Access Standards - Appointment Wait Time Sample Clauses
Access Standards - Appointment Wait Time. The MCO shall agree to provide services within the following wait times:
a. Scheduled Appointments – 60 minutes after the appointed meeting time;
b. Walk-Ins – within two (2) hours after the Enrollees’ arrival. If that is not possible, MCO staff must schedule an appointment for another day;
Access Standards - Appointment Wait Time. The LME shall agree to provide services within the following wait times:
a. Scheduled Appointments – 60 minutes after the appointed meeting time;
b. Walk-Ins – within two (2) hours after the Enrollees’ arrival. If that is not possible, LME staff must schedule an appointment for another day;