In-Scope Services. Using agile principles of development and working in active collaboration with DSHS and HHS Coalition staff, Contractor shall accomplish the following Requirements:
In-Scope Services. 31.1. If Transnet requires the performance of work that is not being performed at a particular time but that is within the scope of the Services, Transnet shall deliver an In Scope Service Request to the Service Provider specifying the proposed work.
In-Scope Services. To Install supported computers To troubleshoot supported computer hardware and (re) image To offer alternatives to unsupported computers To offer best effort assistance at installing or troubleshooting limited support computers while following external SLAs Out of Scope Services Offering assistance or installation for unsupported computers Troubleshooting limited support computers when other 3rd party support options have been agreed upon Supporting non University procured computers
In-Scope Services. Pursuant to the Agreement, Avanade will provide the following advisory Services to the City: • Help the City define its digital transformation journey strategy and vision. • Execute workshops with all key stakeholders from each City department, as described in Section 6 of below. • Execute ad hoc interviews with department subject matter experts (“SMEs”) as needed. • Execute one (1) to two (2) workshops (up to 6 hours in duration each) to help the City define a set of digital transformation goals and objectives (“North Star Vision”), for their new proposed service delivery experience. During these “art of the possible” workshop(s), Avanade will showcase leading industry experiences to inspire City stakeholders in reimagining what their future service delivery experiences may look like. • Help the City capture a backlog of digital transformation initiatives aligned to their business priorities, that may be implemented outside this Agreement. • Conduct a data and technology assessment in alignment with the backlog initiative items that are considered higher priority. • Create the work product identified in Section 6 below.
In-Scope Services. The Contractor shall perform all required services in order to provide the hardware and software necessary to meet the requirements described in this Appendix B Statement of Work and Appendix C Operational Requirements. The project scope includes the following systems: ● Voice Radio System Infrastructure including, but not limited to, radio site equipment such as voters, repeaters and antennas; ● Voice Radio System Dispatch consoles at both the LAFD primary dispatch center, Metro Fire Communications (MFC) and the LAFD back-up dispatch center, Operations Command Division (OCD), including the short- and long-term logging recorders. The project scope also includes, but is not limited to, the following professional services, described in the sections below: ● Project Management ● System Design and Configuration ● System Installation and Testing ● System Training ● System Implementation and Cutover Support ● System Warranty, Maintenance, and Support
In-Scope Services. The State considers FM Services to be a critical component in providing customer centric services to the citizens of Tennessee. The current services that are considered In-Scope Services are outlined in Section A.3. Each Authorized Entity that signs a PA to utilize this Contract may outline any of these In-Scope Services that they wish for the Contractor to perform in Contract Attachment N, PA Section 1. It should be noted, however, that this list is not exhaustive of all services that could be provided to the State or an Authorized Entity by the Contractor and should an Authorized Entity choose additional services (see Section A.11.) offered by the Contractor, these services shall also be set forth in the PA.
In-Scope Services. Work Type Sub Service Repair Type Reactive Access Control Powered door/gate/shutter - fault/failure Powered traffic barrier fault Traffic hydraulic ramp fault Reactive Air Conditioning Fault / Failure Leak Room temperature too cold Room temperature too hot Reactive Controls BMS - alarm BMS - fault Seasonal settings not changed Service Failure - Clock not adjusted for BST/GMT Reactive Electrical Clock fault Distribution/Fuse board - damage/faulty Emergency lighting - damage / fault / failure Lighting - damage / fault / failure Lightning protection systems XXX Testing Power Cuts/Failures Powered signage - Cleaning Powered signage - damage / failure Smoke or smell of burning Sockets / other fittings - damage / fault / failure Reactive Fire Alarm - False activation Alarm - Fault Alarm - Replacement callpoint glass Alarm or detection system - Damage Fire suppression systems - Activation Fire suppression systems - Fault/leak Sprinkler system - Activation Sprinkler system - Fault/leak Reactive Fuel Storage Dispensing equipment - Damage Dispensing equipment - Fault/failure Gas bottle - Damage/fault Leak/Spillage - Oil Leak/Spillage - Vehicle Fuel Stock - empty / low Stock - Level alarm activation Reactive Heating Combined Heat & Power (CHP) unit failure/fault Fault / failure Leak Leak - Gas Room temperature too cold Room temperature too hot Reactive Hot Water Water too cold / Too hot Reactive Kitchen Services Equipment fault Equipment gas leak Winged insect killer fault Reactive Pressure Vessels System Fault / failure / leak Reactive Security & Communications Systems & Equipment Access control system fault Audio induction loop fault CCTV fault Custody cell alarm fault Intercom/PA fault Panic/security alarm fault Radio/TV communications equipment/mast fault Telephony Equipment in Telephone Equipment Rooms (TER) Transmission and Receiving Equipment TVs/Aerials fault Reactive Specialist Domestic appliance fault Gymnasium equipment fault Meter reading required Some Elements of Sports Club Equipment Water cooler fault Reactive Standby Power Generator Fault / Failure UPS Fault / Failure Reactive Statutory Inspections Statutory Inspections - Copy certificate request Reactive Ventilation Fault / Failure Reactive Vertical Transportation Boat/vehicle hoists/lifts - Faulty / failure Cradle - Faulty / failure Disabled lift - Faulty / failure Dock leveller - Faulty / failure Entrapment Escalator - Faulty / failure Goods lifts/hoists - Faulty / failure Materials hoists - Gin wh...
In-Scope Services. In general, any category of service that is not listed as out-of-scope in Section 2.2 may be considered to be in-scope. The services listed below represent the current requirements of NNSA, but are subject to change as technologies and NNSA mission requirements evolve over time. NNSA IT Managed Services fall into two categories: Management Support Services and Technical Support Services. The Contractor will provide Management Support Services to NNSA OCIO staff. The Contractor will provide Technical Support Services to NNSA OCIO and its customers in the NSE. The in-scope services within these categories are: Management Support Services Program & Project Management Vendor Selection and Management Service Integration and Management Innovation Management Contract and Financial Management Technical Support Services Enterprise Service Desk Workplace Services Application Management Services Collaboration and Communication Services Network Services Enterprise Computing Services Cybersecurity Services The tables below further clarify these in-scope services and provide examples.
In-Scope Services. In general, any category of service that is not listed as out-of-scope in Section 2.2 may be considered to be in-scope. The services listed below represent the current requirements of NNSA, but are subject to change as technologies and NNSA mission requirements evolve over time. NNSA IT Managed Services fall into two categories: Management Support Services and Technical Support Services. The Contractor will provide Management Support Services to NNSA OCIO staff. The Contractor will provide Technical Support Services to NNSA OCIO and its customers in the NSE. The in-scope services within these categories are: Management Support Services • Program & Project Management • Vendor Selection and Management • Service Integration and Management • Innovation Management • Contract and Financial Management Technical Support Services • Enterprise Service Desk • Workplace Services • Application Management Services • Collaboration and Communication Services • Network Services • Enterprise Computing Services • Cybersecurity Services The tables below further clarify these in-scope services and provide examples.
In-Scope Services. Using agile principles of development and working in active collaboration with DSHS and HHS Coalition staff, Contractor shall accomplish the following Requirements: [Note to Bidders: The In-Scope Services included below are meant as an initial proposal and may be more fully defined based on the Successful Bidder’s responses to the corresponding sections in the RFP Bidder Response form.]
