Contract

赛默飞世尔仪器服务条款及条件

它地点。在此类地点执行仪器服务时可能会有额外的收费或附加的条 11. 额外培训服务。就服务计划以外的培训，我们会根据我们的报价或 20.1 如果因超出我们合理控制范围的外部环境而导致我们无法履行本

欢迎光临赛默飞世尔，感谢您对我们的仪器服务的关注。赛默飞世尔坚持为您的仪器提供行业领先的服务。我们珍视您的业务价值，而我

件。我们不在生物安全 3 级和其以上级别实验室执行服务。

我们的培训文件中规定的课程表时不时地开展培训。若您希望参与额 合同下的义务，我们对此不应负责。外培训，您将负责您的员工相应的差旅、食宿和其他费用。

20.2 我们未行使本合同下的权利，并不表示我们对您们违约行为损害

们的目标便是让您享受到尽可能顺畅的购物体验。如果您就报价或订 7. 备件。我们会本着最佳服务的原则向客户提供服务方法，并根据此 12. 移机服务。我们还提供计时计料的移机服务。我们会为您拆卸和重 的追偿权利，也不表示我们放弃了任何后续违约行为的追偿权利。如

购流程存在任何疑问，请不吝致电 000-000-0000 /000-000-0000 联系我 方法维修或更换仪器的任何零部件。我们有权将替换后的零件作为自 装仪器，但应由您负责将仪器运输到新的地点。

果本合同中的任何规定或部分内容经任何具备裁决权的法院认定为无

们 。 身 资 产 保 留 。

效或无强制力，此类无效或无强制力的内容不应影响本合同的其他规

13. 仪器服务的有限担保。 我们在此保证，我们将按照仪器服务行业 定。仅合同您我双方享有本合同下的权利。各条标题仅为便利命名，

1. 我们提供的服务。我们为您的仪器和器械提供维修、维护、移机、 8. 服务计划

再认证、培训、鉴定、以及技术和应用支持服务（本文件中统称为 8.1 有关我们的服务计划的服务水平描述，请见 “仪器服务”）。我们提供：(i)计时及计料仪器服务；(ii) 固定价格仪 xxxxx://xxx.xxxxxxxxxxxx.xxx/xx/xx/xxxx/xxxxxxxx-xxx-

器服务（定价单）；以及(iii)以及产品售后保修维护和维修合同（我们 services/services.html。如果您的仪器不在我们的保修范围内，或我们称之为“服务计划”）。我们的大多数仪器服务将在您的实验室进行，的服务计划即将到期，在我们将您的仪器纳入服务计划之前，我们可

流行的普遍接受的标准为您提供仪器服务。自仪器服务执行之日起九 不可用于阐释此类条款。十(90)天内，在对任何零部件进行任何未经授权的维修、更换或更改

之前，您可就我们违反此担保的行为进行申诉。我们在此担保下的全 20.3 您在此同意保持任何因您我双方就产品或服务进行的讨论、协商或部责任仅限于（由我们自行选择）：(i) 重新履行存在缺陷的仪器服务；其它沟通而从我们这里接收的任何未公开的技术信息、商业信息（包或(ii)退还存在缺陷的仪器服务的费用。就仪器服务，我们未明确或暗 括但不限于价格）、手册或说明书的机密性。

但不排除在赛默飞世尔执行部分小型仪器的服务的可能。

能会要求您依据时间和材料进行仪器再认证。

示做任何形式的其他担保，包括但不限于特定用途的适用性和适销性。

21. 出口合规。

2. 我们与您的合同关系。除非我们特别制定了适用于某些特定服务的 8.2 除非在我们的报价中另行说明，服务计划仅涵盖我们的仪器，不包 14. 法律合规性。我们未明确表述我们向您提供的仪器服务符合任何 关于出口和再出口，除适用的法律和法规另有授权外，您声明并保证，其它条款，您我双方签署了主服务协议或其他书面协议，并在主采购 含任何辅助设备（如果并非由我们提供）。我们的服务计划未涵盖任 政府机构（包括中华人民共和国食品药品监督管理局）的标准。您在 赛默飞世尔提供的任何产品，或您可能被视为经销商或转售商所控制

协议或其他协议中明确规定其条款替代/取代此处的服务条款，否则此 何消耗品的更换。合同即是我们向您销售仪器服务的条款及条件。此处的服务条款，以

此同意，您应负责确保此类服务充分符合您的法规或认证，同时您应 的产品、技术或服务，均不得出口、再出口、分销或供应给(i)古巴、负责确保服务任何政府机构或其他组织，包括但不限于中华人民共和 伊朗、朝鲜、xx或叙利亚的任何个人或组织，或被视为该等国家/地

及我们提供的报价，以及（如果您购买了服务计划）您所订购的单独 8.3 对于因以下原因造成缺陷或损坏从而需要更换零件或维修，我们的 国食品药品监督管理局，的所有要求。的服务计划的服务水平描述，成为了您我双方，就仪器服务的购买和 服务计划未涵盖在内：(i)您的疏忽、粗心或误用，例如未按照仪器的

区政府的人员，(ii) 参与不当开发或使用核武器、生化武器或导弹，或参与恐怖活动的任何个人或组织，或(iii) 被美国政府或任何其他国家政

销售订立的合同（以下称“合同”）。一旦我们接受您的订单，无论 安装要求将仪器连接到电气设施或其他设施上，在仪器上使用不相容 15. 损害赔偿。对于我们的员工在您的地点，因疏忽行为或疏忽不作 府禁止接受标的产品、技术或服务，或参与涉及标的产品、技术或服是通过书面确认还是实际执行仪器服务的形式，即表示您我双方的合 的溶剂或样品，未按照我们说明书或规格书操作仪器，或者对仪器进 为引起的任何第三方人身伤害（包括死亡）或财产损失索赔，我们将 务的交易的任何个人或组织。买卖双方均确认，他们将遵守所有适用同订立。合同为您和赛默飞世尔公司之间的实际约定关系，体现在我 行错误或不当的维护；(ii) 安装软件或结合并不是我们提供或授权的软 给予您赔偿，使您免受任何与此相关的侵害，前提是您就此及时通知 的法律和法规，包括但不限于美国的出口法律和法规。您承认，赛默

们的报价单、订购信息以及工作分派方面。如果合同文件中的任何条 件或产品使用；(iii)由您、您的员工、代理或我们未授权的承包商对仪 我们，且给予我们机会进行索赔的辩护和解决。款存在相互冲突之处，我们会按照以下优先次序处理各冲突内容：此 器进行了修改、维修或服务；(iv) 外界的侵入活动，包括但不限于计算

飞世尔提供的特定产品（包括但不限于产品组件和备件）、技术或服务（包括但不限于质保服务）可能需要赛默飞世尔首先从美国政府或

处的服务条款、报价单以及服务计划的服务水平描述（如果您订购了 机病毒、黑客或其他对仪器或软件的未授权干扰，从而决定性地影响 16. 责任限制。 在现行法律许可范围内，我们无需依照任何法律依据 其他监管机构取得许可证（或类似要求）。您同意，因赛默飞世尔无

服务计划）。

到了仪器的正常运行；不可抗力事件或事故；或者(v) 任何并非由我们 （包括但不限于合同、疏忽责任、侵权责任或任何形式的担保）对您 法直接控制的合理原因致使赛默飞世尔未能或无法及时（或永远无法）

3. 价格。仪器服务的价格已包含在我们的报价中。如果我们未向您提

造成的缺陷或损坏。

本合同下可能遭遇，或由我们的产品和服务引起，或与我们的产品和 取得任何该等许可证（或类似要求）而导致的任何迟延提供或未能提服务存在关联关系的任何损失（包括但不限于弥补成本、利润损失、 供任何该等产品、技术或服务的，将(i)不构成赛默飞世尔对上述文件

供报价，则相应价格为我们接收到订单时在您所在国家适用的价目表 8.4 除获得我们的书面同意，您不可单方面取消服务计划。如果您需要 业务损失、不可抗力损失或税收损失）负责，即便您已告知我们存在 或赛默飞世尔对您的任何其他明示或暗示义务的违反或违约，并且(ii)价格。一般情况下，我们的报价包含营业税或增值税，但因您的特别 将服务计划涵盖的仪器移送到另一地点，请提前五个工作日以书面的 这种损坏的可能。我们不会对任何因仪器、设备或产品错误，或仪器、不会导致赛默飞世尔的任何责任或进一步义务。如您作为经销商或以要求而产生其他税费以及其他任何适用于您的订单的政府收费未包括 形式告知我们，便于我们安排能够妥善安排移机服务。若您擅自拆卸 设备或产品无法依照其规格工作而引起的任何损失或伤害负责。在不 其他方式转售或转让赛默飞世尔产品，则您应确保其转售或转让产品在内。如果的确有适用于该服务的收费，则由您负责支付。如果我们 或重装仪器，我们有权立即终止服务计划。如果某一服务计划已被取 影响前述权利的前提下，除对第 15 条的第三方赔偿责任给予赔付外， 的最终用户以书面形式同意本条款的规定，并且您承诺，如最终用户

x付，我们会在向您出具的票据中加入这一部分款项。

消，我们将按照自服务计划生效日起至服务取消日期间实际履行的服 我们对有关此处的服务条款、服务计划或仪器服务（包括但不限于此 未遵守本条款的规定，您将尽其最大努力促使最终用户遵守该等规定。务，对所涉及设备进行服务所引起的实际且合理的费用的总费用进行 处提及的服务），违背或未予履行合同，侵权，保修或其它内容的全 如您未严格遵守本条款规定，则构成对本合同的实质违约。

4. 付款条件。除非在我们的订单中另行规定了付款期限，否则您必须 收费，或者按照服务计划生效日至取消日相对于完整的服务计划的比 部累积赔偿责任，不得超过您为相应服务计划或引起您索赔的仪器服在我们开票日三十(30)天内，以票据指定的货币支付我们的款项。每 例进行收费，以较高者为准，另外我们还将收取未履行服务计划总费 务所支付的费用。

次订单为一次单独的交易，您不得以一份订单的款项抵消另一份订单。用的百分之十五(15%)作为您提前取消服务计划的违约金。我们会将您

22. 完整合同

22.1 本合同为您我双方就我们提供的仪器服务而订立的完整协议，并

如果您延迟付款，在不损及我们的其他权利的前提下，我们可暂停履 支付的超出此限额的任何费用计入您的贷记单，您今后购买我们的仪 17. 分配。你不得将您的服务计划或与我们就仪器服务订立的任何合同 将取代您我双方之前就相同标的物订立的任何协议，除非我们订立了

行或取消您的合同、拒绝接受您的后续订单，并将自您延迟之日起收 器（如有）、耗材（如有）或服务计划时，可使用该贷记单中的款项。转让或分配。任何此类转让或分配行为均无效。取滞纳金，费率为月息 1%（年息 12%），您同意应我们的要求支付滞 对于提前取消任何服务计划或其它仪器服务协议的行为，我们不接受

一份主服务协议或其他书面协议，明确说明其主服务协议或其他协议中涵盖的有关服务的条款将取代此服务条款。您可能提供给我们的任

纳金，您亦同意支付合理的采集证据开销，包括我们合理的律师费用。账户现金退款。

18. 知识产权。此服务条款中的任何内容均不可视为或理解为我们明示、何附加或其他条款和条件均为实质性改变，我们均会驳回。我们提供默认或以其他形式许可或授予了您任何知识产权，亦不可限制我们行 的仪器服务的销售和执行活动明确受本合同约束。如果您提交了一份

5. 时间安排。我们在周一至周五上午 9:00 至下午 5:30 之间提供仪器服 9. 支持

务，节假日除外；我们会与您协商，将仪器服务安排在一个我们双方 电话和邮件形式的技术和应用支持在正常上班时间（当地时间上午

使自己的专利和其他知识产权的权利。

采购合同或其它有关采购产品或服务的文件，无论您是否回复我们的报价，均视为您已接受并同意此合同，以下内容除外：(a) 您提供给我

都方便的时段内。

9:00 至下午 5:30，节假日除外）有效。

19. 管辖法律和争议解决。本合同及其履行受中华人民共和国法律管辖，们的采购单或其他文件中出现或引用的其他条款及条件；(b) 任何之前与其冲突的内容除外。任何本合同项下产生的或与本合同有关的争议 的交易过程、履行过程、贸易惯例或共存协议。未经双方书面许可，

6. 净化及安全工作环境。在我们对您的仪器进行仪器服务之前，您应 10. 计划性维护服务

或主张均应提交位于上海的上海国际经济贸易仲裁委员会按照其当时 x合同不得修改。

负责完全净化您的仪器或其组件中的放射性、生物性、毒性或其他危 我们会根据自己的计划性维护服务（以下称“PM”）步骤和我们服务 有效的仲裁规则仲裁解决。仲裁庭应有一名仲裁员。仲裁语言应为中

险的材料或物质，或者任何材料；且如果我们要求，您应向我们提交 的仪器或组件核对表执行 PM。一份准确、完整的净化证书。如果我们要求，您同意将您的仪器移送

到我们认为（且理由充分）能确保我们执行仪器服务的员工安全的其

文。

20. 其他

22.2 我们保留随时更改此类条款的权利。任何对此类条款的更改将不适用于我们针对之前接收的订单而订立的合同。

Thermo Fisher’s Instrument Services Terms and Conditions

7. Spare Parts. We will repair or replace any parts of the instrument on the basis of Instrument Services, or (ii) refunding to you the fee paid for the defective have any rights under the Contract. Headings are for convenience only and shall which approach will provide the customer with the best service. We may retain any Instrument Services. WITH RESPECT TO INSTRUMENT SERVICES, WE not be used in the interpretation of these Terms.

Welcome to Thermo Fisher and thank you for your interest in our instrument replaced part as our property. services. We at Thermo Fisher strive to provide industry leading services for your

instruments. We value your business and our goal is to make your purchasing 8. Service Plans

MAKE NO OTHER WARRANTIES OF ANY KIND WHATSOEVER, 20.3 You agree to keep confidential any non-public technical information, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO commercial information (including prices, without limitation), manuals or WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE OR instructions received from us as a result of discussions, negotiations and other

experience as smooth as possible. If you have any questions about our quotation or 8.1 For service level descriptions of our Service Plans, please go to MERCHANTABILITY. communications between us in relation to our products or services.

ordering process, please call 000-000-0000 /000-000-0000.

xxxxx://xxx.xxxxxxxxxxxx.xxx/xx/xx/xxxx/xxxxxxxx-xxx-xxxxxxxx/xxxxxxxx.xxxx.

We may require instrument recertification on a time and materials basis before we 14. Compliance with Law. We make no representation that the Instrument Services 21. Export Compliance. With regard to exports and re-exports, unless authorized

1. Services we provide. We offer repair, maintenance, relocation, recertification, cover your instrument under a Service Plan if your instrument has not been under we provide to you will meet or satisfy standards of any governmental body, by applicable laws and regulations, You represents and warrants that no product

training, qualification, and technical and application support services for your our warranty or our service plan immediately prior to the time of coverage. including China Food and Drug Administration. You agree that it is your supplied by Thermo Fisher, or products, technology or services that you may be

instruments and devices (we will refer to these services as “Instrument Services” in 8.2 Service Plans cover only our instruments and do not include ancillary equipment responsibility to ensure that such services are adequate to meet the regulation or deemed to control as a distributor or reseller, shall be exported, re-exported, this document). We provide (i) time and materials Instrument Services, (ii) fixed- even if we have supplied them unless we stated otherwise in our quotation. Our certification requirements of the country (or region) where you are incorporated and distributed or supplied to (i) any person or organization in Cuba, Iran, North Korea,

price Instrument Services (a la carte), and (iii) post-product warranty maintenance Service Plans do not cover replacement of consumables. and repair contracts we call “Service Plans”. We will perform most Instrument

that all requirements of any governmental body or other organization, including, Sudan, or Syria, or who is considered a part of the government of those countries, but not limited to, any requirement of China Food and Drug Administration are (ii) any person or organization who is involved in improper development or use of

Services in your lab, but we may perform some Instrument Services for smaller 8.3 Our Service Plans do not cover replacement of parts or repairs needed for your responsibility. nuclear weapons, or of chemical/biological weapons (CBW) or missiles, or in

instruments at Thermo Fisher.

defects or damage resulting from (i) your neglect, carelessness, or misuse, for

terrorist activities, or (iii) any person or organization who is prohibited by the

example, connecting the instrument to electrical services or other utilities not in 15. Indemnification. We will indemnify and hold you harmless from and against government of the United States, or of any other country, from receiving the subject

2. Our contract with you. These are the contract terms and conditions under which accordance with the installation requirements for the instrument, using any and all third-party claims for injury to persons, including death, or damage to product, technology or services, or from participating in transactions involving the we sell our Instrument Services to you (“Service Terms”) unless we specifically incompatible solvents or samples with the instrument, operating the instrument not tangible property occurring while our employees are on your premises to the extent subject product, technology or services. Both you and Thermo Fisher confirm they designate other terms to apply to a specific service, or if you and we have entered in conformance with our instructions or specifications, or your improper or the claims are caused by our employees’ negligent acts or negligent omissions, shall comply with all applicable laws and regulations including but not limited to into a master services agreement or other written agreement that expressly provides inadequate maintenance of the instrument; (ii) installation of software or use in provided we are given prompt notice of any claim and the opportunity to control the U.S. export laws and regulations. You acknowledge that the provision by

that its terms supersede and replace these Service Terms with respect to the services combination with software or products that we did not supply or authorize; (iii) the defense and settlement of the claim. covered by the master service agreement or other agreement. These Service Terms, modification, repair, service transfer to another location of the instrument that you

Thermo Fisher of certain products (including without limitation components and spare parts therefore), technologies or services (including without limitation

together with our quotation, and, if you are buying a Service Plan, the service level or your employees, agents or an unauthorized contractor made; (iv) intrusive 16. Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY warranty services) may require Thermo Fisher to first obtain a license (or similar description of individual Service Plan that you buy, create the contract (“Contract”) activity, including without limitation computer viruses, hackers or other APPLICABLE LAW, WE WILL NOT BE LIABLE UNDER ANY LEGAL requirement) from the U.S. government or other regulatory body. You agrees that between you and us for the purchase and sale of Instrument Services. The Contract unauthorized interactions with instrument or software that detrimentally affects THEORY (INCLUDING BUT NOT LIMITED TO CONTRACT, NEGLIGENCE, any delay in the provision of, or failure to provide, any such products, technologies between you and us is created when we accept your order, either by sending a normal operations; from acts of nature or accident; or (v) any defects or damage STRICT LIABILITY IN TORT OR WARRANTY OF ANY KIND) FOR ANY or services, occasioned by Xxxxxx Xxxxxx’x failure, or inability, to obtain any such

written confirmation or performing the Instrument Services. The Contract is that we did not cause. INDIRECT DAMAGES (INCLUDING BUT NOT LIMITED TO COSTS OF license (or similar requirement) timely (or ever) due to reasons reasonably beyond

between you and the Thermo Fisher’ entity that appears on our quotation, order 8.4 Without our written consent, you may not unilaterally cancel your Service Plan. COVER, LOST PROFITS, LOST DATA, LOSS OF BUSINESS, LOSS OF Xxxxxx Xxxxxx'x direct control shall (i) not constitute a breach or default by Thermo confirmation, or dispatch note. If any terms within the Contract documents conflict If you need to transfer the instrument covered by the Service Plan to another GOODWILL OR LOSS OF REVENUE) THAT YOU MIGHT INCUR UNDER Xxxxxx of the above referenced documents or any other express or implied with each other, we will give them the following order of precedence with the location, you are supposed to send us a prior-5-working-day written notice, so that THE CONTRACT, OR THAT MAY ARISE FROM OR IN CONNECTION obligations of Thermo Fisher to you and (ii) shall not give rise to any liability, or document listed first being given a higher order of priority: these Service Terms, we may duly arrange the instrument relocation services. We may immediately WITH OUR PRODUCTS OR SERVICES, EVEN IF WE HAD NOTICE OF THE further obligation, of Thermo Fisher. In the event that you resell or transfer Thermo the quotation, and, if you are buying a Service Plan, the service level description of terminate the Service Plan if you dismantle or reinstall the instrument without POSSIBILITY OF SUCH DAMAGES. WE WILL NOT BE LIABLE FOR ANY Xxxxxx'x product as a distributor or otherwise, you shall ensure that the end user to

the Service Plan.

authorization. If a Service Plan is cancelled, we will charge you for the total price LOSS OR INJURY THAT IS THE RESULT OF INSTRUMENT, EQUIPMENT, whom you resell or transfer the products agrees in writing to the provisions of this of services actually performed and expenses actually and reasonably incurred in OR PRODUCT ERROR OR THE FAILURE OF AN INSTRUMENT, section and you covenants to use its best efforts to enforce such provisions against

3. Price. The price for Instrument Services is shown in our quotation to you. If we servicing the covered equipment under the underlying Service Plan from its EQUIPMENT, OR OTHER PRODUCT TO PERFORM IN ACCORDANCE the end user should it fail to comply. Failure of you to strictly comply with this do not provide you with a quotation, the price will be the list price that applies to effective date until the cancellation date or the prorated price of the underlying WITH ITS SPECIFICATIONS. WITHOUT LIMITING THE FOREGOING, clause shall be a material breach of this Contract

your country on the date we receive your order. Generally, our quotation is inclusive Service Plan from its effective date until the cancellation date, whichever is greater, EXCEPT SOLELY FOR ANY PAYMENTS MADE UNDER OUR THIRD

of Business Tax or VAT, but exclusive of other taxes that may arise out of or from plus a penalty for your early cancellation of the Service Plan equal to fifteen percent PARTY INDEMNITY AS SET FORTH IN SECTION 15, OUR TOTAL 22. Entire Contract.

your specific requirements and/or other government fees that may apply to your (15%) of the total fee paid for the underlying Service Plan. We will credit you for CUMULATIVE LIABILITY IN CONNECTION WITH THESE SERVICE 22.1 The Contract represents the entire agreement between you and us regarding order. If they apply, it will be your responsibility to pay them. If we pay them, we any payment that you made to us in excess of this amount and you may use the TERMS, ANY SERVICE PLAN, OR INSTRUMENT SERVICES, INCLUDING the Instrument Services we provide to you under it, and supersedes and replaces

will add them to your invoice.

credit toward future purchases from us of instruments (if any), consumables (if any) WITHOUT LIMITATION ANY SERVICES RENDERED THEREUNDER, OR any previous agreements between us (whether written or oral) covering the same or Service Plans. We do not provide cash refunds on account of the early BREACH THEREOF OR FAILURE TO PERFORM IN CONTRACT, TORT, subject matter unless you and we have entered into a master services agreement or

4. Payment Terms. Unless we indicate another period on our quotation, you must cancellation of any Service Plan or other agreement for Instrument Services. pay invoices within thirty (30) days from the invoice date in the currency specified

WARRANTY, OR OTHERWISE, WILL NOT EXCEED THE AMOUNT OF other written agreement that expressly provides that its terms supersede and replace FEES YOU PAID US FOR THE SPECIFIC SERVICE PLAN OR, INSTRUMENT these Service Terms with respect to the services covered by the master purchase or

in our invoice. Each order is a separate transaction, and you may not set-off 9. Support

payments from one order against another. If you are late in making payment, Technical and application support through telephone and email is available during

SERVICES THAT GIVE RISE TO YOUR CLAIM.

other agreement. Any of your additional or different terms and conditions that you may provide to us, are material alternations and we reject them. Our offer to sell

without affecting our other rights, we may suspend performance or cancel your normal working hours (9:00 AM to 5:00 PM in the afternoon (local time), excluding 17. Assignment. You may not transfer or assign your Service Plan or any contract and perform Instrument Services is expressly limited to the terms of the Contract.

contract, reject your future orders, and charge you a late-payment charge, from the holidays). due date until paid, at the rate of one percent (1%) per month (12% per year). You

agree to pay this late charge upon request. You agree to pay all reasonable costs of 10. Planned Maintenance Services

with us for Instrument Services. Any attempted transfer or assignment will be void. If you submit a purchase order, or other document for the purchase of products or

services, whether or not in response to a quotation, you are deemed to have accepted

18. Intellectual Property. Nothing in these Service Terms shall be deemed or and agree to the Contract, to the exclusion of (a) any other terms and conditions

collection, including reasonable attorneys’ fees. We will perform planned maintenance services (“PM”) in accordance with our PM construed as a license or grant of any intellectual property rights, whether express, appearing in or referenced in your purchase order or other documents you give to

procedures and checklist for the instrument or component we are servicing. implied, or otherwise to you, or to limit our rights to enforce our patent or other us, and (b) any previous course of dealing, course of performance, trade usage or

5. Scheduling. We provide Instrument Services Monday through Friday, 9:00 a.m.

to 5:30 p.m. (local time), excluding holidays, and we will work with you to schedule 11. Extra Training Services. As regards training beyond the Service Plan, we will

intellectual property rights.

co-existent agreement. The Contract cannot be amended or modified unless you and we agree in writing.

Instrument Services at a time that is mutually convenient.

conduct training from time to time in accordance with the course agenda indicated 19. Governing Law and dispute resolution. The Contract and performance under it 22.2 We reserve the right to change these Terms at any time. Any changes made to in our quotation or our training documentation. If you wish to attend the extra will be governed by the laws of People’s Republic of China, without regard to these Terms will not apply to the Contract between us for any order we receive

6. Decontamination and Safe Working Environment. Before we perform any training, you will pay for the travel, accommodation, and other expenses of your provision on the conflict of laws. Any dispute arising out of or in connection with before the changes are made.

Instrument Services on your instrument, you will fully decontaminate your employees. instrument or its component of radioactive, biological, toxic or other dangerous

the Contract shall be submitted to the Shanghai International Economic and Trade Arbitration Commission (“SHIAC”) in Shanghai and shall be finally settled under

materials or substances or any material and, if we request, you will submit to us an 12. Relocation Services. We offer relocation services on a time and materials basis. its applicable rules by one arbitrator appointed in accordance with the said Rules. accurate and completed certificate of decontamination. If we request, you agree to We will de-install and re-install your instruments but you are responsible for the The language for arbitration shall be Chinese.

move your instrument to another location that we reasonably deem is safe for our transport of your instrument to the new location.

employees to perform Instrument Services. We do not service instruments in 20. Miscellaneous.

biosafety level-3 laboratories, unless we agree otherwise in writing in advance. 13. Limited Warranty for Instrument Services. We warrant that the Instrument 20.1 We will not be responsible or liable for failing to perform our obligations under There may be an additional charge and additional terms for Instrument Services in Services we provide to you will be in accordance with the generally accepted the Contract to the extent caused by circumstances beyond our reasonable control. such facilities. We do not service instruments in biosafety level-3 laboratories or standards prevailing in the Instrument Service industry. You must make any claim 20.2 Our failure to exercise any rights under the Contract is not a waiver of our

above.

for breach of this warranty within ninety (90) days of the date the Instrument rights to damages for your breach of contract and is not a waiver of any subsequent Services were performed and prior to any unauthorized repair, change, or breach. If any provision or part of the Contract is found by any court of competent modification has been made to any part of the instrument. Our total liability under jurisdiction to be invalid or unenforceable, such invalidity or unenforceability will this warranty is limited to, at our option: (i) re-performance of the defective not affect the other provisions of the Contract. No person other than you or us will