Accessible services. The MCO must ensure that all services, both clinical and non-clinical, are accessible to all enrollees, including those with limited English proficiency or reading skills, with diverse cultural and ethnic backgrounds, the homeless, and individuals with physical and mental disabilities. The MCO must also ensure that enrollees have the right to access emergency health care services, consistent with the enrollee’s determination of the need for such services as a prudent layperson, and post-stabilization services. • Provider choice
Appears in 3 contracts
Samples: Purchase of Service Provider Agreement, Purchase of Service Provider Agreement, Purchase of Service Provider Agreement
Accessible services. The MCO must ensure that all services, both clinical and non-clinical, are accessible to all enrollees, including those with limited English proficiency or reading skills, with diverse cultural and ethnic backgrounds, the homeless, and individuals with physical and mental disabilities. The MCO must also ensure that enrollees have the right to access emergency health care services, consistent with the enrollee’s determination of the need for such services as a prudent layperson, and post-stabilization services. • Provider choice
Appears in 2 contracts
Samples: Purchase of Service Provider Agreement, Purchase of Service Provider Agreement