User Error Rate definition
User Error Rate means the number of instances of failure to make requests from the Application to PredictSpring’s backend cloud services, divided by the number of requests made in any given month, provided that the foregoing shall not include failures related to cellular connection or any failure caused by cellular networks, including timing out.
User Error Rate means the number of valid requests that result in a server error (HTTP Status 500 and Code “Internal Error”) divided by the total number of valid requests made during that period.