Common use of Service scope, functionalities Clause in Contracts

Service scope, functionalities. 2.1 The Package is a cellular network (e.g. GSM)/GPS based system which may enable the SOC to locate the vehicle in case of a theft (see below for further details). In case a theft is recognized the PVTS or the PVTS Plus can report the position of the vehicle to the SOC. 2.2 The following activities may result in the PVTS or the PVTS Plus recognizing a theft: - Unauthorized vehicle movement: The vehicle is moving/is moved (including slope) with the ignition switched off and/or, in case of a Driver Card, the vehicle is moving/is moved without the Driver Card; - Manipulation: The PVTS or the PVTS Plus (including its hardware) is manipulated; - Alarm: The alarm system is triggered and active for 15 seconds or longer. Note that also other events may result in the PVTS or the PVTS Plus recognizing a theft, such as low battery. Additional information on the functionality of the PVTS or the PVTS Plus can be found in the user manual for the respective vehicle. 2.3 A theft can also be manually reported by contacting the SOC via telephone or via the Porsche Connect App. The SOC may use security questions in order to verify the caller's identity or authorization. 2.4 If the SOC receives a theft notification the SOC will try to communicate with you using the contact information you have provided to Porsche Smart Mobility. The SOC may use security questions in order to verify your identity. After the theft of your vehicle has been confirmed by you, the SOC shall activate the theft mode. 2.5 Upon a theft of the vehicle, you remain responsible for notifying the public safety authorities as soon as reasonably possible that the vehicle has been stolen. In case you obtain a reference number for the theft report from the public safety authorities you should provide the theft report reference number to the SOC without delay and the contact details (including address, phone number and the officer in charge of the theft investigation, if known) of the investigating public safety authorities. Thus, the SOC is generally able to contact the public safety authorities. By identification via the file number, the SOC may support the public safety authorities for seizing the vehicle. If requested, the SOC may forward the vehicle positioning data to the public safety authorities and triggers further functions and/or activities in the vehicle (e.g. prohibits engine restart), where applicable. 2.6 Porsche Connect cannot be held responsible for any acts or omissions of the public safety authorities. 2.7 To prevent any false theft notification to the SOC you are obliged to notify the SOC prior to any (i) transport of the vehicle (such as transport by ferry, trailer, train), (ii) maintenance at garage (such as inspection service, when the battery is disconnected), or (iii) in case of PVTS Plus if the vehicle is used without a valid Driver Card. You are obliged to notify the SOC (i) by calling the number indicated above, (ii) via the My Porsche portal or (iii) via the Porsche Connect App (your personal security code might be required). Further details – e.g. on the different modes the vehicle can be set to for transport, maintenance etc. – can be found in the user manual for the respective vehicle or the manual for the Porsche Connect App or here povezavi xxxxx://xxxxxxx- xxxxx.xxxxxxx.xxx/xx/xx/. 2.8 You are responsible for any false theft notification raised by you or any other person authorized by you and you have to bear the costs incurred by the SOC following a false alarm. Porsche Connect is entitled to charge you (in addition to the Package Fees) with these costs. 2.9 You shall report to Porsche Connect directly any change in name, address, telephone number, e-mail address or any other items submitted to Porsche Connect as set forth in No.

Service scope, functionalities. 2.1 The Package is a cellular network (e.g. GSM)/GPS based system which may enable the SOC to locate the vehicle in case of a theft (see below for further details). In case a theft is recognized the PVTS or the PVTS Plus can report the position of the vehicle to the SOC. 2.2 The following activities may result in the PVTS or the PVTS Plus recognizing a theft: - Unauthorized vehicle movement: The vehicle is moving/is moved (including slope) with the ignition switched off and/or, in case of a Driver Card, the vehicle is moving/is moved without the Driver Card; - Manipulation: The PVTS or the PVTS Plus (including its hardware) is manipulated; - Alarm: The alarm system is triggered and active for 15 seconds or longer. Note that also other events may result in the PVTS or the PVTS Plus recognizing a theft, such as low battery. Additional information on the functionality of the PVTS or the PVTS Plus can be found in the user manual for the respective vehicle. 2.3 A theft can also be manually reported by contacting the SOC via telephone or via the Porsche Connect App. The SOC may use security questions in order to verify the caller's identity or authorization. 2.4 If the SOC receives a theft notification the SOC will try to communicate with you using the contact information you have provided to Porsche Smart MobilitySales & Marketplace. The SOC may use security questions in order to verify your identity. After the theft of your vehicle has been confirmed by you, the SOC shall activate the theft mode. 2.5 Upon a theft of the vehicle, you remain responsible for notifying the public safety authorities as soon as reasonably possible that the vehicle has been stolen. In case you obtain a reference number for the theft report from the public safety authorities you should provide the theft report reference number to the SOC without delay and the contact details (including address, phone number and the officer in charge of the theft investigation, if known) of the investigating public safety authorities. Thus, the SOC is generally able to contact the public safety authorities. By identification via the file number, the SOC may support the public safety authorities for seizing the vehicle. If requested, the SOC may forward the vehicle positioning data to the public safety authorities and triggers further functions and/or activities in the vehicle (e.g. prohibits engine restart), where applicable. 2.6 Porsche Connect Sales & Marketplace cannot be held responsible for any acts or omissions of the public safety authorities. 2.7 To prevent any false theft notification to the SOC you are obliged to notify the SOC prior to any (i) transport of the vehicle (such as transport by ferry, trailer, train), (ii) maintenance at garage (such as inspection service, when the battery is disconnected), or (iii) in case of PVTS Plus if the vehicle is used without a valid Driver Card. You are obliged to notify the SOC (i) by calling the number indicated above, (ii) via the My Porsche portal or (iii) via the Porsche Connect App (your personal security code might be required). Further details – e.g. on the different modes the vehicle can be set to for transport, maintenance etc. – can be found in the user manual for the respective vehicle or the manual for the Porsche Connect App or here povezavi xxxxx://xxxxxxx- xxxxx.xxxxxxx.xxx/xx/xx/. 2.8 You are responsible for any false theft notification raised by you or any other person authorized by you and you have to bear the costs incurred by the SOC following xxxxx.xxxxxxx.xxx/xx/xx/. As a false alarm. Porsche Connect is entitled to charge you (in addition to result, not all functionalities of the Package Fees) with these costsare available everywhere and at all times and there can be no guarantee that all functionalities of the Package are operational. 2.9 You shall report to Porsche Connect directly any change in name, address, telephone number, e-mail address or any other items submitted to Porsche Connect as set forth in No.