Faulty Goods. You must notify the manufacturer immediately if a product should fail to operate correctly, we can help with the contact numbers if you require but these will be in the handbook information. If it is within 28 days of delivery we will request the manufacturer on your behalf to send a qualified engineer to inspect the item to confirm that the item is faulty or not working to their specification before arranging an exchange of the product, this is done to avoid user error and no fault with the appliance. All goods are sold with full manufacturer warranties. The manufacturer reserves the right to repair the product. You will need to be available to accept a service call on a week day between the hours of 0800 and 1800 hours. An engineer’s report is required before a replacement can be considered. This will be at the discretion of the manufacturer, sometimes if it’s a quick fix it is better to let them carry out the repair on site. Please note that once an electrical appliance is installed, the manufacturer would need to send a service engineer to inspect any appliance to ascertain whether or not any fault was due to a product defect or a bad installation. This call will be chargeable if the problem has been caused by a poor installation and the engineer finds no mechanical or electrical fault with your product. Remember that you should use a qualified fitter for certain appliances (i.e. gas appliances should only be fitted by someone with the appropriate Gas Safe certification, we can do this if you require as we have our own gas engineers, our gas safe registration is 189436). If a product is returned as faulty, but is not deemed to be faulty by our technicians the product will be returned back to you. This will be done subject to an administration fee of £50 along with the cost of carriage, which can be seen in the schedule we have under "Delivery".
Faulty Goods. 1.16.1 Where the Supplier issues a faulty or inaccurate product, the Supplier must provide the Contracting Body with a full refund or replacement Goods within 48 hours, or as agreed with the Contracting Body
Faulty Goods. If the Customer believes that it has been supplied with faulty Goods then the Customer must advise 360 Auto Parts within 14 days of the fault being identified. 360 Auto Parts will then collect the Goods or arrange for its collection form the Customer and will assess the Goods and determine whether they are faulty. If in the opinion of 360 Auto Parts or its agent the Goods returned are faulty Goods then 360 Auto Parts will at its option replace the faulty Goods or pay or credit compensation to the Customer or its account an amount not exceeding the purchase price of the Goods.
Faulty Goods. 9.1. Your legal rights under the Consumer Rights Act 2015 (also known as ‘statutory rights’), are set out at the top of this contract. They are a summary of some of your key rights. For more detailed information on your rights and what you should expect from us, please:
Faulty Goods. If faulty Goods are received, the Customer must inform the Seller within seven calendar days of delivery. 13.2.3
Faulty Goods. Sales that prove to be faulty are the responsibility of the seller, not the Gallery.
Faulty Goods. 1. Where the goods are being returned because they are faulty or incorrect, we will meet the cost of return delivery but we ask that you allow us to nominate the carrier. Your right to return goods in these circumstances is not limited to the 30 day period in clause 7.1.
Faulty Goods i. If a device is returned within 28 days of purchase and a fault is verified by our service technicians, Customer will be refunded for the purchase of the faulty device on condition that (i) all faulty returns must be free from marks and scratches, & (ii) Customer must have used the device in accordance with its specifications.(iii) all inbox contents must be included in the return, including chargers, cables and user manuals
