DAFTAR ISI
DAFTAR ISI
HALAMAN JUDUL LEMBAR PERSETUJUAN LEMBAR PENGESAHAN MOTTO RIWAYAT HIDUP ABSTRAK KATA PENGANTAR ......................................................................................... DAFTAR ISI ....................................................................................................... DAFTAR TABEL ............................................................................................... DAFTAR BAGAN DAN GAMBAR .................................................................. BAB I PENDAHULUAN 1.1 Xxxxx Xxxxxxxx Xxxxxxx ........................................................................... 1.2 Perumusan Masalah .................................................................................. 1.3 Tujuan Penelitian ...................................................................................... 1.4 Kegunaan Penelitian ................................................................................. 1.4.1 Kegunaan Teoritis ......................................................................... 1.4.2 Kegunaan Praktis .......................................................................... 1.5 Kajian Pustaka .......................................................................................... 1.5.1 Tinjauan Penelitian Terdahulu ...................................................... 1.5.2 Kerangka Pemikiran ...................................................................... 1.5.3 Kerangka Operasional ................................................................... 1.6 Hipotesis kerja .......................................................................................... 1.7 Prosedur Penelitian ................................................................................... 1.7.1 Xxxxxx dan Jadwal Penelitian ........................................................ 1.7.2 Paradigma dan Pendekatan Penelitian .......................................... 1.7.3 Metode Penelitian ......................................................................... 1.7.4 Jenis dan Sumber Data .................................................................. | i iv ix xii 1 13 14 16 16 16 17 17 25 28 29 31 31 33 33 34 |
1.7.5 Populasi dan Sampel ..................................................................... 1.8 Teknik Pengumpulan Data ........................................................................ 1.9 Teknik Pengukuran Instrumen Penelitian ................................................. 1.9.1 Uji Validitas .................................................................................. 1.9.2 Xxx Xxxxxxxxxxxx .............................................................................. 1.9.3 Uji Normalitas ............................................................................... 1.10Analisis Data ............................................................................................. 1.10.1 Xxxxx Xxxxxxxx Xxxxxxx Product Moment .................................. 1.10.2 Interpretasi Koefisiensi Korelasi ................................................... BAB II TINJAUAN PUSTAKA 2.1 Landasan Konseptual ................................................................................ 2.1.1 Human Relations ........................................................................... 2.1.1.1 Definisi Human Relations ................................................. 2.1.1.2 Falsafah Human Relations ................................................ 2.1.1.3 Prinsip-prinsip Human Relations ...................................... 2.1.1.4 Kunci Aktivitas Human Relations .................................... 2.1.2 Xxxxxxxx ........................................................................................ 2.1.2.1 Definisi Motivasi .............................................................. 2.1.2.2 Xxxxxxx Xxxxxxxx .............................................................. 2.1.2.3 Jenis-jenis Motivasi .......................................................... 2.1.2.4 Proses Motivasi ................................................................. 2.1.2.5 Faktor-faktor Motivasi ...................................................... 2.2 Landasan Teoritis ...................................................................................... 2.2.1 Xxxxx Xxx Xxxxxx (two-factor theory) ........................................... 2.2.2 Usaha-usaha Pemimpin Terhadap Faktor-faktor Motivator (Faktor Intrinsik) ........................................................................... 2.2.3 Usaha-usaha Pemimpin Terhadap Faktor Hygiene (Xxxxxx Xxxxxxxxxx) ..................................................................................... | 35 37 40 40 42 43 44 45 46 47 47 47 49 51 53 54 54 56 56 57 58 60 60 62 65 |
BAB III PEMBAHASAN HASIL PENELITIAN 3.1 Kondisi Objektif Lokasi Penelitian ........................................................... 3.1.1 Sekilas PT. Xxxx Xxxxx Xxx. ......................................................... 3.1.2 Sejarah PT. Jasa Marga Tbk. Cabang Purbaleunyi ....................... 3.1.3 Visi dan Misi PT. Jasa Marga Tbk. Cabang Purbaleunyi ............. 3.1.4 Tata Nilai PT. Jasa Marga Tbk. Cabang Purbaleunyi ................... 3.1.5 Struktur Organisasi PT. Jasa Marga Tbk. Cabang Purbaleunyi .... 3.1.6 Logo PT. Jasa Marga Tbk. Cabang Purbaleunyi .......................... 3.2 Analisis Deskriptif Hasil Penelitian .......................................................... 3.2.1 Analsisi Deskriptif Data Responden ............................................. 3.2.1.1 Karakteristik Responden Berdasarkan Jenis Kelamin ...... 3.2.1.2 Karakteristik Responden Berdasarkan Usia ...................... 3.2.1.3 Karakteristik Responden Berdasarkan Pendidikan ........... 3.2.1.4 Karakteristik Responden Berdasarkan Lama Bekerja ...... 3.2.2 Analisis Deskriptif Data Penelitian ............................................... 3.2.2.1 Analisis Deskriptif Pernyataan Variabel Human Relations (X) ..................................................................... 3.2.2.1.1 Analisis Deskriptif Pernyataan Sub Variabel Kebijakan Perusahaan .............................................. 3.2.2.1.2 Analisis Deskriptif Pernyataan Sub Variabel Teknik Supervisi ...................................................... 3.2.2.1.3 Analisis Deskriptif Pernyataan Sub Variabel Hubungan Dengan Atasan ....................................... 3.2.2.1.4 Analisis Deskriptif Pernyataan Sub Variabel Kondisi Kerja ........................................................... 3.2.2.1.5 Analisis Deskriptif Pernyataan Sub Variabel Gaji ... 3.2.2.2 Analisis Deskriptif Pernyataan Variabel Motivasi Xxxxx (Y) ..................................................................................... 3.2.2.2.1 Analisis Deskriptif Pernyataan Sub Variabel Keberhasilan Pelaksanaan ........................................ | 69 69 70 71 72 73 74 74 74 75 76 77 78 79 79 79 82 84 87 89 91 92 |
3.2.2.2.2 Analisis Deskriptif Pernyataan Sub Variabel Pengakuan ................................................................ 3.2.2.2.3 Analisis Deskriptif Pernyataan Sub Variabel Pekerjaan Itu Sendiri ................................................ 3.2.2.2.4 Analisis Deskriptif Pernyataan Sub Variabel Tanggungjawab ........................................................ 3.2.2.2.5 Analisis Deskriptif Pernyataan Sub Variabel Pengembangan ......................................................... 3.3 Analisi Data .............................................................................................. 3.3.1 Uji Validitas .................................................................................. 3.3.1.1 Uji Validitas Variabel Human Relations (X) .................... 3.3.1.2 Uji Validitas Variabel Motivasi Kerja (Y) ........................ 3.3.2 Xxx Xxxxxxxxxxxx .............................................................................. 3.3.2.1 Xxx Xxxxxxxxxxxx Variabel Human Relations (X) ................ 3.3.2.2 Xxx Xxxxxxxxxxxx Variabel Motivasi Kerja (Y) .................... 3.3.3 Uji Normalitas ............................................................................... 3.4 Analisis Pengujian Hasil Penelitian dan Pengujian Hipotesis .................. 3.4.1 Xxx Xxxxxxxx Sub Variabel Kebijakan Perusahaan (X1) dengan Variabel Motivasi Kerja (Y) ......................................................... 3.4.2 Xxx Xxxxxxxx Sub Variabel Teknik Supervisi (X2) dengan Variabel Motivasi Kerja (Y) ......................................................... 3.4.3 Xxx Xxxxxxxx Sub Variabel Hubungan Dengan Atasan (X3) dengan Variabel Motivasi Xxxxx (Y) ............................................. 3.4.4 Xxx Xxxxxxxx Sub Variabel Kondisi Kerja (X4) dengan Variabel Motivasi Xxxxx (Y) ........................................................................ 3.4.5 Xxx Xxxxxxxx Sub Xxxxxxxx Xxxx (X5) dengan Variabel Motivasi Kerja (Y) ....................................................................................... 3.4.6 Xxx Xxxxxxxi Variabel Human Relations (X) dengan Sub Variabel Keberhasilan Pelaksanaan (Y1) ...................................... 3.4.7 Xxx Xxxxxxxi Variabel Human Relations (X) dengan Sub Variabel Pengakuan (Y2) .............................................................. | 94 97 99 102 104 104 105 106 107 108 108 109 110 110 114 117 121 124 128 131 |
3.4.8 Xxx Xxxxxxxi Variabel Human Relations (X) dengan Sub Variabel Pekerjaan Itu Sendiri (Y3) .............................................. 3.4.9 Xxx Xxxxxxxi Variabel Human Relations (X) dengan Sub Variabel Tanggung Jawab (Y4) ..................................................... 3.4.10 Xxx Xxxxxxxi Variabel Human Relations (X) dengan Sub Variabel Pengembangan (Y5) ....................................................... 3.4.11 Xxx Xxxxxxxi Variabel Human Relations (X) dengan Xxxxxxxx Xxxxxxxx Xxxxx (Y) ........................................................................ 3.5 Keterkaitan Teori dengan Hasil Penelitian ............................................... BAB IV KESIMPULAN DAN SARAN 4.1 Kesimpulan ............................................................................................... 4.2 Saran ......................................................................................................... DAFTAR PUSTAKA .......................................................................................... LAMPIRAN | 134 138 141 145 149 153 156 158 |