This project is co-funded by the European Union
This project is co-funded by the European Union
Elementi innovativi nel supporto alla
digitalizzazione delle PMI
Esperienze e risultati del progetto D3T
Xxxxxxx Xxxxxxxx Xxxxxx
Project manager D3T Fondazione Torino Wireless
This project has received funding from the European Union’s Horizon 2020 INNOSUP programme under grant agreement No 824197
Punto di partenza
▶ Esperienza crescente nel supportare Piccole e Medie Imprese (PMI) nel percorso di digitalizzazione
▶ Interesse a sviluppare un servizio di supporto alla digitalizzazione e i processi interni di gestione del servizio
▶ Pre-covid: progetto presentato nel 2018, iniziato
attività nel 2019
CALL europea: H2020-INNOSUP-06-2018-
Supporting experimentation in innovation agencies
This project is co-funded by
the European Union
Il Progetto D3T
Data Driven Digital Transformation
Obiettivo: validare e analizzare l’impatto di un servizio di supporto alla trasformazione digitale nelle Piccole e Medie Imprese
Attraverso:
▶ uno small-scale experimental pilot
▶ 24 PMI piemontesi interessate alla trasformazione digitale nelle fasi di “assessment” e “planning”
▶ Sviluppo di una Roadmap con le priorità di trasformazione digitale
▶ Misurazione degli impatti generati dall’implementazione della roadmap (readiness and timeliness)
This project is co-funded by
the European Union
La metodologia
This project is co-funded by
the European Union
The experiment 7
Trial Design
Trial protocol: Research question, population,
intervention, duration, outcomes
Randomisation
Supported by IGL-NESTA
Classification of companies data
Analysis of results
Impact in the companies, answers to the research question, outcomes measured, impact analysis
01
02
Scouting of companies
Open call and direct contact with companies interested in digital transformation
03
Service provision and monitoring
04 Delayed because of Covid-19
Started in Feb. 2020 and will end in March 2021
05
This project is co-funded by
the European Union
D3T Trial Design
Research question:
Does offering a data driven approach to the Digital Transformation support services (the intervention) improves SMEs (the trial population)' readiness and timeliness (the outcome) for the DT implementation?
🡪 Main outcome: change in the readiness of a company in getting to know exactly what digital technology can adopt to improve the business processes and the time spent in doing so.
▶ 26 SMEs
❑ Located in the Piedmont Region
❑ Are more than one year old
❑ Have less than 100 employees
❑ Are already aware of their need of digital transformation
▶ Interventions: 2 different ways to deliver the service
▶ Duration: 1 year
This project is co-funded by
the European Union
Il servizio di supporto D3T
Per PMI piemontesi
This project is co-funded by
the European Union
Le fasi della trasformazione digitale
AWARENESS
informazione applicazioni analisi fabbisogni
01 02
ASSESSMENT
maturità e competenze digitali piano di azione
casi di riferimento
PLANNING
ricerca soluzioni / fornitori
revisione processi / business
ricerca finanziamenti
03
IMPLEMENTATION
accesso finanziamenti integrazione tecnologica cambiamento organizzativo
MONITORING
04 misurazione indicatori valutazione prestazioni
analisi impatti
This project is co-funded by
the European Union
05
11
Il servizio D3T
Presentazione D3T / Raccolta informazioni
Incontro con le aziende
Roadmap di sviluppo con 2-3 interventi potenziali
Basata nella profilazione dell’azienda e il livello di maturità digitale
Selezione
delle PMI
Open call, newsletter, mail diretto
Profilazione e livello di maturità digitale
Approfondimento
priorità Roadmap
Dopo incontro virtuale e scelta di intervento prioritario da parte dell’azienda
Videochiamata per intervista
online
Questionario online in autonomia
This project is co-funded by
the European Union
24 supported SMEs: numbers and figures
SMES' AGE RANGE
NUMBER OF EMPLOYEES
11+ years
69%
5-10
years 15%
0-4
years 16%
INDUSTRY
14 13
12
10
8
6 5
4 3 2 3
2
0
0-10 11-20 00-00 00-00 51-100
Range
Construction 12%
Social 15%
Services
23%
Culture 8%
Manufacturing 19%
ICT 19%
Commerce 4%
Priorities
▶ CRM
▶ Privacy and compliance
▶ AI solutions
▶ Energy management
▶ Sito web
▶ e-commerce
▶ Review of internal processes
This project is co-funded by
the European Union
Baseline vs Final survey
This project is co-funded by
the European Union
Consideri che la trasformazione digitale può generare delle nuove opportunità per la tua azienda? Quali?
Lessons learned & recommendations 14
DATA-DRIVEN APPROACH
Digitalisation supports the time management and efficiency of the innovation agency but cannot be totally replaced by the human factor.
INTERNAL PROCESSES
Defined process for a service: planning, design, time & effort, skills needed. Take into account differences between analysts.
RCT IMPLEMENTATION
Start small, high numbers are needed to assure the impact is visible and correcltly measured.
Requires time and effort.
This project is co-funded by
the European Union
DESIGN METHODOLOGY
Questions monitoring factors.
to
be answered,
process, external
I prossimi passi 15
Dissemination Of the project results, lesson- learned and reccomendations
2ndS
Pubblication of 2 papers
about the experience and lesson-
learned of:
- The data-driven approach
- The RCT implementation
June
Awareness creation and support for digitalisation
Continuous
Continue to support companies in their digital transformation
path
Monitoring continues
To trace the impact and results of the
This project is co-funded by
the European Union
supported companies
May
Thank you!
Xxxxxxx Xxxxxxxx Xxxxxx Fondazione Torino Wireless xxxxxxx.xxxxxxxx@xxxxxxxxxxxxxx.xx
The content of this presentation represents the views of the author only and is his/her sole responsibility; it cannot be considered to reflect the views of the European Commission and/or the Executive Agency for Small and Medium-sized Enterprises or any other body of the European Union. The European Commission and the Agency do not accept any responsibility for use that may be made of the information it contains.
This project is co-funded by
the European Union