the scope of Quest’s responsibilities under this Agreement, then any Service Level Non-Conformity directly related to that Urgent Maintenance shall not give rise to Service Credits or warranty claims under this Attachment B.