Personal report of claim. The Buyer can report his warranty claim in person at the Seller's registered offices (Norka Coffee Kft. 0000 Xxxxxxxx, Xxxxx xx 00.). The Seller takes a report of the claim, in which he records: - the name and address of the Buyer, - the name and purchase price of the product, - the date of purchase, - the date of notification of the defect, - the description of the defect, - the claim that the Buyer wants to assert, - the method of settling the claim. If the method of settlement of the claim differs from the Buyer's request, the Seller shall record the reasons for this in the report. The Seller will hand over a copy of the report to the Buyer.