Porsche Smart Mobility GmbH Splošni pravilnik o zasebnosti Portal Moj Porsche in storitev Porsche Connect/infrastruktura digitalnih storitev Porsche

Porsche Smart Mobility GmbH

Splošni pravilnik o zasebnosti

Portal Moj Porsche in storitev Porsche Connect/infrastruktura digitalnih storitev Porsche

Pri družbi Porsche Smart Mobility GmbH (v nadaljevanju »mi« ali

»PSM GmbH«) smo navdušeni, da uporabljate portal Moj Porsche, naše storitve Porsche Connect in druge digitalne storitve, ki jih ponujamo (v nadaljevanju ali s skupnim imenom »storitve« in s skupnim imenom »infrastruktura digitalnih storitev Porsche«), kot tudi nad vašim zanimanjem za našo družbo in naše izdelke. Vaša zasebnost nam je pomembna. Varovanje vaših osebnih podatkov in zaupno obdelavo teh podatkov jemljemo zelo resno. Obdelava vaših osebnih podatkov poteka izključno v okviru zakonskih določil o varstvu osebnih podatkov in zakonodaje o varstvu zasebnosti, še posebej Splošne uredbe o varstvu podatkov (v nadaljevanju

»GDPR«). Ta pravilnik o zasebnosti vsebuje informacije o obdelavi vaših osebnih podatkov in vaših pravicah kot osebe, na katero se podatki nanašajo, v okviru vaše uporabe naših storitev. Za več informacij o posameznih storitvah glejte ustrezen pravilnik o zasebnosti in, kadar je primerno, nadaljnja specifična obvestila o zasebnosti, ki se nanašajo na zadevno storitev.

Kadar povezavo do tega pravilnika o zasebnosti objavimo na zunanjih družabnih omrežjih, bodo naslednji pogoji in določila veljali samo v primeru, da dejavnosti obdelave podatkov v okviru teh družabnih omrežij dejansko sodijo pod našo odgovornost in v okviru teh družbenih omrežij niso objavljene informacije o varstvu podatkov in zasebnosti, ki so bolj podrobne – ter s tem v prednosti.

1. Upravljavec podatkov in pooblaščenec za varstvo

podatkov; kontaktni podatki

Razen kadar je izrecno navedeno drugače v tem splošnem pravilniku o zasebnosti, specifičnem pravilniku o zasebnosti, ki temelji na tem, ali, kadar je primerno, v nadaljnjih specifičnih obvestilih o zasebnosti, ki se nanašajo na določeno storitev, je upravljavec, odgovoren za obdelavo podatkov v skladu z zakonodajo na področju varstva podatkov in zasebnosti:

Porsche Smart Mobility GmbH Xxxxxxxxxxxx 0

70435 Stuttgart

Nemčija

E-poštni naslov: xxxxxxxxxxxxx@xx.xxxxxxx.xxx

Če imate kakršnakoli vprašanja ali predloge glede varstva

podatkov ali zasebnosti, lahko stopite v stik z nami.

Na našega pooblaščenca za varstvo podatkov se lahko obrnete na

naslednjem naslovu:

Porsche Smart Mobility GmbH Data Protection Xxxxxxx Xxxxxxxxxxxx 0

70435 Stuttgart

Nemčija

Kontakt: xxxxxxxxxxxxxxxxxxxxx.xxxxxxxxxxxxx@xxxxxxx.xxx

2. Predmet varstva podatkov

Predmet varstva podatkov je varstvo osebnih podatkov. To so vsi podatki, ki se nanašajo na določeno ali določljivo fizično osebo (imenovano »oseba, na katero se podatki nanašajo«). To vključuje podatke, kot so ime, poštni naslov, e-poštni naslov ali telefonska številka, kot tudi podatke, ki nujno nastanejo med uporabo naše infrastrukture digitalnih storitev Porsche.

3. Vrsta, obseg, nameni in pravne podlage obdelave podatkov v primeru infrastrukture digitalnih storitev Porsche

Ta splošni pravilnik o varstvu podatkov vam ponuja pregled vrste, obsega, namenov in pravne podlage obdelovanja podatkov v okviru registracije, ustvarjanja in uporabe vašega uporabniškega računa Porsche ID ter rezervacije in uporabe naših storitev na podlagi vašega uporabniškega računa Porsche ID. V spodnjem besedilu boste našli tudi informacije o varstvu podatkov in zasebnosti, kot so prejemniki osebnih podatkov, obdelava podatkov v tretjih državah in vaše pravice kot osebe, na katero se podatki nanašajo, ki se splošno nanašajo na obseg uporabe infrastrukture digitalnih storitev Porsche. Za podrobnejše informacije o obdelavi osebnih podatkov v povezavi z uporabo posameznih storitev, veljavne pravne podlage in specifične pravice osebe, na katero se podatki nanašajo, v zvezi z ustrezno storitvijo, glejte ustrezen pravilnik o zasebnosti in, kadar je primerno, nadaljnja specifična obvestila o zasebnosti, ki se nanašajo na zadevno storitev.

4. Uporabniški račun Porsche ID

Če želite infrastrukturo digitalnih storitev Porsche in vključene storitve uporabljati v celoti, morate v portalu Moj Porsche registrirati in ustvariti uporabniški račun Porsche ID. Ko dokončate postopek registracije in ustvarite uporabniški račun Porsche ID, boste prejeli tudi Porsche ID (uporabniško ime za uporabniški račun Porsche ID). Med registracijo in pri ustvarjanju ter uporabi vašega uporabniškega računa Porsche ID se obdelujejo osebni podatki, ki jih lahko prenesemo tretjim osebam, kot je opisano v nadaljevanju, da lahko izpolnimo pogodbene obveznosti v tem okviru. Razen kadar je navedeno drugače, vse postopke obdelave, ki so opisani v tem odstavku, izvajamo zato, da lahko izpolnimo pogodbo, sklenjeno z vami, na podlagi člena 6(1)(b) Uredbe GDPR.

4.1 Postopek registracije in ustvarjanje vašega uporabniškega računa Porsche ID

Za registracijo in ustvarjanje uporabniškega računa Porsche ID imate na voljo dve možnosti:

4.1.1 Povabilo s strani pooblaščenega prodajalca

Če želite, bo vaš pooblaščeni prodajalec osebne podatke, ki ste jih navedli, v vašem imenu prek svojega dostopa do naših sistemov vnesel v sistem. Nato boste prek e-pošte na primer prejeli povezavo, ki jo boste uporabili za potrditev registracije in ustvarjanje uporabniškega računa Porsche ID. Upoštevajte, da so pooblaščeni prodajalci neodvisna podjetja in nad njimi nimamo nadzora. Za dodatno preverjanje pristnosti se uporabi drug način, na primer koda, ki jo prejmete prek besedilnega sporočila in jo morate vnesti kot del postopka registracije in ustvarjanja uporabniškega računa Porsche ID.

4.1.2 Samoregistracija

Če uporabniškega računa Porsche ID niste registrirali in ustvarili pri pooblaščenem prodajalcu, ga lahko registrirate in ustvarite sami ter samostojno vnesete svoje osebne podatke. V izbranih državah lahko dodate tudi vozilo in uporabljate dodatne digitalne storitve, za uporabo katerih je zahtevano lastništvo vozila. To storite tako, da naložite kopijo osebnega dokumenta in dokaz o lastništvu, če niste lastnik vozila pa morate po vnosu identifikacijske številke vozila naložiti pooblastilo lastnika vozila. Te dokumente bomo pregledali v skladu z našimi merili za preverjanje. Kot dokaz o uspešnem preverjanju shranjujemo tudi imena, rojstne datume, rojstne kraje, naslove in datume veljavnosti dokumentov, kot so navedeni v ustreznih osebnih dokumentih, ter identifikacijske številke vozil, imena lastnikov in naslove, ki so navedeni v dokazu o lastništvu. Po končanem preverjanju se kopije dokumentov izbrišejo. Če dodate vozilo in se vam v uporabniškem računu Porsche ID posledično dodeli določeno vozilo, se je ustvarila povezava vozila (v nadaljevanju »povezava vozila«). Po uspešnem pregledu prejmete povezavo, na primer prek e-pošte, ki jo boste morali uporabiti, da potrdite registracijo in ustvarite uporabniški račun Porsche ID. Za dodatno preverjanje pristnosti se uporabi drug način, na primer koda, ki jo prejmete prek besedilnega sporočila in jo morate vnesti kot del postopka registracije in ustvarjanja uporabniškega računa Porsche ID.

Za samoregistracijo morate naložiti slike iz svoje naprave. To pomeni, da boste morali pooblastiti dostop do kamere in galerije fotografij v vaši napravi. Pooblastilo podate prostovoljno. Če želite uporabiti funkcijo samoregistracije, pa je predložitev ustreznih pooblastil obvezna, saj drugače ne boste mogli uporabljati funkcije samoregistracije. Pooblastilo ostane aktivno, dokler ga ne ponastavite v svoji napravi in/ali v spletnem brskalniku, tako da deaktivirate ustrezno nastavitev.

(a) Obvezni podatki pri registraciji in ustvarjanju

uporabniškega računa Porsche ID

Ko se registrirate in ustvarite uporabniški račun Porsche ID, morate (v primeru samoregistracije) vnesti svoj e-poštni naslov, geslo, svoje ime in morebitne pripone, kontaktne podatke in podatke o naslovu, številko mobilnega telefona, e-poštni naslov in, kjer je primerno, jezik, v katerem se želite sporazumevati z nami, ali (v primeru, da se registrirate in uporabniški račun Porsche ID ustvarite pri pooblaščenem prodajalcu) za potrditev teh osebnih podatkov med postopkom registracije in ustvarjanja uporabniškega računa Porsche ID. Ti osebni podatki so potrebni za vzpostavitev in upravljanje vašega uporabniškega računa Porsche ID, zato da lahko uporabljate celovit nabor funkcij v okviru infrastrukture digitalnih storitev Porsche. V izbranih državah lahko naše ponudbe uporabljate tudi kot morebitna stranka. V tem primeru morate zgolj navesti svoje ime in e-poštni naslov ter geslo. Te podatke in, kjer je primerno, dodatne osebne podatke potrebujemo zato, da lahko odgovarjamo na prošnje, vprašanja in kritike. Poleg tega shranimo tudi uro vaše zadnje prijave. Med registracijo in ustvarjanjem vašega uporabniškega računa Porsche ID bomo preverili verodostojnost vaših podatkov o imenu in naslovu.

(b) Prostovoljni podatki, ki jih navedete, ko se registrirate

in ustvarite uporabniški račun Porsche ID

Ko se registrirate in ustvarite uporabniški račun Porsche ID, imate možnost, da prostovoljno vnesete dodatne podatke, kot so dopolnilni podatki o imenu (akademski nazivi itd.), kontaktni podatki podjetja, datum rojstva, druge telefonske številke, podatki kreditne kartice (ki so shranjeni izključno pri ponudniku plačilnih storitev) in številka registrske tablice vozila ter ime osebnega vozila. Poleg tega lahko navedete informacije o svojih zanimanjih in preferencah ter želene kanale za stik. Upoštevajte, da ti podatki niso potrebni za registracijo in ustvarjanje uporabniškega računa Porsche ID in da se lahko sami odločite, ali nam jih želite posredovati.

4.2 Infrastruktura digitalnih storitev Porsche: obdelava podatkov po registraciji in ustvarjanju uporabniškega računa Porsche ID

Če ste se registrirali in ustvarili uporabniški račun Porsche ID, bomo bistvene podatke o vašem uporabniškem računu Porsche ID in vaših vozilih delili s prodajalci družbe Porsche, da vam lahko po potrebi zagotavljamo tudi storitve prek naše mreže prodajalcev. To storimo zato, da lahko izpolnimo pogodbo z vami na podlagi člena 6(1)(b) Uredbe GDPR. V ta namen bomo posredovali vašo identifikacijsko številko vozila, kot tudi vaše uporabniško ime (Porsche ID), tehnično ali/in prodajno razpoložljivost storitev in ponudb izdelkov za vaš uporabniški račun Porsche ID ali vozilo ter ustrezne dogodke v okviru ustvarjanja, spreminjanja ali izbrisa vašega uporabniškega računa Porsche ID, povezave vozil, izbire prodajalcev ali aktivacije oziroma deaktivacije storitev.

Če ste izbrali pooblaščenega prodajalca in podali soglasje, bodo osebni podatki, shranjeni v vašem uporabniškem računu Porsche ID, še posebej kontaktni podatki, podatki o podpori za stranke, pogodbi in storitvi ter informacije o vaših interesih, vozilih in uporabljenih storitvah, prav tako posredovani pooblaščenemu prodajalcu in sinhronizirani z osebnimi podatki o vas, ki jih morda hrani pooblaščeni prodajalec. Če želite izklopiti to posredovanje podatkov v prihodnosti, lahko ustrezno prilagodite uporabniške nastavitve v svojem uporabniškem računu Porsche ID. Od tega trenutka naprej zgoraj omenjenih osebnih podatkov ne bomo več delili s pooblaščenim prodajalcem. Pravna podlaga za obdelavo vaših osebnih podatkov v tem okviru je vaše soglasje v skladu s členom 6(1)(a) Uredbe GDPR.

4.3 Izbris uporabniškega računa Porsche ID

Če izbrišete svoj uporabniški račun Porsche ID, bodo ob prekinitvi pogodbenega razmerja, toda ne pred koncem obdobja veljavnosti vaših obstoječih licenc za storitev, izbrisani tudi osebni podatki, shranjeni v vašem uporabniškem računu Porsche ID. V primeru, da moramo osebne podatke shraniti zaradi pravnih razlogov, bodo ti podatki blokirani (tako imenovana »omejitev obdelave«). Osebni podatki nato niso več na voljo za nadaljnjo uporabo, še posebej za uporabo storitev. Storitve posledično morda ne bodo več delovale, deloma ali v celoti. Prav tako ne boste mogli več uporabljati infrastrukture digitalnih storitev Porsche. Če drugi upravljavci podatkov v skupini družb Porsche in njihove prodajne organizacije osebne podatke obdelujejo na lastno odgovornost, to ne vpliva na obdelavo teh osebnih podatkov. V primeru, da smo osebne podatke delili s prodajalcem po vaši izbiri, na podlagi vašega soglasja v skladu s členom 6(1)(a) Uredbe GDPR, bomo prodajalca obvestili o izbrisu vašega uporabniškega računa Porsche ID.

5. Osrednje storitve

5.1 Rezervacija in aktivacija storitev; obdelava podatkov o

plačilih

Rezervirate lahko eno ali več storitev Moj Porsche in Porsche

Connect ter aktivirate licence za storitve. Ko izberete ustrezno

storitev ali paket storitev, si lahko v opisu ponudbe ogledate tudi primerne informacije o obdelavi osebnih podatkov v okviru zadevnih storitev. Za izvedbo in izpolnitev rezervacije ter z njo povezanega pogodbenega razmerja obdelujemo ustrezne podatke o rezervaciji, kot tudi vaše osebne podatke, ki smo jih zbrali med postopkom registracije in ustvarjanja vašega uporabniškega računa Porsche ID. Naslov plačnika lahko spremenite pred zaključkom postopka rezervacije. V tem primeru bomo te podatke o naslovu uporabili v namen izstavitve in plačila računa.

S ponudnikom plačilnih storitev imamo sklenjeno pogodbo za izvajanje plačil v povezavi s plačljivimi storitvami v okviru portala Moj Porsche in storitev Porsche Connect ter Porsche Drive. V ta namen obdelujemo podatke vaše kreditne kartice ter ustrezne podatke za plačilo in vaš IP naslov. Med postopkom rezervacije plačljivih storitev na primer prenesemo znesek računa, vaš IP naslov in edinstven ključ transakcije, s katerimi lahko nakažemo vaše plačilo v namen obdelave plačila. Upravljanje podatkov vaše kreditne kartice in obdelava plačila se v imenu družbe PSM GmbH izvajata prek sistemov našega ponudnika plačilnih storitev. Podatke kreditne kartice vnesete neposredno v polje za vnos ponudnika plačilnih storitev, ki podatke neodvisno šifrira v vaši napravi. Ponudnik plačilnih storitev šifrirane podatke nato prenese nam, kjer jih shranimo in uporabimo za vaše plačilo. Pravna podlaga za obdelavo je izvedba pogodbe v skladu s členom 6(1)(b) Uredbe GDPR.

Izključno v namen upravljanja terjatev (vključno s preverjanji skladnosti, kadar je to zakonsko predpisano) in preverjanja kreditne sposobnosti uporabljeni ponudnik plačilnih storitev v našem imenu obdeluje vaše podatke o stranki in kontaktne podatke (ime, naslov, e-poštni naslov, številka Porsche Connect; kadar je na voljo tudi ime podjetja in povezana podjetja) ter identifikacijsko številko vozila, navedeno v dokazu o lastništvu. Pravna podlaga za obdelavo omenjenih osebnih podatkov v zgornje namene, v skladu s členom 6(1)(c) Uredbe GDPR, je skladnost s pravno obveznostjo, katere predmet smo, ali v skladu s členom 6(1)(f) Uredbe GDPR naš zakoniti interes za izpolnjevanje zakonskih zahtev.

Ko dokončate rezervacijo, lahko aktivirate storitve. S tem bo vaše pooblastilo za uporabo shranjeno v sistem, seznam razpoložljivih storitev pa bo ustrezno posodobljen.

Za uporabo določenih storitev (npr. ponudbe polnilnih postaj) v številnih državah, kjer so storitve na voljo, ob nakupu izdelka po pošti pošljemo osebno kartico z RFID čipi (kartica Porsche ID, kartica za polnjenje Porsche). Na tej kartici je shranjena identifikacijska številka; to številko lahko uporabite za vzpostavitev povezave med kartico in svojim uporabniškim računom Porsche ID. Kartica ne vsebuje drugih digitalnih osebnih podatkov, razen identifikacijske številke, še posebej ne vašega imena ali naslov. Če kartico izgubite, jo lahko blokirate v svojem uporabniškem računu Porsche ID.

Po prejemu lahko kartico Porsche ID uporabite neposredno za poslovanje s podprto infrastrukturo (kot so javne polnilne postaje).

Če ni navedeno drugače, postopke obdelave, opisane v tem odstavku, izvajamo za izpolnitev naše pogodbe z vami v skladu s členom 6(1)(b) Uredbe GDPR.

5.2 Uporaba storitev Moj Porsche in storitev Porsche Connect

Rezervirane storitve Moj Porsche in storitve Porsche Connect lahko glede na storitev uporabljate v svojem vozilu (če je na voljo v vozilu) prek mobilne brezžične povezave ali prek drugih naprav v portalu Moj Porsche ali aplikacije Porsche Connect ter kjer je primerno tudi prek več ali vseh dostopnih točk. V ta namen se bo vaše vozilo ali ustrezna naprava povezala z infrastrukturo digitalnih storitev Porsche.

Ko uporabljate storitve, rezervirane prek portala Moj Porsche ali trgovine Porsche Connect, v svojem vozilu ali v drugih napravah, vaše osebne podatke obdelujemo v namene omogočanja uporabe storitev, namene zagotavljanja podpore in druge, izrecno določene namene. Če ni navedeno drugače, vaše osebne podatke obdelujemo samo v obsegu, ki je potreben za omogočanje uporabe ustrezne storitve Moj Porsche ali storitve Porsche Connect.

Ko uporabljate posamezne storitve Moj Porsche ali storitve Porsche Connect, lahko na primer obdelujemo naslednje kategorije osebnih podatkov, odvisno od tega, kako določena storitev deluje:

a) identifikacijski podatki, kot so identifikacijska številka vozila, vaš Porsche ID in identifikatorji vaših naprav ter modulov mobilnih radiev, ki so potrebni za vašo osebno identifikacijo ali identifikacijo vaše naprave ali vozila za vzpostavljanje povezav, uporabo storitev ali dostop do vsebin;

b) podatki o pooblastilu, vključno z dejstvom, da je bilo vozilo ali ustrezna naprava aktivirana za ustrezno storitev Porsche Connect, ki jo je mogoče povezati z osebnimi podatki, ki ste jih vnesli med postopkom registracije in ustvarjanja uporabniškega računa Porsche ID;

c) podatki za prijavo, ki so potrebni, če želite uporabljati storitve drugih ponudnikov, ki zahtevajo prijavo v vašem vozilu ali v drugih napravah;

d) podatki o komunikaciji, ki so potrebni za vzpostavitev povezave med vašim vozilom in/ali drugimi napravami in našimi strežniki ali strežniki tretjih ponudnikov vsebinskih storitev za storitve Porsche Connect;

e) podatki o lokaciji in premikanju, kot so GPS ali podatki o hitrosti, ki so potrebni za uporabo vsebine na podlagi lokacije;

f) jezikovni podatki, ki omogočajo glasovni nadzor in glasovne vnose v določenih storitvah Porsche Connect. Glasovne podatke iz vozila ali naprave prejmemo v obliki posnetkov in jih pretvorimo v besedilo. Besedilo, ki ga ustvari ponudnik storitve, se nato prenese nazaj v vozilo, mi pa posnetek izbrišemo;

g) kontaktni podatki, ki se uporabljajo v komunikacijskih storitvah, na primer za pošiljanje e-pošte ali besedilnih sporočil;

h) podatki za izstavitev računa, kot so posamezni povezovalni podatki za postopke bremenitve. Te podatke lahko v posamezne namene izstavitve računa združimo z vašim naslovom in podatki za plačilo;

i) druga vsebina, ki jo morate deliti z nami ali drugimi ponudniki storitev, da vam lahko zagotovimo storitev.

Za podrobne informacije o tem, kateri osebni podatki se obdelujejo v okviru določene storitve, preberite ustrezne opise storitev na xxxxx://xxxxxxx-xxxxx.xxxxxxx.xxx/xx/xx/.

Razen če je v tem dokumentu, v katerem izmed specifičnih pravilnikov o zasebnosti ali, kadar je primerno, v nadaljnjih specifičnih obvestilih o zasebnosti v povezavi z ustrezno storitvijo navedeno drugače, vaše osebne podatke v vsakem primeru obdelujemo na podlagi člena 6(1)(b) Uredbe GDPR, da vam lahko zagotovimo storitve v tem okviru in izpolnimo z njimi povezano pogodbo.

5.3 Uporaba storitev tretjih ponudnikov

Če uporabljate storitve, ki jih zagotavlja tretji ponudnik storitev, s katerim imate sklenjeno lastno pogodbeno razmerje, se lahko v vašem vozilu ali v vaši napravi prikazuje vsebina teh storitev, prav tako lahko pride do posredovanja podatkov med vašim vozilom ali napravo in zadevnim ponudnikom storitev.

Nimamo nadzora nad obdelavo podatkov s strani tega tretjega

ponudnika storitev ali nad lokacijo obdelave podatkov. Zato za več

informacij o naravi, obsegu in namenu obdelave osebnih podatkov v povezavi z ustrezno storitvijo preberite obvestila ustreznega tretjega ponudnika storitev o zasebnosti.

Potrebne osebne podatke ustreznim tretjim ponudnikom storitev posredujemo na podlagi člena 6(1)(b) Uredbe GDPR za izpolnitev pogodbenega razmerja z vami.

6. Varstvo zakonitih interesov

V primeru, da obdelujemo vaše osebne podatke za varovanje naših zakonitih interesov, to poteka poleg postopkov obdelave podatkov in namenov, ki so opisani v tem splošnem pravilniku o zasebnosti, specifičnih pravilnikih o zasebnosti in, kjer je primerno, v nadaljnjih specifičnih obvestilih o zasebnosti v povezavi z ustrezno storitvijo v okviru določene storitve, še posebej zaradi naslednjih interesov:

1. nadaljnji razvoj izdelkov, storitev in podpore za stranke ter drugi ukrepi za upravljanje poslovnih transakcij in postopkov;

2. izboljšave kakovosti izdelkov, odpravljanje napak in motenj, vključno z izvedbo analize podatkov o vozilu in povratnimi informacijami strank;

3. obdelava podatkov na osrednji platformi za morebitne stranke in podporo za stranke, kot tudi na sistemih za podrejene in nadrejene linije pri nagrajevanju zvestih strank in v prodajne namene, za zagotavljanje podpore za stranke in morebitne stranke;

4. obravnavanje primerov v povezavi z garancijami in servisi, obdelovanje povpraševanj in drugih zahtev, ki so jih poslale morebitne stranke in stranke zunaj pogodbenih razmerij;

5. analiza povpraševanja in razčlenitev strank, npr. ovrednotenje in ocena naklonjenosti, preferenc in potenciala strank;

6. upravljanje tveganja in usklajevanje odpoklicev;

7. preverjanja kreditne sposobnosti s posredovanjem podatkov kreditnim uradom (npr. SCHUFA);

8. zagotavljanje skladnosti z zakoni, preprečevanje in varovanje pred kršitvami zakonov (še posebej kaznivimi dejanji), uveljavljanje in obramba pred pravnimi zahtevki;

9. zagotavljanje razpoložljivosti, delovanja in varnosti tehničnih sistemov ter upravljanje s tehničnimi podatki.

Obdelava ustreznih osebnih podatkov v tem pogledu poteka na

podlagi člena 6(1)(f) Uredbe GDPR.

7. Soglasje

Če nam podelite soglasje za obdelavo določenih podatkov, je to soglasje vedno povezano z določenim namenom; nameni v vsakem primeru nastanejo na podlagi vsebine določene izjave o soglasju. Obdelava podatkov v tem primeru poteka na podlagi člena 6(1)(a) Uredbe GDPR. Če ne podate soglasja, ne moremo izpolniti vaše zahteve, ki je predmet soglasja. Ko podate soglasje, ga lahko kadarkoli umaknete, ne da bi to vplivalo na zakonitost obdelave, ki je pred umikom potekala na podlagi soglasja.

Na podlagi soglasja, ki ste ga podali, lahko podjetja, navedena v izjavi o soglasju, podatke uporabljajo v določene namene, npr. za zagotavljanje individualne podpore strankam in morebitnim strankam, ter lahko stopijo v stik z vami prek vaših želenih komunikacijskih kanalov.

Če vaše podatke v tem okviru uporabljamo za zagotavljanje individualne podpore strankam in morebitnim strankam, to počnemo zato, da vam lahko zagotovimo razburljivo izkušnjo z znamko in podporo za stranke Porsche, ter da so lahko naše komunikacije in interakcije z vami čim bolj osebne in ustrezne. Xxxxxx vaši podatki se uporabijo za zagotavljanje individualne podpore strankam in morebitnim strankam, je še posebej odvisno od tega, kateri podatki so bili zbrani na podlagi povpraševanj, naročil ali svetovanj (npr. pri nakupu izdelkov Porsche) in katere

podatke (npr. vaši osebni interesi) ste navedli prek ustreznih kontaktnih točk (npr. prek tega spletnega mesta ali v centru Porsche).

V teh primerih določen obseg in predviden namen soglasja, ki ste ga podali, nastaneta na podlagi formulacije izjave o soglasju na kontaktni točki.

8. Prejemniki osebnih podatkov

Notranji prejemniki: dostop do podatkov znotraj družbe PSM GmbH je omejen na osebe, ki ga potrebujejo v določene omenjene namene.

Zunanji prejemniki: vaših osebnih podatkov ne razkrivamo zunanjim prejemnikom zunaj družbe PSM GmbH, razen kadar je to potrebno za zagotavljanje in izvajanje določene storitve, kadar velja drugo zakonsko pooblastilo ali kadar imamo vaše soglasje.

Zunanji prejemniki lahko vključujejo naslednje:

a) Obdelovalci:

Družba Dr. Ing. h.c. F. Porsche AG ali njena hčerinska podjetja ali zunanji ponudniki storitev, s katerimi imamo sklenjeno pogodbeno razmerje za zagotavljanje storitev, na primer na področjih tehnične infrastrukture in storitev/vzdrževanja ponudb družbe PSM GmbH ali zagotavljanje vsebine. Te obdelovalce skrbno izberemo in so predmet rednih pregledov, s katerimi zagotovimo, da je vaša zasebnost zaščitena. Ponudniki storitev osebnih podatkov ne smejo uporabiti v druge namene razen tistih, ki smo jih določili mi, in v skladu z našimi navodili.

b) Javni organi:

Vladne agencije in državne ustanove, kot so davčni uradi, javni tožilci ali sodišča, katerim posredujemo (in/ali moramo posredovati) osebne podatke iz obveznih pravnih razlogov ali za varovanje zakonitih interesov. V teh primerih prenos poteka na podlagi točk (c) in/ali (f) člena 6(1) Uredbe GDPR.

c) Zasebni organi:

Prodajalci vozil Porsche in servisna podjetja, poslovni partnerji, ponudniki storitev ali osebe, katerim na podlagi soglasja posredujemo osebne podatke, da lahko izpolnijo pogodbo z vami ali varujejo zakonite interese, kot so centri Porsche in servisni centri Porsche, banke, ki ponujajo financiranje, ponudniki dodatnih storitev ali ponudniki transportnih storitev. V teh primerih prenos poteka na podlagi točk (a), (b) in/ali (f) člena 6(1) Uredbe GDPR.

9. Obdelava podatkov v tretjih državah

V primeru prenosa podatkov organom, katerih sedež ali lokacija obdelave podatkov ni v državi članici Evropske unije ali drugi državi podpisnici sporazuma o Evropskem gospodarskem prostoru, pred posredovanjem podatkov zagotovimo, razen v izjemnih primerih, kadar to dopušča zakon, da je na strani prejemnika zagotovljena ustrezna raven varstva podatkov (npr. prek ustrezne odločitve Evropske komisije ali s primernimi zaščitnimi ukrepi, kot sta samopotrditev s strani prejemnika v skladu s Ščitom zasebnosti EU-ZDA ali sporazum s prejemnikom o

»standardih pogodbenih klavzulah v EU«) ali da podate soglasje za prenos podatkov.

Prejmete lahko pregled prejemnikov v tretjih državah in kopijo specifičnih dogovorjenih določil, da zagotovite ustrezno raven varstva podatkov z naše strani. To storite tako, da uporabite podatke, navedene v 1. odstavku tega splošnega pravilnika o zasebnosti.

10. Zbiranje podatkov s strani tretjih oseb

Ne obdelujemo zgolj podatkov, ki jih prejmemo neposredno od vas. Nekatere podatke prejemamo tudi s strani tretjih oseb, kadar imamo pravno podlago za to.

Za podrobnosti glede zbiranja podatkov s strani tretjih oseb glejte specifične pravilnike o zasebnosti in, kjer je primerno, nadaljnja specifična obvestila o zasebnosti v povezavi z ustrezno storitvijo.

11. Avtomatizirano sprejemanje odločitev in ustvarjanje

profilov

Pri pripravi, vzpostavljanju in/ali izvajanju poslovnih razmerij ne uporabljamo samodejnega sprejemanja odločitev v skladu s členom 22 Uredbe GDPR. V primeru ustvarjanja profilov to poteka zgolj v namene, omenjene v obsegu splošnega pravilnika o zasebnosti, specifičnih pravilnikov o zasebnosti in, kjer je primerno, nadaljnjih specifičnih obvestilih o zasebnosti v povezavi z ustrezno storitvijo in na osnovi omenjenih pravnih podlag.

12. Trajanje hranjenja; izbris

Razen kadar so v opisu določenih storitev navedene informacije o trajanju hranjenja in/ali izbrisu osebnih podatkov, velja naslednje:

Vaše osebne podatke hranimo tako dolgo, kot je potrebno za izpolnjevanje predvidenih namenov, v primeru soglasja pa samo, če ne umaknete soglasja oziroma dokler ga ne umaknete. V primeru ugovora na obdelovanje, bomo vaše osebne podatke izbrisali, razen v primeru, da je nadaljnja obdelava teh podatkov dovoljena v skladu z ustreznimi zakonskimi določbami. Vaše osebne podatke izbrišemo tudi, če smo to dolžni storiti zaradi drugih zakonskih razlogov.

Na podlagi teh splošnih načel vaše osebne podatke običajno nemudoma izbrišemo:

- ko preneha veljati pravna podlaga, v primeru, da ne velja nobena druga pravna podlaga (npr. obdobja hranjenja, določena v trgovinski ali davčni zakonodaji). Če velja slednje, bomo osebne podatke izbrisali, ko preneha veljati druga pravna podlaga.

- če jih ne potrebujemo več za namene pripravljanja in izvajanja pogodbe ali izpolnjevanja zakonitih interesov in če ne velja nobena druga pravna podlaga (npr. obdobja hranjenja, določena v trgovinski ali davčni zakonodaji). Če velja slednje, bomo osebne podatke izbrisali, ko preneha veljati druga pravna podlaga.

- če namen, v katerega smo jih zbrali, ne velja več in ne velja nobena druga pravna podlaga (npr. obdobja hranjenja, določena v trgovinski ali davčni zakonodaji). Če velja slednje, bomo osebne podatke izbrisali, ko preneha veljati druga pravna podlaga.

13. Pravice oseb, na katere se podatki nanašajo

Kot oseba, katere podatki so predmet obdelave, imate številne pravice. Še posebej:

Pravica do dostopa: imate pravico, da pridobite informacije o osebnih podatkih o vas, ki jih imamo shranjene.

Pravica do popravka in izbrisa: zahtevate lahko, da popravimo nepravilne podatke in – če so za to izpolnjeni zakonski pogoji – izbrišemo vaše podatke.

Omejitev obdelave: zahtevate lahko – če so za to izpolnjeni

zakonski pogoji – da omejimo obdelavo vaših podatkov.

Prenosljivost podatkov: če ste navedli podatke na podlagi pogodbe ali soglasja, lahko, če so za to izpolnjeni zakonski pogoji, zahtevate prejem podatkov, ki ste jih navedli, v strukturirani, pogosto uporabljeni in strojno berljivi obliki, ali zahtevate prenos podatkov drugemu upravljavcu.

Ugovor obdelavi podatkov v primeru »zakonitega interesa« kot pravne podlage: na podlagi razlogov v povezavi s svojim posebnim položajem imate pravico, da kadarkoli podate ugovor na obdelavo podatkov z naše strani, v primeru, da je pravna podlaga za to obdelavo »zakoniti interes«. Če uveljavite svojo pravico do ugovora, bomo prenehali obdelovati vaše podatke, razen če lahko v skladu z zakonskimi zahtevami dokažemo prepričljivo in utemeljeno podlago za nadaljnjo obdelavo, ki prevlada nad vašimi pravicami.

Umik soglasja: če ste nam podali soglasje za obdelavo osebnih podatkov, ga lahko kadarkoli umaknete z učinkom v prihodnosti. To ne vpliva na zakonitost obdelave vaših podatkov pred umikom soglasja.

Pravica do pritožbe pri nadzornem organu: če menite, da obdelava vaših podatkov krši veljavno zakonodajo, lahko pritožbo podate tudi pri pristojnem nadzornem organu. V ta namen se lahko obrnete na nadzorni organ za varstvo podatkov, ki je pristojen na območju vašega bivališča ali v vaši državi, ali na nadzorni organ za varstvo podatkov, ki je pristojen za nas.

Stopite v stik z nami: prav tako lahko v primeru morebitnih vprašanj o obdelavi vaših osebnih podatkov, vaših pravicah kot oseba, na katero se podatki nanašajo in/ali podeljenih soglasjih brezplačno stopite v stik z nami. Če želite uveljavljati svoje zgoraj navedene pravice, stopite v stik z nami prek e-pošte na naslovu xxxxxxxxxxxxxxxxxxxxx.xxxxxxxxxxxxx@xxxxxxx.xxx ali prek pošte na naslovu, ki je omenjen zgoraj v 1. odstavku. Ko stopite v stik z nami, zagotovite, da vas lahko jasno prepoznamo.

14. Varnost podatkov

Uporabljamo vse potrebne vrhunske tehnične in organizacijske ukrepe, da zagotovimo raven varnosti, ki je primerna glede na tveganje, v skladu z veljavnimi zakonskimi zahtevami.

15. Ponudbe tretjih oseb

Storitve drugih ponudnikov, do katerih najdete povezave v naših storitvah, so bile in so zasnovane s strani tretjih oseb, ki jih tudi izvajajo. Nimamo vpliva na obliko, vsebino in/ali delovanje teh storitev. Izrecno se želimo oddaljiti od vseh vsebin in storitev, do katerih vodijo te povezave. Upoštevajte, da lahko te storitve, kot so spletna mesta tretjih oseb, na vašo napravo namestijo piškotke ali zbirajo osebne podatke. Na to nimamo vpliva. V tem pogledu morate podatke po potrebi pridobiti neposredno pri ponudnikih teh storitev.

16. Različica

Velja najnovejša različica tega pravilnika o zasebnosti.

Zadnja posodobitev: 1. november 2019

Specifični pravilnik o zasebnosti

Portal Moj Porsche in trgovina Porsche Connect Store/spletno mesto Moj Porsche in Porsche Connect Store

V portalu Moj Porsche ali trgovini Porsche Connect na našem spletnem mestu Moj Porsche in Porsche Connect Store (v nadaljevanju imenovano »spletno mesto«) lahko rezervirate storitve Moj Porsche, storitve Porsche Connect, storitve Porsche Drive in funkcije na zahtevo ter aktivirate ustrezne licence. Zato morate biti registrirani na portalu Moj Porsche in imeti uporabniški račun Porsche ID. Odvisno od storitve lahko zgoraj navedene storitve uporabljate in upravljate prek našega spletnega mesta, različnih aplikacij Porsche in v svojem avtomobilu prek brezžične povezave, če je na voljo.

1. Posebne opombe o uporabi našega spletnega mesta

1.1 Zagotavljanje našega spletnega mesta

Dele našega spletnega mesta lahko uporabljate brez registracije. Vaše podatke lahko obdelujemo tudi, če spletno mesto uporabljate brez registracije.

1.1.1 Samodejno zbiranje podatkov

Ko prek svoje naprave dostopate do našega spletnega mesta,

bomo obdelovali naslednje podatke:

- datum in ura dostopa,

- trajanje obiska,

- vrsta naprave,

- uporabljen operacijski sistem,

- uporabljene funkcije,

- količina poslanih podatkov,

- vrsta dogodka,

- IP naslov,

- URL naslov napotitelja,

- ime domene.

Te podatke obdelujemo na podlagi člena 6(1)(f) Splošne uredbe o varstvu podatkov (»GDPR«) za zagotavljanje spletnega mesta, varovanje tehničnega delovanja spletnega mesta in v namen prepoznavanja in odpravljanja napak. To počnemo v skladu z našim ciljem, da omogočimo uporabo spletnega mesta in zagotavljamo neprekinjeno tehnično funkcionalnost. Ko dostopate do našega spletnega mesta, se ti podatki samodejno obdelajo. Če ne navedete teh podatkov, ne morete uporabljati našega spletnega mesta. Teh podatkov ne uporabljamo za določanje vaše identitete.

1.1.2 Obdelava podatkov za izboljšanje naših spletnih

izdelkov in storitev

Samodejno zbrane podatke, ki so navedeni v odstavku 1.1.1 obdelujemo tudi, da izboljšamo učinkovitost naših storitev, zagotavljamo njihovo razpoložljivost in optimiziramo uporabniško izkušnjo ter ocenimo, kako uporabniki uporabljajo spletno mesto, sestavljamo poročila o aktivnosti na spletnem mestu in zagotavljamo druge storitve, povezane z uporabo spletnega mesta.

Vaše podatke obdelujemo v skladu s členom 6(1)(f) Uredbe GDPR na podlagi našega zakonitega interesa za izvajanje in razpoložljivost naših izdelkov ter analizo vedenja uporabnikov našega spletnega mesta. Teh podatkov ne uporabljamo za določanje vaše identitete.

Kot del obdelave, opisane v tem dokumentu, shranjujemo tudi

piškotke. Za podrobnosti o tem glejte odstavek 1.1.3.

1.1.3 Piškotki

Ko obiščete naše spletno mesto, se lahko v vaši napravi shranijo tako-imenovani »piškotki« ali »piškotkom podobne tehnologije« – običajno majhne datoteke – ki zagotavljajo, da vam lahko ponudimo širok obseg funkcij, zagotovimo bolj prikladno uporabo spletnega mesta in optimiziramo svoje izdelke in storitve. Če ne dovolite uporabe piškotkov in/ali piškotkom podobnih tehnologij, lahko shranjevanje v napravi preprečite z uporabo ustreznih nastavitev v napravi in/ali v spletnem brskalniku, ali uporabite druge metode za podajo ugovora. Prosimo, upoštevajte, da lahko to omeji operabilnost in funkcionalnost naših izdelkov in storitev. Za podrobne informacije o naravi, obsegu, namenih, pravnih podlagah in možnostih za ugovor v povezavi z obdelavo podatkov s strani piškotkov in piškotkom podobnih tehnologij glejte naš pravilnik o piškotkih Porsche Smart Mobility za spletno mesto, do katerega lahko dostopate na xxxxx://xxxxxxx- xxxxx.xxxxxxx.xxx/xx/xx/x/xxxxxxx.

1.2 Dovoljenja za dostop do naprave

Za uporabo določenih funkcij boste morali morda dovoliti dostop

do svoje lokacije.

Dovoljenja podelite prostovoljno. Če želite uporabiti zadevne funkcije, pa morate podati ustrezna dovoljenja, saj teh funkcij drugače ne morete uporabljati.

Dovoljenja bodo ostala aktivna, razen če jih ponastavite tako, da deaktivirate ustrezno nastavitev v svoji napravi in/ali spletnem brskalniku.

1.3 Posebne storitve in funkcije

Pri uporabi našega spletnega mesta lahko prostovoljno navedete osebne podatke ali se registrirate za določene storitve ali funkcije. Ko se registrirate za in uporabljate spodaj opisane funkcije, bomo osebne podatke obdelali, kot je navedeno spodaj.

Predhodna registracija in ustvarjanje uporabniškega računa Porsche ID se zahtevata za uporabo storitev in funkcij na našem spletnem mestu, ki so navedene v odstavku 1.3.2. Za uporabo storitev in funkcij, navedenih v odstavku 1.3.3, predhodna registracija ni potrebna.

1.3.1 Postopek registracije in ustvarjanja uporabniškega računa Porsche ID

Za informacije o postopku registracije in ustvarjanja uporabniškega računa Porsche ID glejte odstavek 4.1 splošnega pravilnika o zasebnosti portala Moj Porsche in storitev Porsche Connect/infrastrukture digitalnih storitev Porsche.

1.3.2 Uporaba posameznih funkcij z registracijo/prijavo

Funkcije, ki so del naših izdelkov in storitev na našem spletnem mestu, ter osebni podatki, ki se v vsakem primeru obdelajo, skupaj z osnovnimi nameni in pravno podlago, so navedeni spodaj.

1.3.2.1 Rezervacija in aktivacija storitev, obdelava

podatkov za plačilo

Informacije o rezervaciji storitev prek našega spletnega mesta in z njimi povezano obdelavo lahko najdete v odstavku 5.1 splošnega pravilnika o zasebnosti portala Moj Porsche in storitev Porsche Connect/infrastrukture digitalnih storitev Porsche.

Po potrebi dodatne informacije o obdelavi osebnih podatkov za naše storitve, ki jih je treba rezervirati, posredujemo prek dodatnih specifičnih obvestil o zasebnosti za ustrezno storitev.

1.3.2.2 Uporaba storitev Moj Porsche in storitev Porsche Connect

Informacije o uporabi storitev Moj Porsche in storitev Porsche

Connect prek našega spletnega mesta lahko najdete v odstavku

5.2 splošnega pravilnika o zasebnosti portala Moj Porsche in storitev Porsche Connect /infrastrukture digitalnih storitev Porsche.

1.3.2.3 Zagotavljanje storitev in informacije o garanciji

Za uporabo te funkcije sta potrebna predhodna registracija in

ustvarjanje uporabniškega računa Porsche ID.

Da lahko informacije o vašem vozilu, trenutnih garancijah in odpoklicih prikazujemo v razdelku Moj Porsche na našem spletnem mestu, obdelujemo matične podatke o opremi in vozilu, kot so identifikacijska številka vozila, trenutne garancije, leto modela in slika modela, ki je prikazana na potrdilu o registraciji vozila.

Pravna podlaga za obdelavo vaših osebnih podatkov, v skladu s členom 6(1)(b) Uredbe GDPR, je izpolnitev obstoječe pogodbe med vami in nami.

1.3.2.4 Rezervacije servisnih terminov

Za uporabo te funkcije sta potrebna predhodna registracija in

ustvarjanje uporabniškega računa Porsche ID.

Če želite rezervirati servisne termine pri prodajalcih Porsche in servisnih podjetjih prek razdelka Moj Porsche na našem spletnem mestu, lahko ustreznim podjetjem, ki ste jih izbrali, na vašo zahtevo posredujemo podatke o stranki in podatke o vozilu. Če nam podelite soglasje v okviru zahteve za rezervacijo servisa, bomo vaše ime, naslov, telefonsko številko, e-poštni naslov, Porsche ID, identifikacijsko številko vozila, ki je navedena na potrdilu o registraciji vozila, model vozila, izbrane servisne termine in dodatno sporočilo glede vaše zahteve, kot tudi izbrane načine stika, za izvedbo ustrezne zahteve delili s prodajalcem ali izbranim servisnim podjetjem.

Prenos vaših osebnih podatkov v povezavi z ustrezno rezervacijo servisa se izvede samo enkrat; pravna podlaga prenosa je člen 6(1)(a) Uredbe GDPR, tj. vaše soglasje. Vašo rezervacijo servisa shranimo za izpolnjevanje obstoječe pogodbe med vami in nami v skladu s členom 6(1)(b) Uredbe GDPR.

1.3.3 Uporaba posameznih funkcij brez registracije/prijave

Funkcije na našem spletnem mestu in osebni podatki, ki so v vsakem primeru predmet obdelave, ter osnovni nameni in pravne podlage so navedeni spodaj.

1.3.3.1 Stik prek klepeta v živo

Predhodna registracija in ustvarjanje uporabniškega računa

Porsche ID se za uporabo te funkcije ne zahtevata.

Na določenih delih spletnega mesta ponujamo klepet v živo kot način za vzpostavitev stika in prejemanje nasvetov. Z uporabo klepeta v živo lahko prek besedilnih sporočil komunicirate z enim od naših svetovalcev. Ko odprete in uporabljate klepet v živo, vaš brskalnik takoj na začetku iz tehničnih razlogov samodejno prenese naslednje podatke, ki jih hranimo ločeno od drugih podatkov, katere lahko navedete v drugih okoliščinah:

- datum in ura dostopa,

- trajanje obiska našega spletnega mesta,

- vrsta internetne povezave, vključno z različico,

- uporabljen operacijski sistem,

- količina poslanih podatkov,

- vrsta dogodka,

- IP naslov.

Pravna podlaga za to obdelavo podatkov je člen 6(1)(f) Uredbe GDPR, in sicer naš zakoniti interes varovati in vzdrževati delovanje in varnost naših izdelkov in storitev ter odpraviti napake. V tem okviru podatke obdelujemo tudi – brez določanja identitete določene osebe – v analitične namene.

Če nam prek klepeta v živo posredujete dodatne osebne podatke, to storite prostovoljno. Kadar bomo za odpravo vaše težave potrebovali osebne podatke, vas bomo o tem obvestili in vas prosili za njih. Besedila, ki jih med klepeti v živo vnesete v vnosno polje, se v našem imenu shranijo na strežnik zunanjega ponudnika storitev. Pravna podlaga za to obdelavo podatkov je člen 6(1)(b) Uredbe GDPR.

2. Vaše pravice kot osebe, na katero se podatki nanašajo

Kot oseba, na katero vpliva obdelava podatkov, imate določene pravice. Še posebej lahko kadarkoli ugovarjate uporabi piškotkov ali piškotkom podobnih tehnologij. Za podrobnosti o tem glejte naš pravilnik o piškotkih Porsche Smart Mobility za spletna mesta, ki je na voljo na xxxxx://xxxxxxx- xxxxx.xxxxxxx.xxx/xx/xx/x/xxxxxxx.

V povezavi z dodatnimi pravicami, ki jih imate, se sklicujemo tudi na ustrezne podrobnosti, navedene v 13. odstavku našega splošnega pravilnika o zasebnosti portala Moj Porsche in storitev Porsche Connect/infrastrukture digitalnih storitev Porsche, ki si ga lahko preberete na xxxxx://xxxxxxx- xxxxx.xxxxxxx.xxx/xx/xx/x/xxxxxxx.

3. Spremembe tega pravilnika o zasebnosti in različice

Pridržujemo si pravico, da spremenimo ta specifični pravilnik o zasebnosti. Trenutno veljavna različica pravilnika o zasebnosti je vedno na voljo na xxxxx://xxxxxxx- xxxxx.xxxxxxx.xxx/xx/xx/x/xxxxxxx.

Različica: 1. 11. 2019

Porsche Smart Mobility

Pravilnik o piškotkih za spletna mesta

Obseg

Ta pravilnik o piškotkih za spletna mesta velja poleg splošnega pravilnika o zasebnosti za portal Moj Porsche in storitve Porsche Connect/infrastrukturo digitalnih storitev Porsche ter specifičnih pravilnikov o zasebnosti in, kjer je primerno, nadaljnjih specifičnih obvestil o zasebnosti zadevnih storitev v obliki spletnih mest (v nadaljevanju se takšne storitve imenujejo »spletno mesto«) in opisuje vrsto, obseg, namen in pravno podlago, kot tudi možnosti za ugovor na obdelavo podatkov s strani piškotkov in drugih tehnologij, ki so podobne piškotkom (v nadaljevanju se takšne storitve skupno imenujejo »piškotki«). Poleg tega splošni pravilnik o zasebnosti za portal Moj Porsche in storitve Porsche Connect/infrastrukturo digitalnih storitev Porsche ter specifični pravilniki o zasebnosti in, kjer je primerno, nadaljnja specifična obvestila o zasebnosti zadevnih storitev v obliki spletnih mest, veljajo za vse druge podatke. Datum: 1. 11. 2019.

Kaj so piškotki?

Piškotke uporabljamo, da vam lahko ponudimo širok obseg funkcij, da prepoznamo vaše preference, da lahko zagotovimo bolj priročno uporabo našega spletnega mesta in da lahko optimiziramo naše izdelke in storitve. To so običajno majhne besedilne datoteke, ki se s pomočjo vašega spletnega brskalnika shranijo v vaš računalnik.

Kategorije piškotkov

Piškotke uporabljamo v različne namene in za različne funkcije. Razlikujemo jih glede na to, ali je njihova uporaba tehnično zahtevana (tehnična nujnost), kako dolgo jih hranimo in uporabljamo (obdobje hranjenja) in glede na to, ali je piškotek naložilo naše spletno mesto ali tretje osebe, ter pri katerem ponudniku je bil piškotek naložen (v nadaljevanju skupno imenovan

»ponudnik storitev«).

Tehnična nujnost

Tehnično nujni piškotki: določene piškotke uporabljamo, ker so nujno potrebni za zagotavljanje, da naše spletno mesto in njegove funkcije pravilno delujejo. Ti piškotki se samodejno nastavijo, ko obiščete spletno mesto ali izvedete določeno funkcijo, razen če nastavitve vašega brskalnika preprečujejo uporabo piškotkov.

Piškotki, ki niso tehnično nujni: piškotki, ki niso tehnično nujni, se na primer uporabljajo za izboljšanje prikladnosti in učinkovitosti našega spletnega mesta ali za shranjevanje vaših nastavitev. Piškotke, ki niso tehnično nujni, uporabljamo tudi za pridobivanje informacij o pogostosti uporabe določenih delov našega spletnega mesta, tako da jih lahko v prihodnosti glede na vaše potrebe prilagodimo po meri. Piškotkov, ki niso tehnično nujni, ne začnemo shranjevati, dokler s klikom v ustrezno polje ne potrdite, da sprejemate naše obvestilo o piškotkih in še naprej uporabljate naše spletno mesto.

Obdobje shranjevanja

Sejni piškotki: večina piškotkov je zahtevanih zgolj med vašim obiskom trenutnega spletnega mesta ali vašo sejo, nato pa se izbrišejo ali postanejo neveljavni, takoj ko zapustite naše spletno mesto ali vaša trenutna seja poteče (tako imenovani »sejni piškotki«). Sejni piškotki se na primer uporabljajo za shranjevanje določenih informacij med vašo sejo, kot sta registracija na spletnem mestu ali vsebina nakupovalne košarice.

Trajni piškotki: piškotke le redko hranimo daljše časovno obdobje, na primer da vas lahko v prihodnosti prepoznamo in dostopamo do vaših nastavitev, ko ponovno obiščete spletno mesto. To vam omogoča hitrejši in prikladnejši dostop do naših spletnih mest, brez potrebe po tem, da ponovno izberete določene nastavitve, kot na primer želeni jezik. Trajni piškotki se samodejno izbrišejo po predhodno določenem časovnem obdobju od vašega obiska domene ali spletnega mesta, na katerem je bil piškotek uporabljen.

Začasni piškotki: ti piškotki se uporabljajo za komunikacijo med različnimi notranjimi strežniki družbe Porsche. Vsi se nastavijo ob začetku uporabniške interakcije in ob koncu izbrišejo. Začasnim piškotkom je med interakcijo dodeljena edinstvena identifikacijska številka, ki ne vsebuje določljivih podatkov o stranki ali uporabniku.

Ponudnik piškotkov

Piškotki ponudnikov: ko obiščete spletno mesto, piškotke v vaš brskalnik običajno naložijo upravljavci našega spletnega mesta.

Piškotki tretjih oseb: tako imenovane »piškotke tretjih oseb« pa naložijo in uporabljajo druge osebe ali spletna mesta, na primer ponudniki orodij za spletno analitiko. Več informacij o spletni analitiki in merjenju števila obiskovalcev lahko najdete v nadaljnjem besedilu tega pravilnika o piškotkih. Tretje osebe lahko piškotke uporabljajo tudi za prikazovanje oglasov ali vključevanje vsebin z družabnih omrežij, na primer prek vtičnikov za družabna omrežja.

Uporaba piškotkov za spletno analitiko in merjenje števila

obiskovalcev

V namene spletne analitike in merjenja števila obiskovalcev

uporabljamo naslednje storitve:

Uporabljamo Google Analytics, storitev za izvajanje spletne analitike, ki jo zagotavlja Google Ireland Limited, Google Building Gordon House, 0 Xxxxxx Xx, Xxxxxx, X00 X0X0, Irska (»Google«). Storitev Google Analytics uporablja piškotke tretjih oseb za prepoznavo pogostosti uporabe določenih delov našega spletnega mesta in preferenc. Podatki, ki jih piškotek ustvari o vaši uporabi spletnega mesta (vključno z vašim skrajšanim IP naslovom), bodo posredovani in shranjeni v strežniku, s katerim v Združenih državah Amerike upravlja Google. Google bo te podatke v našem imenu uporabil za ocenjevanje vaše uporabe spletnega mesta, sestavljanje poročil o aktivnosti na spletnem mestu v našem imenu in zagotavljanje drugih storitev v povezavi s spletnim mestom in uporabo interneta.

Pravna podlaga za uporabo storitev za spletno analitiko in merjenje števila obiskovalcev, kot je storitev Google Analytics, je člen 6(1)(f) Splošne uredbe o varstvu podatkov (»GDPR«); naš zakoniti interes izvira iz zgoraj navedenih namenov, še posebej za izvajanje analize, optimizacijo in učinkovito delovanje našega spletnega mesta.

Izbris piškotkov in ugovor njihovi uporabi

Za uporabo spletnega mesta ni treba sprejeti piškotkov; če ne želite, da se piškotki shranjujejo v vaši napravi, lahko v sistemskih nastavitvah brskalnika onemogočite ustrezno možnost. Prav tako lahko kadarkoli izbrišete predhodno shranjene piškotke v napravi.

Page 8 of 21

Če piškotkov ne sprejmete, pa lahko to povzroči omejeno

funkcionalnost spletnega mesta.

Poleg tega lahko v primeru, da ne želite uporabljati analitike spletnega mesta, v dodatku brskalnika onemogočite uporabo storitve Google Analytics. Brskalnik lahko prenesete tukaj: xxxx://xxxxx.xxxxxx.xxx/xxxxxx/xxxxxxxx?xxxxx.

V tem primeru se v vašo napravo shranijo informacije o »zavrnitvi sodelovanja«, ki se uporabljajo za prepoznavanje vašega izklopa storitve Google Analytics. Upoštevajte, da bodo te informacije o zavrnitvi sodelovanja storitev Google Analytics deaktivirale samo v napravi in brskalniku, v katerem so bile nameščene.

Če iz naprave izbrišete piškotke, boste morali zavrnitev morda ponovno namestiti. Namesto uporabe dodatka za brskalnik lahko zbiranje podatkov s strani storitve Google Analytics, na primer v mobilnih napravah, preprečite tudi tako, da kliknete naslednjo

povezavo: xxxx://xxxxxx.xxxxxxxxxxxxxxxxxx.xxx/?xx0#!/. To nastavi piškotek za zavrnitev sodelovanja, ki preprečuje zbiranje vaših podatkov v prihodnosti. Piškotek za zavrnitev sodelovanja velja samo v brskalniku, ki ste ga uporabili za izbiro piškotka, in samo na našem spletnem mestu, shrani pa se v vašo napravo. Če izbrišete piškotke brskalnika, morate ponovno nastaviti piškotek za zavrnitev sodelovanja.

Prav tako lahko v svoji napravi vklopite funkcijo »Ne sledi«. Ko je ta funkcija omogočena, vaša naprava ustrezno storitev obvesti, da sledenje ni dovoljeno.

Še posebej se lahko pri dostopu do našega spletnega mesta shranijo naslednji piškotki:

Seznam piškotkov

Portal Moj Porsche in trgovina Porsche Connect Store/spletno mesto Moj Porsche in Porsche Connect Store

Ime piškotka	Tehnično nujen	Obdobje shranjevanja	Ponudnik piškotka	Namen in interes	Pravna podlaga
CIAM.s	Da	Začasni piškotek	Dr. Ing. h.c. F. Porsche AG	Piškotek je potreben za preverjanje, ali brskalnik uporabnika podpira piškotke.	Člen 6(1)(f) Uredbe GDPR
CIAM.m	Da	Sejni piškotki	Dr. Ing. h.c. F. Porsche AG	Piškotek je potreben za preverjanje pristnosti uporabnika.	Člen 6(1)(f) Uredbe GDPR
CIAM.h	Da	Sejni piškotki	Dr. Ing. h.c. F. Porsche AG	Piškotek je potreben za shranjevanje seje uporabnika in prijave v portal Moj Porsche.	Člen 6(1)(f) Uredbe GDPR
CIAM.status	Da	Sejni piškotki	Dr. Ing. h.c. F. Porsche AG	Piškotek je potreben za nadzor stanja seje uporabnika na portalu Moj Porsche.	Člen 6(1)(f) Uredbe GDPR
pcc.cookieAcceptance	Da	Trajni piškotek (obdobje shranjevanja: 1 leto)	Dr. Ing. h.c. F. Porsche AG	Piškotek v brskalnik shrani odločitev uporabnika, ali se lahko piškotki shranjujejo v brskalnik.	Člen 6(1)(f) Uredbe GDPR
nonce.*	Da	Začasni piškotek	Dr. Ing. h.c. F. Porsche AG	Piškotek v strežnik začasno shrani odločitev uporabnika, ali se lahko piškotki shranjujejo v brskalnik.	Člen 6(1)(f) Uredbe GDPR
PF	Da	Sejni piškotek	Dr. Ing. h.c. F. Porsche AG	Piškotek je potreben za notranje preverjanje pristnosti uporabnika med različnimi strežniki Porsche.	Člen 6(1)(f) Uredbe GDPR
CIAM.pcc	Da	Sejni piškotek	Dr. Ing. h.c. F. Porsche AG	Piškotek je potreben za shranjevanje seje uporabnika in prijave v portal Moj Porsche.	Člen 6(1)(f) Uredbe GDPR
f5_cspm	Da	Sejni piškotek	Dr. Ing. h.c. F. Porsche AG	Piškotek je potreben, da uporabnika prek programa za uravnavanje obremenitve usmeri na posredniški strežnik.	Člen 6(1)(f) Uredbe GDPR
_utma	Ne	Trajni piškotek (obdobje shranjevanja: 2 leti)	Google	Piškotek shrani število obiskov uporabnika za storitev Google Analytics.	Člen 6(1)(f) Uredbe GDPR
_utmt	Ne	Sejni piškotek	Google	Piškotek shrani vrsto uporabnikove zahteve za storitev Google Analytics. Razlikuje med dogodki, transakcijami in elementi.	Člen 6(1)(f) Uredbe GDPR
_utmb	Ne	Sejni piškotek	Google	Piškotek shrani trajanje seje uporabnika za storitev Google Analytics.	Člen 6(1)(f) Uredbe GDPR
_utmz	Ne	Sejni piškotek	Google	Piškotek shrani stran za napotitev, prek katere je uporabnik obiskal portal Moj Porsche, za storitev Google Analytics.	Člen 6(1)(f) Uredbe GDPR
_utmv	Ne	Sejni piškotek	Google	Piškotek združi shranjene podatke za storitev Google Analytics, tako da jih lahko družba Porsche AG uporabi v posameznih, anonimiziranih poročilih.	Člen 6(1)(f) Uredbe GDPR
NREUM	Ne	Sejni piškotek, ki se izbriše, ko zaprete brskalnik.	New Relic Inc.	Piškotek se ustvari samo v brskalnikih, ki ne podpirajo vmesnika Navigation Timing API. Če brskalnik podpira vmesnik Navigation Timing API, je mogoče začetni čas krmarjenja določiti z uporabo izvornega vmesnika.	Člen 6(1)(f) Uredbe GDPR
NRAGENT	Ne	Sejni piškotek, ki se izbriše, ko zaprete brskalnik.	New Relic Inc.	Piškotek se uporablja za komunikacijo med metrikami končnega uporabnika zbiralnika New Relic in agenti, ki se izvajajo v povezani spletni aplikaciji. Žeton prepozna in poveže sledi transakcij na nivoju aplikacije z ustreznimi sledmi brskalnika.	Člen 6(1)(f) Uredbe GDPR
JSESSIONID	Ne	Sejni piškotek, ki se izbriše, ko zaprete brskalnik.	New Relic Inc.	Piškotek se uporablja za shranjevanje identifikatorja seje, tako da lahko New Relic nadzira število sej določene aplikacije. Vrednost piškotka ustvari Jetty.	Člen 6(1)(f) Uredbe GDPR

pcc-pers	Da	Sejni piškotek	Dr. Ing. h.c. F. Porsche AG	Piškotek se uporablja za shranjevanje identifikatorja seje, tako da lahko trgovina Porsche Connect Store obdela vašo sejo. Vrednost piškotka ustvari program za uravnavanje obremenitve.	Člen 6(1)(f) Uredbe GDPR
yCluster	Ne	Sejni piškotek	Dr. Ing. h.c. F. Porsche AG	Piškotek se uporablja za shranjevanje identifikatorja seje, tako da lahko trgovina Porsche Connect Store obdela vašo sejo. Vrednost piškotka ustvari aplikacija.	Člen 6(1)(f) Uredbe GDPR

Porsche Smart Mobility GmbH General Privacy Policy

My Porsche and Porsche Connect Services / Porsche Digital Service Infrastructure

We, Porsche Smart Mobility GmbH (hereinafter “we” or “PSM GmbH”), are delighted at your use of My Porsche, our Porsche Connect services and other digital offerings from us (hereinafter individually or collectively also “Services” and collectively “Porsche Digital Service Infrastructure”) and at your interest in our company and our products. Your privacy is important to us. We take protecting your personal data and handling this data confidentially very seriously. Processing of your personal data takes place exclusively within the scope of the statutory provisions of data protection and privacy law, particularly the EU General Data Protection Regulation (hereinafter “GDPR”). This Privacy Policy provides you with information on the processing of your personal data and your rights as a data subject within the scope of your use of our Services. For information on the individual Services, please see the Specific Privacy Policy and, where applicable, the further specific privacy notices pertaining to the relevant Service.

Where we link to this Privacy Policy from external social media sites, the terms and conditions that follow apply only to the extent that the data processing operations within the scope of such social media sites do in fact lie within our sphere of responsibility and no information that is more specific – and thus takes precedence – regarding data protection and privacy is provided within the scope of such social media sites.

1. Controller and data protection officer; contact

Unless expressly stated otherwise in this General Privacy Policy, a Specific Privacy Policy based on it or, where applicable, the further specific privacy notices pertaining to the specific Service, the controller responsible for data processing within the meaning of the laws on data protection and privacy is:

Porsche Smart Mobility GmbH Xxxxxxxxxxxx 0

70435 Stuttgart Germany

Email: xxxxxxxxxxxxx@xx.xxxxxxx.xxx

Should you have questions or suggestions regarding data protection or privacy, please feel free to contact us.

You can reach our data protection officer as follows: Porsche Smart Mobility GmbH

Data Protection Officer

Xxxxxxxxxxxx 0

70435 Stuttgart Germany

Contact: xxxxxxxxxxxxxxxxxxxxx.xxxxxxxxxxxxx@xxxxxxx.xxx

2. Subject-matter of data protection

The subject-matter of data protection is the protection of personal data. This means all information concerning an identified or identifiable natural person (known as the “data subject”). This includes information such as name, postal address, email address or phone number, as well as information that necessarily arises during the use of our Porsche Digital Service Infrastructure.

3. Nature, scope, purposes and legal bases of data processing in the case of the Porsche Digital Service Infrastructure

This General Privacy Policy provides you with an overview of the nature, scope, purposes and legal bases of the data processing within the scope of the registration, creation and use of your Porsche ID user account as well as the booking and use of our Services on the basis of your Porsche ID user account. You will also find in the text that follows information on data protection and privacy, such as on the recipients of personal data, data processing in third countries and your rights as a data subject, which applies in general within the scope of the use of the Porsche Digital Service Infrastructure. For more detailed information on the processing of personal data in relation to the use of individual Services, the relevant legal bases and specific rights of data subjects with regard to the relevant Service, please also see the relevant Specific Privacy Policy and, where applicable, the further specific privacy notices pertaining to the relevant Service.

4. Porsche ID user account

To use the Porsche Digital Service Infrastructure and the Services offered within it in full, it is necessary to register and create a Porsche ID user account in My Porsche. After completing the registration process and creating your Porsche ID user account you will also receive your Porsche ID (username for the Porsche ID user account). During registration and when creating and using your Porsche ID user account personal data is processed and may be transferred to third parties as depicted hereinafter in order to fulfil our contractual obligations in this context. Except where indicated otherwise, we carry out all processing operations described in this section in order to perform the contract existing between you and us on the basis of Article 6(1)(b) GDPR.

4.1 The registration process and creating your Porsche ID user account

You can choose one of two ways to register and create your Porsche ID user account:

4.1.1 Invitation by an authorised dealer

If you wish, your authorised dealer will enter the personal data you have provided for you via the dealer’s access to our systems. You will then receive a link by email, for example, that you will have to use to confirm your registration and the creation of your Porsche ID user account. Please note that the authorised dealers are independent companies and we have no influence over them. A second factor will be used for additional verification, for example a code sent via text message that you then enter as part of the process of registering and creating your Porsche ID user account.

4.1.2 Self-registration

If you have not registered and created your Porsche ID user account via an authorised dealer, you can register and create your Porsche ID user account yourself and enter your personal data independently. In selected countries you can also add a vehicle and use further digital Services for which vehicle ownership is required. To do so you will also have to upload a copy of an identification document and proof of ownership and, if you are not the owner of the vehicle, authorisation from the vehicle owner after entering your vehicle identification number. These documents will be reviewed based on our verification criteria. As proof of successful verification we also store the names, dates of birth, places of birth, addresses and validity dates for the documents as shown in the relevant identification documents and

the vehicle identification numbers, owner names and addresses shown in the proof of ownership. Once verification is complete the copies of the documents are deleted. If you add a vehicle and a specific vehicle is assigned to you under your Porsche ID user account as a result, there is what is known as a vehicle link (hereinafter “Vehicle Link”). After a successful review, you will receive a link by email, for example, that you will have to use to confirm your registration and the creation of your Porsche ID user account. A second factor will be used for additional verification, for example a code sent via text message that you then enter as part of the process of registering and creating your Porsche ID user account.

Self-registration requires that you upload pictures from your device. This means you will be asked for authorisation to access your device’s camera or photo library. Granting authorisation is voluntary. However, if you wish to use the self-registration feature, granting the relevant authorisation is required, as you will be unable to use self-registration otherwise. The authorisation remains active until you reset it in your device and/or internet browser by deactivating the relevant setting.

(a) Required information when registering and creating your Porsche ID user account

When registering and creating your Porsche ID user account you are required (in the case of self-registration) to enter your email address, a password, your name and any suffixes, contact and address information, mobile phone number, email address and, where applicable, the language in which you wish to communicate with us, or (in the case of registration and creation of your Porsche ID user account via an authorised dealer) to confirm this personal data during the process of registering and creating your Porsche ID user account. This personal data is required in order to set up and manage your Porsche ID user account for you so that you can use the full range of our Services offered within the scope of the Porsche Digital Service Infrastructure. In selected countries, you can also use our offerings as a prospective customer. In this case all you are required to provide is your name and email address and a password. We also need this and, where applicable, further personal data not least in order to be able to respond to requests, questions and criticism. In addition we store the time of your most recent log-in. During registration and creation of your Porsche ID user account we perform a plausibility check of your name and address information.

(b) Voluntary information when registering and creating your Porsche ID user account

When registering and creating your Porsche ID user account you also have the option to voluntarily enter further information, such as additional name information (academic titles, etc.), company contact information, date of birth, other phone numbers, credit card information (which is stored exclusively with the payment service provider) and your vehicle registration number and a personal vehicle name. In addition you can provide information on your interests and preferences and your desired contact channels. Please note that this information is not required in order to register and create your Porsche ID user account, and it is entirely up to you whether you wish to communicate this personal data to us.

4.2 Porsche Digital Service Infrastructure: Data processing after registration and creation of your Porsche ID user account

If you have registered and created your Porsche ID user account we will share fundamental information regarding your Porsche ID user account and your vehicles with Porsche dealers that provide service in order to be able to provide you with service via our dealer organisation as well, as needed. This is done in order to perform the contract with you on the basis of Article 6(1)(b) GDPR. To this end, we will transfer not only your vehicle identification number, but also your username (Porsche ID), the technical

and/or sales-related availability of Services and product offerings for your Porsche ID user account or vehicle and relevant events within the scope of the creation, modification or deletion of your Porsche ID user account, links to vehicles, the selection of dealers or the activation or deactivation of Services.

If you have selected an authorised dealer and granted your consent, the personal data stored in your Porsche ID user account, particularly contact information, customer service, contract and Service information and information on your interests, vehicles and Services used, will also be shared with the authorised dealer and synchronised with any personal data concerning you that may be stored by the authorised dealer. If you no longer wish this sharing of data to take place in the future, you can adjust the user settings for your Porsche ID user account accordingly. The aforementioned personal data will no longer be shared with the authorised dealer from then on. The legal basis for the processing of your personal data in this context is your consent pursuant to Article 6(1)(a) GDPR.

4.3 Deleting your Porsche ID user account

If you delete your Porsche ID user account, the personal data stored in your Porsche ID user account will also be erased upon termination of the contractual relationship, but not before the end of the term of your existing Service licences. To the extent that personal data must be stored for legal reasons, this data will be blocked (this is known as “restriction of processing”). The personal data is then no longer available for further use, particularly for the use of Services. The Services may no longer function in full or at all as a result. You will then no longer be able to use the Porsche Digital Service Infrastructure in full either. If further controllers within the Porsche group of companies and its sales organisation process personal data on their own responsibility, the processing of this personal data will not be affected by this. To the extent that personal data has been shared with a dealer of your choice based on your consent pursuant to Article 6(1)(a) GDPR, we will notify the dealer of the deletion of your Porsche ID user account.

5. Central Services

5.1 Booking and activation of Services; handling of payment information

You can book individual or multiple My Porsche Services and Porsche Connect Services and activate Service licences. When selecting the relevant Service or Service package you can also view the relevant information included in the offer details on the processing of personal data within the scope of the Services in question. To perform and fulfil a booking and the contractual relationship associated with it we process not only the relevant booking information, but also your personal data that has been collected during the process of registering and creating your Porsche ID user account. You can change your billing address before the booking process is concluded. In this case we will use this address information that you provide for purposes of billing and settling the account.

We contract with a payment service provider to handle payments for paid Services within the scope of My Porsche, Porsche Connect and Porsche Drive. To this end, we process your credit card information as well as the relevant payment information and your IP address. For example, during the process of booking paid Services we transfer the invoiced amount, your IP address and a unique transaction key that can be used to allocate your payment for the purposes of handling payment. The management of your credit card information and the handling of payment are carried out via systems of the payment service provider on behalf of PSM GmbH. When you enter your credit card information this takes place directly via an entry field of the payment service provider, which encrypts this information independently on your device. The encrypted information is subsequently transferred by us to the payment service provider, where it is stored and used for your

payment. The legal basis for this processing is the performance of a contract pursuant to Article 6(1)(b) GDPR.

Exclusively for the purpose of accounts receivable management (including compliance checks, to the extent required by law) and to perform credit checks, the payment service provider used processes your customer and contact information (name, address, email address, Porsche Connect customer number; if applicable, company name and affiliated companies) and the vehicle identification number shown in the proof of ownership on our behalf. The legal basis for the processing of the personal data mentioned for the purposes stated above is, pursuant to Article 6(1)(c) GDPR, compliance with a legal obligation to which we are subject or, pursuant to Article 6(1)(f) GDPR, our legitimate interest in complying with legal requirements.

After the booking is complete, you can activate the Services. This will store your use authorisation in the system and cause the list of available Services to be updated accordingly.

To use certain Services (such as charging station offers), a personalised card containing RFID chips (Porsche ID Card, Porsche Charging Card) is sent out by mail in numerous countries where the Services are offered when a product is purchased. An identification number is stored on this card; this number can be used to associate the card with your Porsche ID user account. No personal data other than the identification number, particularly not your name or address, is stored digitally on the card itself. If the card is lost, you can block it within your Porsche ID user account.

Once delivered, the Porsche ID Card can be used directly in dealings with supported infrastructure (such as public charging stations).

Unless otherwise indicated, we carry out the processing operations described in this section in order to perform our contract with you on the basis of Article 6(1)(b) GDPR.

5.2 Use of the My Porsche Services and Porsche Connect Services

You can use the My Porsche Services and Porsche Connect Services that have been booked, depending on the Service, in your vehicle (to the extent available for your vehicle) via mobile radio connection or via further devices in My Porsche or your Porsche Connect app and, where applicable, also from multiple or all access points. To this end, your vehicle or the relevant device will connect to the Porsche Digital Service Infrastructure.

When you use the Services booked via My Porsche or the Porsche Connect Store in your vehicle or on other devices, we process personal data concerning you for the purposes of enabling the use of the Services, for support purposes and for further, specifically defined purposes. Unless otherwise indicated, we process your personal data only within the scope necessary to enable the use of the relevant My Porsche Service or Porsche Connect Service.

When you use the individual My Porsche Services or Porsche Connect Services the following categories of personal data may be processed, for example, depending on how the specific Service works:

j) identification information, such as the vehicle identification number, your Porsche ID and the device and system IDs for your devices and mobile radio modules, which is needed to identify you personally, your device or your vehicle in order to establish connections, use Services or access content;

k) authorisation information, including that the vehicle or the relevant device has been activated for the relevant Porsche Connect Service, which can be linked to your personal data that you entered during the process of registering and creating your Porsche ID user account;

l) login information that is needed if you wish to use services from other providers that require a login in your vehicle or on other devices;

m) communication information that is required in order to establish a connection between your vehicle and/or other devices and our servers or the servers of third- party providers of content for Porsche Connect Services;

n) location and movement information, such as GPS or speed data, that is needed in order to use location- based content;

o) language information that enables voice control and voice entries in certain Porsche Connect Services. Voice data is transferred to us from the vehicle or a device as recordings for the purpose of conversion to text. The text that is then generated by a service provider is transferred back to the vehicle and the recording is then deleted at our end;

p) contact information that is used in communication services, for example to send email or text messages;

q) billing data, such as individual connection records regarding charging processes. We may combine this information with your address and payment information for individual billing purposes;

r) further content that must be shared with us or with service providers in order to be able to provide a Service for you.

For detailed information on which personal data is processed within the scope of which Service, please see the relevant Service descriptions at xxxxx://xxxxxxx-xxxxx.xxxxxxx.xxx/xx/xx/.

Unless otherwise mentioned here, in one of the Specific Privacy Policies or, where applicable, in the further specific privacy notices pertaining to the relevant Service, we process your personal data in each case on the basis of Article 6(1)(b) GDPR in order to provide you with the Services in this context and perform the contract associated therewith.

5.3 Use of services of a third-party provider

If you use services provided by a third-party provider with which you have a contractual relationship of your own, content of these services may be displayed in your vehicle or on your device and information may be shared between your vehicle or device and the service provider in question.

We have no influence over the processing of data by this third- party provider or the location of the data processing. Therefore please see the relevant third-party provider’s separate privacy notices for information on the nature, scope and purpose of the processing of personal data with regard to the relevant service.

We transfer the necessary personal data to the relevant third-party provider on the basis of Article 6(1)(b) GDPR to perform the contract existing between you and us.

6. Safeguarding legitimate interests

To the extent that we process your personal data to safeguard our legitimate interests, this takes place in addition to the data processing operations and purposes described in this General Privacy Policy, the Specific Privacy Policies or, where applicable, the further specific privacy notices pertaining to the relevant Service within the scope of the specific Service particularly against the background of the following interests:

10. further development of products, services and customer service offerings as well as other measures to manage business transactions and processes;

11. improvement of product quality, elimination of errors and disruptions, including by means of analysis of vehicle data and customer feedback;

12. processing of data in a central prospective customer and customer care platform as well as upstream and downstream systems for customer loyalty and sales purposes to provide individual care to customers and prospective customers;

13. handling of warranty and service cases, processing of inquiries and other requests submitted by prospective customers and customers outside of contracts;

14. analysis of demand and customer segmentation, e.g. calculation and evaluation of affinities, preferences and customer potential;

15. risk management and coordination of recall campaigns;

16. credit checks, by means of sharing data with credit bureaus (e.g. SCHUFA);

17. ensuring legal compliance, preventing and protecting against legal violations (especially criminal acts), assertion of and defending against legal claims;

18. ensuring the availability, operation and security of technical systems and technical data management.

The relevant data processing takes place on the basis of Article 6(1)(f) GDPR in this regard.

7. Consent

Should you grant us consent to certain data processing operations, this consent is always associated with a specific purpose; the purposes arise in each case from the content of the specific declaration of consent. In this case, the processing of data takes place on the basis of Article 6(1)(a) GDPR. If you do not consent, we are not able to comply with your request that is covered by the consent. You can withdraw consent, once granted, at any time without this affecting the lawfulness of processing that has taken place based on consent before its withdrawal.

On the basis of any consent that may have been granted by you, the companies listed in the declaration of consent may use the data for specific purposes, e.g. to provide individual care for customers and prospective customers, and may contact you via your desired communication channels.

If we use your data to provide individual care for customers and prospective customers within this scope, this takes place in order to provide you with an exciting brand and customer care experience with Porsche and to make our communications and interactions with you as personal and relevant as possible. Which of your data is specifically used to provide individual care for customers and prospective customers depends in particular on which data has been collected on the basis of inquiries, orders and advising (e.g. when purchasing Porsche products) and which data (e.g. your personal interests) you have provided at the relevant contact points (e.g. via this website or at the Porsche Zentrum).

In these cases, the specific scope and intended purpose of the consent granted by you arise from the wording of the declaration of consent at the point of contact.

8. Recipients of personal data

Internal recipients: Within PSM GmbH access is restricted to those persons who require it for the specific purposes mentioned.

External recipients: We do not disclose your personal data to external recipients outside PSM GmbH except where necessary in order to provide and carry out the relevant Service, where there is another legal authorisation or where we have your consent to do so.

External recipients may be the following:

a) Processors:

Dr. Ing. h.c. F. Porsche AG or its affiliates or external service providers with which we contract for the provision of services, for example in the areas of technical infrastructure and service/maintenance for the offerings of PSM GmbH or the provision of content. We select these processors carefully and subject them to regular reviews to ensure that your privacy is safeguarded. The service providers are not permitted to use the personal data other than for the purposes specified by us and according to our instructions.

b) Public bodies:

Government agencies and state institutions, such as tax authorities, public prosecutors’ offices or courts, to which we transfer (and/or are required to transfer) personal data for mandatory legal reasons or to safeguard legitimate interests. In these cases the transfer takes place on the basis of point(s) (c) and/or (f) of Article 6(1) GDPR.

c) Private bodies

Porsche dealers and service businesses, cooperation partners, service providers or persons to which or whom personal data is transferred on the basis of consent, to perform a contract with you or to safeguard legitimate interests, such as Porsche centres and Porsche service centres, financing banks, providers of further services or transportation service providers. In these cases the transfer takes place on the basis of point(s) (a), (b) and/or (f) of Article 6(1) GDPR.

9. Data processing in third countries

If data is transferred to bodies whose registered office or location of data processing is not located in a Member State of the European Union or another state that is a signatory to the Agreement on the European Economic Area, we ensure before forwarding the data that, apart from in exceptional cases permitted by law, there is either an adequate level of data protection at the recipient’s end (e.g. through an adequacy decision by the European Commission, appropriate safeguards such as self-certification by the recipient under the EU-US Privacy Shield or an agreement on “EU standard contractual clauses” with the recipient) or that you grant your consent to the transfer of the data.

You can obtain an overview of the recipients in third countries and a copy of the specific provisions that have been agreed in order to ensure an adequate level of data protection from us. To do so, please use the information contained in section 1 of this General Privacy Policy.

10. Collection of data by third parties

We do not only process personal data that we receive from you directly. We also receive some personal data from third parties to the extent that we have a legal basis for this.

For details regarding collection of data by third parties, please see the Specific Privacy Policies and, where applicable, the further specific privacy notices pertaining to the relevant Service.

11. Automated decision-making and profiling

We do not use any automated decision-making pursuant to Article

22 GDPR to prepare for, establish and/or carry out business relationships. To the extent that profiling is performed, this takes place only for the purposes mentioned within the scope of the General Privacy Policy, the Specific Privacy Policies and, where applicable, the further specific privacy notices pertaining to the relevant Service and on the basis of the legal bases mentioned.

12. Duration of storage; erasure

Except where information on the specific duration of the storage and/or erasure of personal data is provided in the description of the specific Services, the following applies:

We store your personal data only as long as is necessary to fulfil the intended purposes or – in the case of consent – unless and until you withdraw consent. In the event of an objection to processing, we erase your personal data unless the continued processing thereof is permitted pursuant to the relevant statutory provisions. We also erase your personal data if we are obligated to do so for other statutory reasons.

Applying these general principles, we generally erase your personal data without delay

- after the legal basis ceases to apply, provided that there is no other legal basis (e.g. storage periods mandated by commercial and tax law) that applies. If the latter is the case, we erase the personal data after the other legal basis ceases to apply.

- if it is no longer needed for our purposes of preparing for and performing a contract or pursuing legitimate interests and there is no other legal basis (e.g. storage periods mandated by commercial and tax law) that applies. If the latter is the case, we erase the personal data after the other legal basis ceases to apply.

- if the purpose for which we have collected it ceases to apply and there is no other legal basis (e.g. storage periods mandated by commercial and tax law) that applies. If the latter is the case, we erase the personal data after the other legal basis ceases to apply.

13. Rights of data subjects

As the data subject affected by data processing, you have numerous rights at your disposal. Specifically:

Right of access: You have the right to obtain information regarding the personal data concerning you that is stored by us.

Right of rectification and erasure: You can request that we rectify incorrect data and – provided that the statutory prerequisites are met – erase your data.

Restriction of processing: You can request – provided that the statutory prerequisites are met – that we restrict the processing of your data.

Data portability: Should you have provided data to us on the basis of a contract or consent, you can, if the statutory prerequisites are met, request that you receive the data provided by you in a structured, commonly used and machine-readable format or that we transfer it to another controller.

Objection to data processing in the case of “legitimate interest” as the legal basis: You have the right to object, on grounds relating to your particular situation, at any time to the processing of data by us to the extent that this processing has “legitimate interest” as its legal basis. If you exercise your right to object, we will discontinue the processing of your data unless we can demonstrate – in accordance with the statutory specifications – compelling legitimate grounds for continued processing which override your rights.

Withdrawal of consent: To the extent that you have granted us consent to the processing of your data, you can withdraw it at any time with effect for the future. This does not affect the lawfulness of the processing of your data prior to the withdrawal of consent.

Right to lodge a complaint with the supervisory authority: You can also lodge a complaint with the competent supervisory authority if you believe that the processing of your data violates applicable law. To this end, you can contact the data protection supervisory authority with jurisdiction over your place of residence or your country or the data protection supervisory authority with jurisdiction over us.

Contacting us: You can also contact us free of charge if you have any questions regarding the processing of your personal data, your rights as a data subject and/or any consent that may have been granted. To exercise any of your rights as outlined above, please contact us by email, to xxxxxxxxxxxxxxxxxxxxx.xxxxxxxxxxxxx@xxxxxxx.xxx, or by post, using the address mentioned in section 1 above. When contacting us, please ensure that it is possible for us to identify you clearly.

14. Data security

We utilise all the necessary technical and organisational measures in keeping with the state of the art in order to ensure a level of security appropriate to the risk, in accordance with the applicable statutory requirements.

15. Third-party offerings

Services of other providers linked to by our Services have been and are designed and provided by third parties. We have no influence over the design, content and/or functioning of these services. We expressly distance ourselves from all content of all services linked to. Please note that these services, such as third- party websites, may install cookies on your device or collect personal data. We have no influence over this. In this regard, please obtain information directly from the providers of these services linked to as necessary.

16. Version

The most current version of this Privacy Policy applies. Last updated: 1 November 2019

Specific Privacy Policy

My Porsche and Porsche Connect Store / My Porsche and Porsche Connect Store website

In the My Porsche or Porsche Connect store on our My Porsche and Porsche Connect Store website (hereinafter also referred to as the "site"), you can book My Porsche services, Porsche Connect services, Porsche Drive services and Function on Demand (FoD) and activate the relevant licences. This requires you to be registered with My Porsche and to have a Porsche ID user account. Depending on the service, you can use and manage the above services through our website, various Porsche apps, and, if available for your vehicle, in your car via a wireless network connection.

1. Special notes on the use of our website

1.1 Provision of our website

Parts of our website can be used without registration. Even if you use the website without registering, your personal data may be processed.

1.1.1 Automated data collection

When you access our website through your device the following data will be processed by us:

- Date and time of access,

- Duration of the visit,

- Type of device,

- Operating system used,

- Functions used,

- Amount of data sent,

- Type of event,

- IP address,

- Referrer URL,

- Domain name.

We process this data on the basis of Article 6(1)(f) of the General Data Protection Regulation ("GDPR") to provide the website, to safeguard its technical operation and for the purpose of identifying and rectifying faults. In so doing, our aim is to enable use of our website and to permanently ensure its technical functionality. When you access our website this data is processed automatically. Without providing this data you cannot use our website. We do not use this information to identify you.

1.1.2 Data processing to improve our online products and services

The automatically collected data referred to in section 1.1.1 is also processed to improve the performance of our services, ensure their availability and to optimise the user experience as well as to evaluate your use of the website, compile reports on website activity for us and provide other services associated with use of the website.

We process your data in accordance with Article 6(1)(f) GDPR on the basis of our legitimate interest in the performance and availability of our products and in the analysis of the user behaviour of visitors to our website. We do not use this information to identify you.

As part of the processing described here we also store cookies. For more details on this, please refer to paragraph 1.1.3.

1.1.3 Cookies

When you visit our website, so-called "cookies" or "cookie-like technologies" – usually small files – may be stored on your device so we can offer you an extensive range of functions, make using the website more convenient and optimise our products and services. If you do not want cookies and/or cookie-like technologies to be used, you can prevent storage on your device using the relevant settings on your device and/or Internet browser or use other methods of objecting. Please note that this may restrict the operability and functionality of our products and services. For detailed information on the nature, scope, purposes, legal basis as well as the opportunities to object in respect of data processing of cookies and cookie-like technologies, please see our Porsche Smart Mobility Cookie Policy for websites, which can be accessed at xxxxx://xxxxxxx- xxxxx.xxxxxxx.xxx/xx/xx/x/xxxxxxx.

1.2 Device access permissions

To use certain functions, you may be required to grant access to your location.

The granting of permissions is voluntary. However, if you want to use the functions in question, granting the relevant permissions is necessary, as otherwise you cannot use these functions.

Permissions will remain active unless they are reset by deactivation of the relevant setting in your device and/or internet browser.

1.3 Special services and functions

When using our website you may voluntarily provide personal data or register for services or functions. When you register for and use the services and functions described below, personal information will be processed by us as set out below.

Prior registration and the creation of a Porsche ID user account are required for use of the services and functions of our website set out in paragraph 1.3.2. Use of the services and functions set out in paragraph 1.3.3 does not require prior registration.

1.3.1 Registration process and creation of a Porsche ID user account

For information on the registration process and creating your Porsche ID user account, please see paragraph 4.1 of the General Privacy Policy of My Porsche and Porsche Connect Services / Porsche Digital Service Infrastructure.

1.3.2 Use of the individual functions with registration/log-in

The functions that form part of our products and services on our website as well as the personal data processed in each case together with the underlying purposes and legal basis are set out below.

1.3.2.1 Booking and activation of services, handling payment information

Information on booking services through our website and the associated handling of payment information can be found in section 5.1 of the General Privacy Policy of My Porsche and

Porsche Connect Services / Porsche Digital Service Infrastructure.

Where necessary, we provide additional information on the processing of personal data for our bookable services in the additional specific privacy notices for the relevant service.

1.3.2.2 Use of My Porsche services and Porsche Connect services

Information on the use of the My Porsche services and Porsche Connect services through our website can be found in section 5.2 of the General Privacy Policy of My Porsche and Porsche Connect Services / Porsche Digital Service Infrastructure.

1.3.2.3 Provision of service and warranty information

Prior registration and creation of a Porsche ID user account are required to use this function.

In order to be able to provide information about your vehicle, current warranties and recalls in the My Porsche section of our website, we process equipment and vehicle master data, such as the vehicle identification number, current warranties, model year and model image that appear on the vehicle registration certificate.

The legal basis for the processing of your personal data is, in accordance with Article 6(1)(b) GDPR, the performance of the existing contract between you and us.

1.3.2.4 Requesting service appointments

Prior registration and creation of a Porsche ID user account are required to use this function.

To request service appointments with Porsche dealers and service companies through the My Porsche section of our website, we can at your request provide customer and vehicle data to the relevant companies selected by you. If you give us your consent as part of a service request, we will transmit your name, address, telephone number, email address, Porsche ID, the vehicle identification number as it appears on the vehicle registration certificate, your vehicle model, the service appointments that you have chosen, your chosen service and your additional message relating to your request, as well as the methods of contact requested by you to the dealer or service company selected by you for the relevant request.

Transmission of your personal data occurs once in connection with the relevant service request; the legal basis for transmission is Article 6(1)(a) GDPR, i.e. your consent. We store your service request to perform the existing contract between you and us in accordance with Article 6(1)(b) GDPR.

1.3.3 Use of the individual functions without registration/log-in

The functions on our website as well as the personal data processed in each case together with the underlying purposes and legal basis are set out below.

1.3.3.1 Contact via live chat

Prior registration and creation of a Porsche ID user account are not required to use this function.

In certain areas of our website we offer live chat as a method to make contact and receive advice. Using live chat you can communicate with one of our consultants via text messages. When you open and use live chat, for technical reasons your browser automatically transmits the following data at the start, which is stored by us separately from other data that you may provide to us in other circumstances:

- Date and time of access,

- Duration of the visit to our website,

- Type of internet browser including version,

- Operating system used,

- Amount of data sent,

- Type of event,

- IP address,

The legal basis for this data processing is Article 6(1)(f) GDPR, our legitimate interest being to safeguard and maintain the operation and the safety of our products and services and to rectify faults. In this context the data is also processed by us – without identifying a specific person – for analytical purposes.

If you then disclose further personal data to us via the live chat, this is done on a voluntary basis. Where personal data is required to solve your issue, we will inform you of this and ask you for it. The texts entered by you into the input screen during live chats are stored on our behalf on the server of an external service provider. The legal basis for this data processing is Article 6(1)(b) GDPR.

2. Your rights as a data subject

As a person affected by data processing, you have rights available to you. In particular, you may object at any time to the use of cookies or cookie-like technologies. For details in this regard, please refer to our Porsche Smart Mobility Cookie Policy for Websites, which is available at xxxxx://xxxxxxx- xxxxx.xxxxxxx.xxx/xx/xx/x/xxxxxxx.

With regard to the additional rights available to you, we also refer to the relevant details contained in section 13 of our General Privacy Policy for My Porsche and Porsche Connect Services / Porsche Digital Service Infrastructure, which can be viewed at xxxxx://xxxxxxx-xxxxx.xxxxxxx.xxx/xx/xx/x/xxxxxxx.

3. Changes to this privacy policy and version

We reserve the right to make changes to this Specific Privacy Policy. The current version of the Privacy Policy is always available at xxxxx://xxxxxxx-xxxxx.xxxxxxx.xxx/xx/xx/x/xxxxxxx.

Version: 01/11/2019

Page 18 of 21

Porsche Smart Mobility Cookie Policy for Websites

Scope

This Cookie Policy for Websites applies in addition to the General Privacy Policy of My Porsche and Porsche Connect Services / Porsche Digital Service Infrastructure and the Specific Privacy Policies and, where applicable, the further specific privacy notices of the respective services in the form of websites (hereinafter such services referred to as a "website") and describes the type, scope, purpose and legal basis as well as the opportunities to object in respect of data processing of cookies and cookie-like technologies (hereinafter collectively referred to as "cookies"). Moreover, the General Privacy Policy of My Porsche and Porsche Connect Services / Porsche Digital Service Infrastructure and the Specific Privacy Policies and, where applicable, the further specific privacy notices of the respective services in the form of websites apply in respect of all other information. Dated 01/11/2019.

What are cookies?

We use cookies to offer you an extensive range of functions, to recognise your preferences, to make the use of our website more convenient and to be able to optimise our products and services. These are usually small text files that are stored on your computer with the help of your internet browser.

Categories of cookies

We use cookies for different purposes and with different functions. We differentiate according to whether its use is technically required (technical necessity), how long it is stored and used (storage time) and whether it was placed by our website or by third parties and by which provider that cookie or cookie-like technology was placed (hereinafter collectively referred to as a "cookie provider").

Technical necessity

Technically necessary cookies: We use certain cookies because they are essential to ensure that our website and its functions can work correctly. These cookies are set automatically when you visit the website or perform a specific function, unless settings in your browser prevent the use of cookies.

Non-technically necessary cookies: By contrast, non- technically necessary cookies are used, for example, to improve the convenience and performance of our website or to save any settings you have specified. We also use non- technically necessary cookies to obtain information about the frequency of use of certain areas of our website so we can make targeted adjustments in the future to meet your needs. We do not store non-technically necessary cookies until you have confirmed by clicking on the appropriate box that you have acknowledged our cookie notice and continue to use our website.

Retention period

Session cookies: Most cookies are required only for the duration of your current website visit or your session, and are then deleted or become invalid as soon as you leave our website or your current session expires (so-called "session

cookies"). Session cookies are used, for example, to maintain certain information during your session, such as your registration for the website or the contents of your shopping basket.

Persistent cookies: Cookies are only occasionally stored for a longer period, for example in order to recognise you and access your saved settings when you visit the website again at a later date. This allows you to access our websites more quickly or conveniently without having to reselect certain settings, such as your preferred language. Persistent cookies are automatically deleted after a predefined period of time from when you visit the website or domain on which the cookie was used.

Flow cookies: These cookies are used for communication between various internal Porsche servers. They are set at the beginning of a user interaction and deleted again once it ends. Flow cookies receive a unique identification number during the interaction but this does not contain any identifying information about the customer or user.

Cookie providers

Provider cookies: When you visit our website, cookies are generally placed on your browser by the operators we use for our website.

Third-party cookies: So-called "third-party cookies" on the other hand are placed and used by other parties or web pages, for example by providers of web analytics tools. More information on web analytics and audience measurement can be found in the remainder of this Cookie Policy. Third parties may also use cookies to display advertisements or to integrate content from social networking sites, for example through social plugins.

Use of cookies for web analytics and audience measurement

We use the following services for the purpose of web analytics and audience measurement:

We use Google Analytics, a web analytics service provided by Google Ireland Limited, Google Building Gordon House, 0 Xxxxxx Xx, Xxxxxx, X00 X0X0, Xxxxxxx ("Google"). Google Analytics uses third-party cookies to identify the frequency of use of certain areas of our website and preferences. The information generated by the cookie about your use of the website (including your truncated IP address) will be transmitted to and stored on a Google server in the United States. Google will use this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity for us and providing other services relating to website and internet usage.

The legal basis for the use of services for web analytics and audience measurement, such as Google Analytics, is Article 6(1)(f) of the General Data Protection Regulation ("GDPR"); our legitimate interest arises from the purposes set out above, in particular the analysis, optimisation and efficient operation of our website.

Deletion of and objection to the use of cookies

The acceptance of cookies when using our website is not mandatory; if you do not want cookies to be stored on your device, you can disable the relevant option in your browser's system settings. You can also delete previously stored cookies from your device at any time. If you do not accept cookies, however, this can lead to functional restrictions of our site.

Additionally, you can disable the use of Google Analytics cookies using a browser add-on if you do not want website analysis. This can be downloaded here: xxxx://xxxxx.xxxxxx.xxx/xxxxxx/xxxxxxxx?xxxxx.

In this case "opt-out" information is stored on your device, which is used to identify your deactivation of Google Analytics. Please note that such opt-out information will deactivate Google Analytics only on the device and browser on which it was installed.

You may also need to reinstall it if you delete cookies from your device. As an alternative to the browser add-on, for example on mobile devices, you can also prevent the collection of data by Google Analytics by clicking on the following link: xxxx://xxxxxx.xxxxxxxxxxxxxxxxxx.xxx/?xx0#!/. This sets an opt-out cookie that prevents the future collection of your data. The opt-out cookie is valid only for the browser used when it was set and only for our website, and is stored on your device. If you delete the cookies in your browser, you must set the opt-out cookie again.

You can also activate the "Do Not Track function" on your device. When this function is enabled, your device informs the relevant service that you do not want to be tracked.

Specifically, the following cookies may be stored when accessing our website:

Cookie list

My Porsche and Porsche Connect Store / My Porsche and Porsche Connect Store website

Name of cookie	Technical necessity	Retention period	Cookie provider	Purpose and interest	Legal basis
CIAM.s	Yes	Flow cookie	Dr. Ing. h.c. F. Porsche AG	This cookie is required to check whether the user's browser supports cookies.	Article 6(1)(f) GDPR
CIAM.m	Yes	Session cookies	Dr. Ing. h.c. F. Porsche AG	This cookie is required for user authentication.	Article 6(1)(f) GDPR
CIAM.h	Yes	Session cookies	Dr. Ing. h.c. F. Porsche AG	This cookie is required to store the user session and My Porsche log-in.	Article 6(1)(f) GDPR
CIAM.status	Yes	Session cookies	Dr. Ing. h.c. F. Porsche AG	This cookie is required to monitor the status of the user session on My Porsche.	Article 6(1)(f) GDPR
pcc.cookieAcceptance	Yes	Permanent cookie (retention period: 1 year)	Dr. Ing. h.c. F. Porsche AG	This cookie stores on the browser the user's decision as to whether cookies may be placed on their browser.	Article 6(1)(f) GDPR
nonce.*	Yes	Flow cookie	Dr. Ing. h.c. F. Porsche AG	This cookie temporarily stores on the server the user's decision as to whether cookies may be placed on their browser.	Article 6(1)(f) GDPR
PF	Yes	Session cookie	Dr. Ing. h.c. F. Porsche AG	This cookie is required for internal user authentication between various Porsche servers.	Article 6(1)(f) GDPR
CIAM.pcc	Yes	Session cookie	Dr. Ing. h.c. F. Porsche AG	This cookie is required to store the user session and My Porsche log-in.	Article 6(1)(f) GDPR
f5_cspm	Yes	Session cookie	Dr. Ing. h.c. F. Porsche AG	This cookie is required to direct the user through the load balancer to a proxy server.	Article 6(1)(f) GDPR
_utma	No	Permanent cookie (retention period: 2 years)	Google	This cookie stores the number of visits by a user for Google Analytics.	Article 6(1)(f) GDPR
_utmt	No	Session cookie	Google	This cookie stores the type of request by the user for Google Analytics. It distinguishes between events, transactions and items.	Article 6(1)(f) GDPR
_utmb	No	Session cookie	Google	This cookie stores the duration of a user session for Google Analytics.	Article 6(1)(f) GDPR
_utmz	No	Session cookie	Google	This cookie stores the referring page from which the user arrives at My Porsche for Google Analytics.	Article 6(1)(f) GDPR
_utmv	No	Session cookie	Google	This cookie aggregates stored data for Google Analytics so it can be displayed by Porsche AG in individual, anonymised reports.	Article 6(1)(f) GDPR
NREUM	No	Session cookie which is deleted when the browser is closed.	New Relic Inc.	This cookie is created only in browsers that do not support the Navigation Timing API. If a browser supports the Navigation Timing API, a native interface can be used to determine the start time of the navigation.	Article 6(1)(f) GDPR
NRAGENT	No	Session cookie which is deleted when the browser is closed.	New Relic Inc.	This cookie is used to communicate between the end user metrics of the New Relic collector and the agents running in the associated web application. A token identifies and correlates application layer transaction traces with corresponding browser tracks.	Article 6(1)(f) GDPR
JSESSIONID	No	Session cookie which is deleted when the browser is closed.	New Relic Inc.	This cookie is used to store a session ID so that New Relic can monitor the number of sessions for an application. The cookie value is generated by Jetty.	Article 6(1)(f) GDPR
pcc-pers	Yes	Session cookie	Dr. Ing. h.c. F. Porsche AG	This cookie is used to store a session ID so that the Porsche Connect Store can process your session. The cookie value is generated by the load balancer.	Article 6(1)(f) GDPR
yCluster	No	Session cookie	Dr. Ing. h.c. F. Porsche AG	This cookie is used to store a session ID so that the Porsche Connect Store can process your session. The cookie value is generated by the application.	Article 6(1)(f) GDPR

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