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Általános Szerződés
Internet-hozzáférési szolgáltatá
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TARTALOMJEGYZÉK
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8. Internet-hozzáférési szolgáltatást nyújtó szo szolgáltatóváltássalzleteks aspzacbsáol,lyaiaomsenneylijbáernás a rés sajátosságai......l....e....h....e....t....ő....v....é........t....e....s....z....i....k 55
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15. Műsorterjesztési etláősfaiz etsőeitjcséomnsagzbaoaltagrtádolíztóatá
médiaszolgáltatások felsorolása, valamint a meghatá.r....o....z....á....s....a 79
16. A fogyatékossággal élő végfelhasználókk szá
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1. Általános adatok, elérhetőség
1.1. A Szolgáltató neve és címe
1pY FtP
$ V]ROnJevei: OWDWy Elektronet Elektronikai és
Zártkörűen Működő Részvényt
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6]pNKHO\pQHN FtPH 4 400 Nyíregdyorhuá. 2z8.a, Xx
7HOHSKHO\HN FtPHL 4400 Nyíregyháza, Nádor u.
4700 Mátészaul.1k4. a, Xxxxxxxx
(J\pE DGDWRN 7HOHIRQV]iPD 06-42-509-060
)D[V]iPD 06-42-465-466
E-PDLOFtPH xxxx@xxx.xx , xxxxxxx@xxx.xx
$GyV]iPD 12848612-2-15
9iOODONR]iV V]HUYHR]éHsWzLv éInRyUtPáirMsDa ság &pJMHJ\]pN V]iPD Cg.00-00-000000
1.2. A szolgáltató központi ügyfélszolgeálekltraontikáusnak e
levelez)ésiés cíamnnak a helynek, elérhetőségne
ügyfélszolgálsaétgaeiinankaperlaékréhsezteőn megismerhetők
1\tUHJ\.KiT]elD: 8 0-316i8-3G68R(8U0- ENXT -E NT ), 00-000-000
Fax: 00-000-000
1\LWYD WDUWiV +pW±I3Ęp QWHN8 :00 ±16:00
0iWpV]DONDT el : .8D0-3]6L8-3Q68F(8]0-\EN TX-E NT ), 44 -300-699
Fax: 00-000-000
Nyitva tartiV +pWIĘ 8:00 - 12:00, 13.00-16.30
Kedd: 8.00 - 12.00, 13.00-16.30
Szerda: 8.00 - 12.00, 13.00-20.00
&VW|UW|N 8:00 - 12:00, 13:00-16:30
3pQWHN 8:00 - 12:00
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tamrtaelmlazlzaé.
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1.3. A szolgáltató hivbalaambenenyji elénrthőejtéőnseékge (cím, te elérhetőség)
A V]ROJiOWDWy KvaLlaEmeDnnEyi HMOHpOUHKpQHaWzW 1ĘĘ.MVppsQJzH.N tamrtaelmlazlzaéklet
1.4. Az általráznőodséstsiezlfeeklőteséléégrehet
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1.5. Az alkalmazandó jogszabályok
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3. sz. mellékolk emti:nőAsésgziolmguátlatótiás
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a.) +iOy]DiWOLW DVW]iRVOPJLQĘVpJL N|YHWHOPpQ\HN FpOpUWpN
Minőségi mutató megn | Céléékr |
1./A] HOVĘ FVDWODNR]iV OpWHVtW | 15 nap |
2./ +LEDDUiQ\ KR]]iIpUpVL YRQD | 10 GE p |
3./ +LEDMDYtWiVL LGĘ | yU |
4./ $ V]ROJiOWDWy WOHDOWHLI RQJR\VL QWJp PiVRGSHUFHQ EHMOHOOHLQ WpNOHĘ]KpDVQpJQRHV D] J\IpOV]ROJiODW IHOp HLVQHGWtp | 95.00 % |
b.) (J\HGL V]ROJiOWDWiVPLQĘVpJL N|YHWHOPpQ\HN Fp
SzolJiOWD PHJQHYH | MaximiOL- pVV O IHOsWi s|HOEWHpVV [Mbit/s] | Rendes N|UOPp N|]H|OWpWUK- pV IHO VHEHVV [Mbit/s] | 0LQLPi-pOVL VI HO VHEHVVpJ [Mbit/s] |
Start Plusz | 5 / 1 | 5 / 1 | 0,5 / 0,1 |
Komfort | 20 / 2 | 20 / 2 | 3 / 0,5 |
Extra | 50 / 4 | 50 / 4 | 5 / 0,5 |
Start Plusz XL | 10 / 1 | 10 / 1 | 1 / 0,2 |
Komfort XL | 70 / 4 | 70 / 4 | 10 / 0,5 |
Extra XL | 100 / 5 | 100 / 5 | 20 / 1 |
ENT Wifi | 10 / 2 | 10 / 2 | 10 / 0,5 |
Fibernet 200 | 200 / 80 | 200 / 80 | 50 / 10 |
Fibernet 200 | 500 / 80 | 500 / 80 | 100 / 10 |
Fibernet 200 | 1000 / 400 | 1000 / 400 | 200 / 50 |
Minőségi mutatók neve, meghatározása,
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eUYpQ20\21H. 0V6. 30 -tyO
a.) Internet-hozzáférési szo-mleggáhlattaátráosz,ástaérstaelloőmfizeté
„A” tábláz-haotz:záIfnétreérsnietszolgáltatások leíró tá
eUYpQ\HVV2p02J1. 06N. 3H0-]WGyHOWH
- ,EnUy, i%XM 7LV]DEHUFHO 3DV]DE 0iWpV]DOND
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+R]]iIpUkpáVbLe lPmyoGd e mes
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È)$ QpON [Ft] | È)$ [Ft] | È)-Èval [Ft] | ||||
Start Plusz | 5 / 1 | 5 / 1 | 0,5 / 0,1 | 3 619 | 181 | 3 800 |
Komfort | 20 / 2 | 20 / 2 | 3 / 0,5 | 4 476 | 224 | 4 700 |
Extra | 50 / 4 | 50 / 4 | 5 / 0,5 | 6 857 | 343 | 7 200 |
Start Plusz XL | 10 / 1 | 10 / 1 | 1 / 0,2 | 7 238 | 362 | 7 600 |
Komfort XL | 70 / 4 | 70 / 4 | 10 / 0,5 | 8 952 | 448 | 9 400 |
Extra XL | 100 / 5 | 100 / 5 | 20 / 1 | 13 714 | 686 | 14 400 |
- &VHQJHU~MIDOX .RPOyGWyWIDOX 3iW\RG 6]DPR
+R]]iIpUmpiVkLr oPhyuGl l ámú Wifi
'tMFV neve | 0D[LPi- pV IsHi O sHEHVV [Mbit/s] | Rendes N|UOPp N|]H|OWpWUK- pV IHO VHEgHVV [Mbit/s] | 0LQLPi- pV IHO VHEHV [Mbit/s] | $ V]WRDOWJiLVO HKODĘYIL | ||
È)$ Q [Ft] | È)$ [Ft] | È)-Èval [Ft] | ||||
ENT Wifi | 10 / 2 | 10 / 2 | 1 / 0,5 | 4 095 | 205 | 4 300 |
- Balsa, Buj (csak FTTH WHFKQYRDOOy JNLLiWpHSOtHWSHWO,WpC VsenUgepr~VM]I,HD)LOiQXE Li, QKi]D
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È)$ Q [Ft] | È)$ [Ft] | È)-È val [Ft] | ||||
Fibernet 200 | 200 / 80 | 200 / 80 | 50 / 10 | 8 381 | 419 | 8 800 |
Fibernet 500 | 500 / 80 | 500 / 80 | 100 / 10 | 12 000 | 600 | 12 600 |
Fibernet 1000 | 1000 / 400 | 1000 / 400 | 200 / 50 | 16 000 | 800 | 16 800 |
Minden díj(cksáobmealgmroademes, mikergoyhsuélgvleoásnmeaónt,kgoFyzTéóTb,H)e szolgátlatá:si paraméterek
'tMFVRPDJED IRJODO- pWV DIGHDOWWyIb|aRnO)U(GWJBp)DVO PLLU iNQHU | koUOiWO |
6]ROJiOWDWiVRN DONDOPD]iVRN fDogPlalHt O\H adatforgalmi keretbe | QHP pUWH |
Adatkeret-W~OOpSpV NH]HOpVH 7~OIRUJDOPD]i | nHP pUWH |
.pVOHOWHWpV(m s) .|UEHMiUiVL | 15 |
.pVOH-LOQWJHDWGpRV|]UiEVH M( mis.U) iVL | 6 |
&VRPDJY(1H0-3V) ]WpV | 0,05 |
)HOKDV]QiOiVL PyGRN DPHO\HNUH D FVR | |
:HE E|QJpV]pV | igen |
/HYHOH]pV | igen |
VoIP | igen |
&KDW DONDOPD]iVRN | igen |
.|]|VVpJL ROGDODN | igen |
)iOMFVHUpOĘ DONDOPD]iVRN | igen |
9LGHR PHDJORPVD]W]yiV RDNON | igen |
Online tv | igen |
Egyebek | igen |
„B” tábláza-th:ozAzzáfiénrtéesrinestzolgáltatások sebessé táblázata*
Az előfeikzkeötrőéEgyéb tk ényez tényezők
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%HOpSpVL GtM | 30000 |
&V|NNHQWHWW HOĘIL]HWpVL | 550 |
&V|NNHQWHWW HOĘIL]HWpVL | 550 |
(OiOOj iVL Gt | 2000 |
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)L]HWpVL IHOV]yOtWiV Gt | 500 |
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.LKHO\H]HWHWV ]KNt|U]N |P]HOJpWVpLUt | 26000 |
.LKHO\H]HWW KtUN|]OpVL | 0 |
.LNDSFVROiVL GtM | 1000 |
.LV]iOOiVL GtM | 2400 |
.RQILJXUiOiVL GtM | 2000 |
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