Access and Customer Premises Obligations. Customer, at its sole cost and expense, shall provide Pilot with access to all Customer locations for purposes of installation, maintenance, and repair of Pilot Equipment on Customer or Customer End User’s premises. For purposes of the preceding sentence, “access” shall include without limitation any necessary license(s) or agreements to access the building and or property for the duration of the Service Term. Such licenses must specifically authorize Pilot to enter the building and perform the work specified on the Service Order, and Customer must provide all necessary licenses to Pilot before a Service Order can be accepted. However, notwithstanding Customer’s responsibility, if Pilot is required by a third party to obtain and maintain any such license to access the building or property, Customer agrees to reimburse Pilot for its costs related to obtaining and maintaining such licenses during the Service Term. Customer must provide such access Pilot shall provide reasonable notice under the circumstances to Customer prior to entering Customer’s point of presence to install, maintain or repair any of the Pilot Equipment. Customer will provide a safe place to work and comply with all applicable laws regarding the working conditions on the Customer premises. Pilot bears no responsibility for any delay to restore or repair its services caused by Customer or a third party’s failure or delay in providing necessary access for Pilot technicians. Customer agrees to reimburse Pilot for any reasonable, out-of-pocket costs, without markup, including but not limited to: permitting fees, labor, materials, and attorneys’ fees, resulting from the lack of proper landlord authorization for installation, provided that Pilot shall use best efforts to mitigate any such costs.
Appears in 9 contracts
Samples: Master Services Agreement, Master Services Agreement, Master Services Agreement
Access and Customer Premises Obligations. Customer, at its sole cost and expense, shall provide Pilot with access to all Customer locations for purposes of installation, maintenance, and repair of Pilot Equipment on Customer or Customer End User’s premises. For purposes of the preceding sentence, “access” shall include without limitation any necessary license(s) or agreements to access the building and or property for the duration of the Service Term. Such licenses must specifically authorize Pilot to enter the building and perform the work specified on the Service Order, and Customer must provide all necessary licenses to Pilot before a Service Order can be accepted. However, notwithstanding Customer’s responsibility, if Pilot is required by a third party to obtain and maintain any such license to access the building or property, Customer agrees to reimburse Pilot for its costs related to obtaining and maintaining such licenses during the Service Term. Customer must provide such access Pilot shall provide reasonable notice under the circumstances to Customer prior to entering Customer’s point of presence to install, maintain or repair any of the Pilot Equipment. Customer will provide a safe place to work and comply with all applicable laws regarding the working conditions on the Customer premises. Pilot bears no responsibility for any delay to restore or repair its services caused by Customer or a third party’s failure or delay in providing necessary access for Pilot technicians. Customer agrees to reimburse Pilot for any reasonable, out-of-pocket costs, without markup, including but not limited to: permitting fees, labor, materials, and attorneys’ fees, resulting from the lack of proper landlord authorization for installation, provided that Pilot shall use best efforts to mitigate any such costs.
Appears in 6 contracts
Samples: Master Services Agreement, Master Services Agreement, Master Services Agreement