Service Restoration means where IFS assist Customer to bring the Application Software back to being available for productive use.
Service Restoration means the elapsed time during Standard Service Hours:
Service Restoration. (SLA) means the time it takes LMI to apply a functional resolution to the reported defect, meaning LMI provides Intel with a temporary fix or workaround that solves a reported Defect and that can be used by Intel with minimal inconvenience and minimal impact on Intel’s business operations.
Examples of Service Restoration in a sentence
If the PDR Service Level Standard is not met, it is a Service Issue and is considered Service Restoration Priority 2.
If the PTD Service Level Standard is not met, it is a Service Issue and is considered a Service Restoration Priority 2.
If the Jitter Service Level Standard is not met it is a Service Issue and is considered Service Restoration Priority 2.
If the Ethernet Switched E-Line service does not meet the DDR Service Level Standard, the matter is considered a Service Issue and accorded a Service Restoration Priority 2.
In addition to voltage regulation, Buyer shall adhere to the System Operator's Service Restoration Plan, as amended from time to time.
More Definitions of Service Restoration
Service Restoration means the time it takes Vendor to apply a functional resolution to the reported defect, meaning Vendor provides BTE with a temporary fix or workaround that solves a reported defect and that can be used by BTE with minimal inconvenience and minimal impact on BTE’s business operations. Vendor shall exercise its best, continuous and uninterrupted efforts, twenty-four (24) hours a day, seven (7) days a week, to achieve Service Restoration for any Catastrophic Defects and Critical Defects as soon as possible after reported by BTE with a quarterly non-binding target of mean time to restore of one (1) hour. Without limiting the generality of the foregoing, the parties agree that the time frames for Initial Response, Service Restoration and Defect Resolution set forth in the following table represent the outside time limit for Initial Response, Service Restoration and Defect Resolution and that BTE expects Vendor to achieve time frames that are better than the time frames set forth below. Severity Level Initial Response Service Restoration/ Work Around Defect Resolution Catastrophic Defect1 [**] [**] [**] Critical Defect1 [**] [**] [**] Major Defect [**] [**] [**] Minor Defect [**] [**] [**]
Service Restoration means that the interruption condition has been corrected and that the interrupted customer or customers have regained the full use of their electric service.
Service Restoration means the time it takes Supplier to apply a functional resolution to the reported Incident, meaning Supplier provides MetroPCS with a temporary fix or workaround that solves a reported Incident and that can be used by MetroPCS with minimal inconvenience and minimal impact on MetroPCS’ business operations.
Service Restoration means the time it takes Vendor to apply a functional resolution to the reported defect, meaning Vendor provides the School District with a temporary fix or workaround that solves a reported defect and that can be used by the School District with minimal inconvenience and minimal impact on the School District's business operations.
Service Restoration means the elapsed time during Standard Service Hours; a) between You reporting the fault via the C.T. Agency Service centre and the restoration of the Service; or b) between C.T. Agency responding to an alarm on the C.T. Agency network or an Attachment Circuit and the restoration of the Service.
Service Restoration is defined as the Service’s capability to be working within applicable industry standards. Performance Credit Schedule Average Monthly Network Availability Amount of Performance Credit (as a percentage of Customer’s Eligible Voice Charges of a particular Impacted Service) 100.00% to 99.95% 0% 99.949% to 99.800% 5% 99.799% to 99.600% 10% 99.599% to 99.500% 15% 99.499% to 98.00 20% Below 98.00% 25% As used herein, “Impacted Service” will be defined as a particular trunk or unique working telephone number (“WTN”) or Toll-Free number for which the Service is unavailable; provided, however, that a particular trunk, WTN or Toll-Free number will not be deemed an “Impacted Service” in the event that the Service is unavailable to such trunk, WTN or Toll-Free number due to any event deemed an “Exclusion” (as hereinafter defined) or due to a network busy condition. Only failures on the Qwest Circuit Switch Network will be eligible for credits set forth in this section. Failures outside the Qwest Circuit Switch Network will not be deemed a period of network Non-Availability.
Service Restoration means the time it takes Infinera to apply a functional resolution to the reported defect, meaning Infinera provides End User with a temporary fix or workaround that solves a reported defect and that can be used by End User with minimal inconvenience and minimal impact on End User’s business operations. Infinera shall exercise continuous and uninterrupted efforts, twenty-four (24) hours a day, seven (7) days a week, to achieve Service Restoration for any Critical Defects as soon as possible after reported by End User. Without limiting the generality of the foregoing, the Parties agree that the time frames for Initial Response, Service Restoration and Defect Resolution set forth in the following table represent the estimated time limit for Initial Response, Service Restoration and Defect Resolution and Infinera shall use all reasonable efforts to achieve time frames that are better than the time frames set forth below. Severity Level Initial Response Service Restoration / Work Around Defect Resolution Critical Defect1 Immediate (15 minutes) 4 hours 20 days for a patch (without hardware/firmware design change); 180 days (with hardware/firmware design change) in next Maintenance Release Major Defect 30 minutes 24 hours 45 days for a patch (without hardware/firmware design change); 180 days (with hardware/firmware design change) in next Maintenance Release Minor Defect 1 hour N/A Next Maintenance Release 1 With respect to all Critical Defects, Infinera shall provide hourly status updates to Customer until Service Restoration has been achieved.