Disgrifiad Swydd
Disgrifiad Swydd
Teitl y Swydd | Swyddog ar Ddyletswydd |
Gwasanaeth | Porth Cymorth Cynnar |
Graddfa | Gradd 6 |
Pwynt/iau Cyflog | 7-10 |
Cyflog | £24,294 - £25,545 pro-rata |
Pwrpas y Swydd | • Bydd y Swyddog ar Ddyletswydd yn gyfrifol am gefnogi’r xxxx xxxxx gynllunio, datblygu a darpariaeth o raglenni ymarfer xxxxx y ganolfan, gyda’r prif nod o wella iechyd a lles trigolion Ceredigion. • Cynorthwyo Uwch Dim Rheoli’r Hwb gyda rhedeg y ganolfan o ddydd-i-ddydd, a sicrhau darpariaeth dda a chyflawn i drigolion yr ardal fydd yn sicrhau lefel uchel o fodlonrwydd cwsmeriaid. • Bod yn aelod o dim y Canolfannau Lles, fydd yn sicrhau croeso cynnes, effeithiol a prydlon i’r xxxx gwsmeriaid sy’n ymweld a’n Canolfannau Lles neu’n cysylltu a’n cyfleusterau dros y ffon neu’n ddigidol. |
Lleoliad | Canolfan Hamdden Aberaeron (Efallai y bydd yn ofynnol iddynt weithio mewn Canolfannau Lles eraill ar adegau) |
Oriau Gwaith | 16 awr yr wythnos |
Math o Gytundeb | Rhan-amser |
Hyd y Cytundeb | Parhaol |
Teitl swydd y Rheolwr Llinell | Xxxxxxx Xxxxxxx – Rheolwr Xxx Hwb Lles (Xxxxxxxxxx & De) |
Cyfrifoldebau Goruchwylio / Rheoli | Arolygu’r staff a’r adeilad yn ystod y shifft. |
Atebolrwydd | Bydd gofyn i ddeiliad y swydd ddilyn trefniadau gweithredu a chynlluniau gwaith diogel xxx dydd er mwyn sicrhau fod y Ganolfan yn gweithredu’n effeithlon ac yn ddiogel. X xxxx i’w gilydd, bydd gofyn i chi weithio heb oruchwyliaeth wrth redeg yr adeilad yn absenoldeb y Rheolwr. |
Telerau Cytundebol sy'n Gysylltiedig â'r Swydd | Gwaith gyda’r nos ac ar benwythnosau ar xxxx Xxx diogelu ac amddiffyn plant yn flaenoriaethau allweddol i ni. Ein nod yw cefnogi plant a phobl ifanc bregus er mwyn sicrhau eu bod mor ddiogel â phosibl. Rydym ni a’n sefydliadau addysgiadol yn cydnabod bod plant a phobl ifanc a’r hawl i gael eu hamddiffyn a byddwn yn cymryd camau i ddiogelu’u lles. Disgwylir i xxx aelod staff a gwirfoddolwr rannu’r ymrwymiad hwn a byddwn yn gofyn am Wiriad Manylach y Gwasanaeth Datgelu a Gwahardd (DBS), sef y CRB gynt. |
Dyletswyddau a chyfrifoldebau |
Goruchwylio • Agor a xxxx’r adeiladau, gweithredu’r ganolfan o ddydd i ddydd yn absenoldeb Rheolwr y Xxx / y Cydlynydd / y Swyddog Cymorth a bod yn gyfrifol am ddiogelwch y safle. • Goruchwylio a chyfarwyddo’r Achubwyr Bywyd / Cynorthwywyr Gweithredu a staff eraill yn y cyfleuster a sicrhau bod adnoddau’r cyngor yn cael eu defnyddio yn y modd mwyaf effeithlon. • Helpu i ddatblygu a gweithredu’r xxxx ddeddfwriaethau ac arferion Iechyd a diogelwch lle bo hynny’n briodol. • Darparu goruchwyliaeth briodol ar gyfer gweithgareddau gwlyb a sych yn unol â’r gweithdrefnau gweithredu. Rheoli Ansawdd a Pherfformiad • Helpu i ddarparu gwasanaeth effeithlon ac effeithiol o ansawdd uchel i xxx cwsmer a darpar gwsmeriaid. • Helpu i ddyrannu dyletswyddau i aelodau staff a’u monitro er mwyn sicrhau lefelau cyson o wasanaeth, a sicrhau bod yr xxxx staff yn ymwybodol o anghenion y gwasanaeth. • Xxxxx rhaglen o ddatblygiad proffesiynol parhaus, gan gynnwys y cynllun NVQ. • Sicrhau bod ymwelwyr â Chanolfan Les yn cael profiad cwsmer cadarnhaol. • Ymddwyn mewn modd proffesiynol ac yn unol â chod ymddygiad yr ALl. • Mynychu diwrnodau hyfforddi staff rheolaidd i gynnal cymwysterau a Datblygiad Proffesiynol Parhaus personol. Cyfathrebu • Gallu cynorthwyo dinasyddion o xxx oed; ymateb i’w hymholiadau a’u pryderon a sicrhau bod ganddynt fynediad at y wybodaeth ddiweddaraf. • Cyfarfod â Rheolwr y Xxx a’r Cydlynydd ac uwch staff eraill yn rheolaidd i sicrhau bod amcanion cyfathrebu a gweithredol yn cael eu cyflawni. Swyddogaethol • Sicrhau bod y cyfleusterau’n lân ac yn ddiogel i’w defnyddio gan staff a chwsmeriaid. • Helpu i gynnal a chadw offer a gweithredu peiriannau yn unol â chanllawiau a sicrhau bod offer yn cael ei osod a’i dynnu i xxxx yn unol â dulliau gweithio diogel. • Cynorthwyo gyda chynefino, hyfforddi, goruchwylio a datblygu’r xxxx staff a gyflogir yn y cyfleuster. • Xxxxx â chwsmeriaid mewn perthynas ag ymholiadau, gwybodaeth, sylwadau a chwynion. • Helpu gyda dyletswyddau gweinyddol cyffredinol gan gynnwys rotas staff, rhaglennu, archebion ac ati. • Cyflenwi ar gyfer rolau staff eraill yn ôl yr angen, gan gynnwys dyletswyddau derbynfa, a derbyn ffioedd a chostau, archebion, ac ymholiadau cyffredinol. • Helpu i ddarparu gweithgareddau cynhwysol ledled ardal y Ganolfan Les. • Cynorthwyo gyda darparu gwersi nofio a dosbarthiadau eraill yn ôl yr angen. • Darparu cymorth a chyflenwi mewn cyfleusterau hamdden eraill o fewn Cyngor Sir Ceredigion yn ôl yr angen. • Sicrhau diogelwch y Ganolfan Les, ei chyfarpar a’i chynnwys xxx amser. • Sicrhau bod yr xxxx weithgareddau a gweithrediadau yn cael eu cyflawni yn unol â gweithdrefnau gweithredu a pholisi Iechyd a Diogelwch y Ganolfan Les. • Bod yn hyblyg o ran oriau gwaith fel y’u neilltuir ar sail rota i gwmpasu gofynion y gwasanaeth, yn ogystal â chyfleusterau eraill o fewn y Gwasanaeth Canolfannau Lles. • Helpu i hyrwyddo a datblygu’r gwasanaeth yn unol â Chynllun Busnes Corfforaethol y Cyngor. • Cynnal y wybodaeth ddiweddaraf am y ‘gwasanaethau’ a ddarperir yn y Ganolfan Les ac yn ardal ehangach y Ganolfan Les. |
• Mynychu hyfforddiant ac ymgymryd â’u datblygiad proffesiynol parhaus eu hunain i wella’r ddarpariaeth a’r cyfleoedd a ddarperir i ddinasyddion yn y Ganolfan Les. • Bod yn llysgennad ar gyfer y Gwasanaeth Canolfannau Lles / Porth Cymorth Cynnar a Chyngor Ceredigion ar xxx xxxx, trwy gynorthwyo gyda chyfathrebu a/neu gysylltu â staff mewn adrannau gwasanaeth, uwch reolwyr, Aelodau Lleol, aelodau o’r cyhoedd ac asiantaethau eraill. • Ymgymryd ag unrhyw swyddogaethau eraill a neilltuir. | |
Cyfeirnod at Ddibenion Gwerthuso Swyddi | JD 1463-02 |
Manyleb Personol
Gofynnol | |||
Cymwysterau Academaidd / Proffesiynol / Technegol / Galwedigaethol | • Lefel dda o addysg hyd at TGAU • Cymhwyster Achubwr Bywydau • NVQ neu cymhwyster cyfwerth mewn chwaraeon / hamdden | ||
Sgiliau Ieithyddol Cymraeg | Gwrando/Siarad: | Lefel 4 | Rhaid cwrdd a’r sgiliau ieithyddol Cymraeg a nodwyd ar apwyntiad |
Darllen: | Lefel 3 | ||
Ysgrifennu: | Lefel 3 | ||
Sgiliau Ieithyddol Saesneg | Gwrando/Siarad: | Lefel 4 | Rhaid cwrdd a’r sgiliau ieithyddol Saesneg a nodwyd ar apwyntiad |
Darllen: | Lefel 3 | ||
Ysgrifennu: | Lefel 3 | ||
Sgiliau Ymarferol / Personol | • Sgiliau gwrando a chyfathrebu da yn ysgrifenedig ac ar xxxxx ynghyd a sgiliau TGCH gynhwysfawr • Dealldwriaeth o’r sector chwaraeon a hamdden. • Y gallu i adnabod a blaenoriaethu anghenion unigolion • Y ddawn i adeiladu perthynas dda gyda plant, oedolion, teuluoedd a grwpiau • Ar adegau xxxxx xxxx sefyllfaoedd anodd a chymleth • Y gallu i weithio ar xxx xxxx hun neu fel rhan o dim • Lefel effeithiol o sgiliau rhyng-bersonnol • Y gallu i adeiladu perthynas dda gyda partneriaid, cyfrannwyr a cymunedau • Ymwybyddiaeth o bwysigrwydd cyfrinachedd • Adnabod y pwysigrwydd o ddatblygiad personol unigolion | ||
Profiad Hanfodol | • Profiad o’r diwydiant chwaraeon a lles • Profiad o arwain xxx yn ystod shift • Profiad o reoli adeilad a xxxxx gydag unrhyw ddigwyddiadau iechyd a diogelwch • Profiad o wasanaethau cwsmeriaid a xxxxx xxxx amryw o gwestynnau gwahanol • Profiad o cyfathrebu gyda cwsmeriaid o xxx oed dros y ffon neu’n ddigidol. | ||
Hyfforddiant/addysg y mae’n ofynnol eu cyflawni/mynd ati i’w cyflawni ar gyfer y swydd | • Cymhwysterau hyfforddi chwaraeon • Parodrwydd i fynychu cyrsiau fel bo’r angen | ||
Dymunol | |||
Cymwysterau / Hyfforddiant | • Cymhwyster rheoli pyllau nofio • Cymhwyster hyfforddwr ffitrrwydd neu hyfforddiant personol • Cymhwysterau hyfforddi chwaraeon | ||
Sgiliau Ymarferol / Personol | • Meddu ar ddealdwriaeth dda o ganllawiau Iechyd a Diogelwch. |
Job Description
Post Name | Duty Officer |
Service | Porth Cymorth Cynnar |
Grade | Grade 6 |
Spinal Point/s | 7-10 |
Salary | £24,294 - £25,545 pro-rata |
Job Purpose | • The WBC Duty Officer will have responsibility for assisting in the planning, development, and delivery of a varied Physical Activity provision in a designated facility, with the overall objective of contributing to an improvement in the health & wellbeing of the citizens of Ceredigion. • To assist the Wellbeing Hubs Senior Management team in the day-to-day operation of council operated facilities to ensure a quality service is provided to citizens, resulting in a high level of customer satisfaction • To be a member of the Wellbeing Centres Service team who ensures a welcoming, efficient, and effective service is provided to citizens who visit a Wellbeing Centre or contact facilities by phone or digitally |
Location | Aberaeron Leisure Centre (May be required to work at other Wellbeing Centres on occasions) |
Hours of Work | 16 hours per week |
Type of Contract | Part-time |
Contract Duration | Permanent |
Line Managers Job Title | Xxxxxxx Xxxxxxx – Team Manager Wellbeing Hubs (Mid & South) |
Supervisory/Managerial Responsibilities | Supervise the building and staff when on shift |
Accountability | Will be required to follow general safe operating instructions and plans of work daily to ensure facility runs effectively and safely. Will be required on occasions to work unsupervised and operate the building in the absence of the Manager. |
Contractual Terms Associated with the Post | Evening and Weekend work on a rota Safeguarding and child protection are key priorities for us. We aim to support vulnerable children and young people to ensure they are as safe as they can possibly be. We and our educational establishments acknowledge that children and young people have a right to protection and will take action to safeguard their welfare. Each member of staff and volunteer is expected to share this commitment, and we will require an Enhanced Check by the Disclosure and Barring Service (DBS), formerly CRB. |
Duties and Responsibilities |
Supervisory • To open and close the buildings, operate the centre on a day-to-day basis in the absence of the Team Manager / Co-ordinator / Support Officer and be responsible for the security of the premises. • To supervise and direct the Lifeguard / Operation Attendants and other staff at the facility and to ensure that the council’s resources are used in the most efficient manner. • To assist with the development and implementation of all Health and safety legislation and practices where appropriate. • To provide appropriate supervision of both wet and dry activities in accordance with operating procedures. Quality & Performance management • To assist with the delivery of a high quality, efficient and effective service to all customers and potential customers. • To assist in the allocation and monitoring of duties to staff members to ensure consistent levels of service, and that all staff are aware of the service needs. • To follow a programme of ongoing continuing professional development, including the NVQ scheme • To ensure that visitors to a Wellbeing Centre have a positive customer experience • Conduct yourself in a professional manor and in line with the LA code of conduct • Attend regular staff training days to maintain qualifications and personal CPD Communication • To be able to assist citizens of all ages; responding to their enquires and concerns and ensuring they have access to up-to-date information. • To meet with the Team Manager and Co-ordinator and other senior staff regularly to ensure communication and operational objectives are met. Functional • To ensure that the facilities are clean and safe to use by both staff and customers. • To assist with the maintenance of equipment and operation of plant in accordance with guidelines and that equipment is erected and dismantled in accordance with safe methods of work. • To assist with the Induction, training, supervision, and development of all staff employed within the facility • To deal with customers with regards to enquiries, information, comments, and complaints. • To assist with general administration duties including staff rotas, programming, bookings etc. • To relieve other staff positions as required including reception duties cover, and receive fees and charges, bookings, and general enquiries. • To assist in the delivery of inclusive activities throughout the Wellbeing Hub area • To assist with delivery of swimming lessons and other classes as and when required • To provide support and cover at other leisure facilities within Ceredigion County Council as and when required. • To ensure the security of the Wellbeing Centre, its equipment, and contents at all times • To ensure that all activities and operations are carried out in line with the Wellbeing Centres operating procedures and Health and Safety policy. |
• To be flexible in terms of working hours as allocated via a rota basis to cover service requirements, as well as other facilities within the Wellbeing Centre Service. • To assist with the promotion and development of the service in line with the Councils Corporate Business Plan. • To maintain an up to date working knowledge of the ‘services’ delivered at the Wellbeing Centre and in the wider Wellbeing Hub area • To attend training and engage in their own continued professional development to enhance the provision and opportunities provided to the citizens at the Wellbeing Centre. • At all times be an ambassador for the Wellbeing Centre Service / Porth Xxxxxxx Xxxxxx and Ceredigion Council, by assisting communications and/or liaison with staff in service departments, senior management, Local Members, members of the public and other agencies • To undertake any other functions as may be assigned. | |
Job Evaluation Post Ref | JD 1463-02 |
Person Specification
Essential | ||||
Academic / Professional / Technical / Vocational Qualifications | • Educated to a good standard of general education GCSE level • Pool Lifeguard Qualification • NVQ or equivalent in sport / leisure | |||
Welsh Linguistic Skills | Listening/Speaking: | Level 4 | The Welsh linguistic skills noted are required on appointment | |
Reading: | Level 3 | |||
Writing | Level 3 | |||
English Linguistic Skills | Listening/Speaking: | Level 4 | The English linguistic skills noted are required on appointment | |
Reading: | Level 3 | |||
Writing | Level 3 | |||
Practical and personal skills | • Excellent listening, oral and written communication skills and competent in the application of ICT. • An understanding of the recreation and leisure sector • Ability to identify and prioritise the needs of individuals • Ability to build rapport with children and people of all ages, families, and groups • At times deal with complex and difficult situations • Ability to work independently and as part of a team • Effective level of inter-personal skills • Ability to build and maintain professional relationships with delivery partners, stakeholders, residents, and communities. • An understanding of the importance of confidentiality • Recognise the value in continuous professional development | |||
Required Experience | • Experience of sport and physical activity • Experience of leading a team during shift • Experience of managing a building and dealing with any H&S incidents / issues • Experience within customer services and in identifying and addressing customer needs • Experience of communicating with people of all ages in person, via telephone or digitally | |||
Training/education required to be undertaken for the post/worked towards | • Hold sports coaching awards • Willingness to attend courses as required | |||
Desirable | ||||
Qualifications / Training | • Pool Plant Qualification • Gym Instructor / Personal training qualification • Sport, coaching or fitness qualification in a relevant | |||
Practical / Personal Skills | • Possess a thorough understanding of current Health and Safety Legislation |