Account Distribution. 1. Since 2002, MS-GWMG has utilized a “Power Ranking” system to rank Financial Advisors on performance factors to determine the distribution of the accounts of departing Financial Advisors. Under this Settlement, MS-GWMG has agreed to make significant changes to the Power Ranking system, including reducing reliance on historical factors and more heavily weighting criteria which reflect recent performance. MS-GWMG has also agreed to automate the account distribution process based on the revised Power Rankings and to limit the exceptions that can be made to the Power Rankings. The revised Power Ranking factors are set forth in Appendix 2 filed under seal along with this Settlement Agreement.
Account Distribution. A. The Power Ranking system, which is used to determine account distributions, will be revised to ensure fairness by reducing reliance on historical factors and weighting more heavily criteria that reflect recent performance.
Account Distribution. The basis of the FIFS collection philosophy is that all past due accounts not already awaiting resolution or another specific strategy, will be reviewed for daily activity. This is the minimum requirement, but collectors are encouraged to follow up as often as conditions warrant. Daily Routine will be governed by each collection department to ensure best coverage and delinquency management for all past due accounts. Account Tracking FIFS uses an automated collection system that tracks all delinquent accounts. The system is extremely flexible and allows FIFS maximum ability to organize collection follow-up. The collection system contains data on all accounts and provides collector “queues” based on a number of variables including, balance, days past due, behavioral score, test group, and credit score. On the first day of delinquency, accounts are placed in the collection system for follow-up. Each ASR is given a collection queue to manage on a daily basis. The accounts are randomly distributed to each queue based on delinquency level and ASR experience. Accounts remain with the assigned collector until a point is reached requiring designation of another ASR or department.
Account Distribution. A. Distributions from this account established on the records of Southern Illinois University Carbondale to be used under the following terms and conditions:
