Common use of Helpdesk Clause in Contracts

Helpdesk. Elsevier will provide the Subscriber and its Authorized Users support through a helpdesk which can be reached on-line, by telephone and by e-mail, during official office hours (Monday through Friday from 0900 to 1800 CET, excluding recognized holidays) at no additional charge to the Subscriber.

Appears in 2 contracts

Samples: Subscription Agreement, Subscription Agreement

Helpdesk. Elsevier will provide the Subscriber and its Authorized Users support through a helpdesk which can be reached on-line, by telephone and by e-mailemail, during official office hours (Monday through Friday from 0900 to 1800 CET, excluding recognized holidays) at no additional charge to the Subscriber.

Appears in 1 contract

Samples: Scival on Line Adatbázishoz Való Hozzáférésre Irányuló Szerződés

Helpdesk. Elsevier will provide the Subscriber and its Authorized Users support through a helpdesk which can be reached on-line, by telephone and by e-mailemail, during official office hours (Monday through Friday from 0900 to 1800 CET, excluding exclud’ ng recognized holidays) at no additional charge to the Subscriber.

Appears in 1 contract

Samples: Scopus on Line Adatbázishoz Való Hozzáférésűé Irányuló Szerződés

Helpdesk. Elsevier will provide the Subscriber and its Authorized Users support through a helpdesk which can be reached on-line, by telephone and by e-mail, during official office hours (Monday through Friday from 0900 to 1800 CETkívül, excluding recognized holidays) at no additional charge to the Subscriberkülön költség nélkül.

Appears in 1 contract

Samples: Subscription Agreement

Helpdesk. Elsevier will provide the Subscriber and its Authorized Au­ thorized Users support through a helpdesk which can be reached on-line, by telephone and by e-mailemail, during official office hours (Monday through Friday from 0900 to 1800 CET, excluding recognized rec­ ognized holidays) at no additional charge to the Subscriber.

Appears in 1 contract

Samples: Access Agreement